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Top Producer

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Last updated on

Company health

Employee growth
4% decrease in the last year
Web traffic
20% increase in the last quarter

Ratings

G2
3.1/5
(120)
Capterra
4.0/5
(291)
TrustPilot
3.3/5
(1)
Glassdoor
3.5/5
(75)

Top Producer description

Top Producer is a real estate software platform designed for individual agents, teams, and brokers. It offers a range of features including lead generation, automated marketing, customer relationship management (CRM), and transaction management. The platform aims to help real estate professionals build relationships, streamline daily tasks, and grow their businesses. Top Producer highlights its AI-powered features like a personalized follow-up coach and predictive analytics to identify potential sellers. It also emphasizes integrations with over 150 tools and services, including MLS boards and social media platforms.


Who is Top Producer best for

Top Producer is a real estate CRM and marketing platform ideal for agents, teams, and brokers seeking streamlined workflows and AI-powered insights. Users appreciate the personalized customer service, training resources, and contact management capabilities. However, some find the setup process complex and the interface cumbersome. Top Producer offers various pricing plans based on features and team size.

  • Best fit for small to medium-sized real estate businesses.

  • Ideal for real estate agents, teams, and brokers.


Top Producer features

Type in the name of the feature or in your own words tell us what you need
Supported

Top Producer provides a centralized platform for managing customer interactions, including communication history.

Supported

Top Producer supports automated email sequences with drip campaigns in Top Producer X CRM.

Supported

Top Producer captures leads from website forms, especially when integrated with their websites.

Supported

Top Producer offers workflow automation via dynamic workflows, AI assistance, transaction management, and Zapier integration.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather negative
-0.33

Customer Service

Rather positive
+0.67

Ease of Use

Strongly positive
+0.7

Reliability and Performance

Neutral
+0.26

Ease of Implementation

Rather negative
-0.69

Scalability

Neutral
-0.14

Top Producer reviews

We've summarised 412 Top Producer reviews (Top Producer Software Advice reviews, Top Producer GetApp reviews, Top Producer TrustPilot reviews, Top Producer Capterra reviews and Top Producer G2 reviews) and summarised the main points below.

Pros of Top Producer
  • Excellent personalized customer service
  • Helpful training and onboarding resources
  • Effective for contact management and database organization
  • Useful tools for client follow-up and staying in touch
  • Appreciated features like the "Notes" function
Cons of Top Producer
  • Difficult and time-consuming setup process for new users
  • Cumbersome user interface, especially in older versions
  • Lack of two-way texting functionality and mobile app limitations
  • Inconsistent data integration with MLS and other platforms
  • Pricing increases and inflexible contract terms

Top Producer pricing

The commentary is based on 41 reviews from Top Producer Capterra reviews, Top Producer G2 reviews, Top Producer GetApp reviews and Top Producer Software Advice reviews.

Top Producer's pricing is a frequent concern. While some users find it a worthwhile investment, many consider it expensive, especially with recent price increases. Several users mention being locked into contracts and facing difficulties canceling, leading to frustration over paying for unused services. Others find the cost high relative to the features offered, particularly for Canadian users or those with basic CRM needs.

Users sentiment

Rather negative
-0.33

See the Top Producer pricing page.

Pro

179

Industry-leading CRM with home & market reports. Includes HomeIntel & Market Snapshot, Automated SMS/email lead response, Built-in transaction management, MLS integration with 320+ boards.

Pro + Leads

Custom

All-inclusive CRM plus leads from social media. Includes everything in Pro + Social Connect, Steady stream of exclusive leads, Automated multi-touch lead response, Affordable leads in your target market.

Pro + Farming

Custom

CRM plus AI-powered farming & marketing. Includes everything in Pro + Smart Targeting, Dominate your farm area, Automated multi-channel marketing, Build your listing pipeline.

Pro Teams 5

399

Boost your team's productivity & connectivity with a proven CRM & automated marketing solutions. Includes everything in Pro, Additional team functionality, Shared access to contacts, Option to add Farming & Leads.

