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TitanFile description
TitanFile is a secure file sharing platform designed for businesses of all sizes. It allows you to send and receive large files easily and securely, with features like encryption, access controls, and activity tracking. TitanFile is compliant with industry security standards like HIPAA and ISO 27001, ensuring your data is protected. It's designed to be as user-friendly as email, making it easy for both your team and your clients to use. TitanFile also offers collaboration features like secure workspaces for group projects.
Who is TitanFile best for
TitanFile is a secure file sharing platform ideal for professionals, especially in legal and financial sectors. Users praise its ease of use, secure features, and excellent customer support. Some users find the initial login confusing and would like more integrations. It offers a 15-day free trial and competitive pricing.
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Best for small businesses needing secure file sharing.
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Ideal for legal and financial professionals.
TitanFile features
| Supported Files are encrypted in transit and at rest, using 256-bit TLS and stored on secure servers. |
| Supported TitanFile allows granular control over file and folder access, including view, upload, and download permissions. |
| Supported TitanFile is fully compliant with HIPAA through robust security and encryption. |
| Supported TitanFile is fully compliant with GDPR standards, including data protection and residency requirements. |
| Supported TitanFile supports sharing extremely large files quickly, reliably, and securely. |
| Supported TitanFile allows sharing files with external users through secure portals. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Ease of Use
Reliability and Performance
TitanFile reviews
We've summarised 56 TitanFile reviews (TitanFile G2 reviews) and summarised the main points below.
- Easy to use and intuitive interface.
- Secure file sharing with encryption and access controls.
- Seamless integration with Outlook.
- Excellent customer support.
- Handles large files efficiently with no size limits.
- Facilitates collaboration with threaded messaging.
- Simple setup and implementation.
- Unlimited storage.
- Competitive pricing.
- Keeps a complete communication history.
- Mobile accessibility.
- Customizable URL login and branding.
- Dropbox-like link for easy file sharing.
- Some clients find the initial login process confusing.
- Occasional client issues accessing documents.
- Lacks a fax feature.
- No option to arrange channels alphabetically.
- Deletion of information by non-admin users.
- Automatic logout after a period of inactivity.
- No in-app messaging feature, especially on mobile.
- Integration with other tools like Salesforce is