Pro Teams 10

699

Boost your team's productivity & connectivity with a proven CRM & automated marketing solutions. Includes everything in Pro, Additional team functionality, Shared access to contacts, Option to add Farming & Leads.

Pro Teams 25

1199

Boost your team's productivity & connectivity with a proven CRM & automated marketing solutions. Includes everything in Pro, Additional team functionality, Shared access to contacts, Option to add Farming & Leads.

Pro

98

Organize your business & automate your marketing with branded MLS reports. Includes Automated SMS/email lead response, Built-in Transaction Management, Direct integration with over 320 MLS boards, Branded MLS Market Reports.

Pro + Smart Targeting

Custom

Farm smarter with an AI-enabled marketing solution. Includes everything in Pro, Predictive farming insights, Automated multi-channel marketing campaign, Build your listing pipeline.

Pro Teams

299

Boost your team's productivity & connectivity with a proven CRM & automated marketing solutions. Includes Everything in Pro, Additional team functionality, Shared access to contacts, Communications & calendars.


Top Producer alternatives

  • Logo of Real Geeks
    Real Geeks
    Better for lead generation and website creation. Has more momentum.
    Read more
  • Logo of Visual Lease
    Visual Lease
    Better for enterprise lease management. Focuses on lease financials, compliance, and reporting, rather than daily real estate operations. Has experienced faster website traffic growth but slower employee growth. A Top Producer alternative and competitor.
    Read more
  • Logo of OfficeRnD Flex
    OfficeRnD Flex
    Better for managing coworking spaces and hybrid work environments. Higher rated by users. Offers more user-friendly interface and better customer support.
    Read more
  • Logo of Form Simplicity
    Form Simplicity
    More focused on transaction management. A Top Producer alternative for those prioritizing streamlined paperwork, e-signatures, and integrations with real estate tools. Lacks lead generation and marketing automation features.
    Read more
  • Logo of LocalizeOS
    LocalizeOS
    More focused on lead nurturing and engagement in specific US markets. Has stronger website traffic growth momentum.
    Read more
  • Logo of Property Matrix
    Property Matrix
    Better for property management companies, especially larger businesses. Focuses on accounting, tenant portals, and maintenance management. A Top Producer competitor growing faster in website traffic.
    Read more

Top Producer FAQ

  • What is Top Producer and what does Top Producer do?

    Top Producer is a real estate CRM platform for agents, teams, and brokers. It offers lead generation, automated marketing, and transaction management tools. Top Producer helps real estate professionals build client relationships, streamline workflows, and grow their businesses using AI-powered features and integrations with other services.

  • How does Top Producer integrate with other tools?

    Top Producer integrates with over 150 tools and services. These integrations include MLS boards, social media platforms, and other real estate technologies, allowing for streamlined workflows and data synchronization. This broad compatibility aims to enhance productivity and centralize business operations for real estate professionals.

  • What the main competitors of Top Producer?

    Top Producer competes with other real estate CRM and marketing platforms like Real Geeks and LocalizeOS. Alternatives for specific functionalities include Pipedrive for CRM and TenantCloud or Property Matrix for property management. Visual Lease offers lease management for larger companies.

  • Is Top Producer legit?

    Top Producer is a legitimate real estate software platform. While some users find the setup complex and the interface cumbersome, many praise its helpful customer service and effective contact management tools. Consider exploring alternatives if two-way texting or a seamless mobile experience is essential.

  • How much does Top Producer cost?

    Top Producer offers several pricing tiers. The Pro plan starts at $98/month. Pro Teams plans range from $299 to $1199/month depending on team size. Custom pricing is available for Pro + Leads and Pro + Farming. Consider which features best suit your needs and budget.

  • Is Top Producer customer service good?

    Top Producer receives mixed reviews for its customer service. While many users praise the helpful and responsive support team, particularly via chat and email, others have expressed frustration with long wait times, difficulty reaching live support, and inconsistent issue resolution.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.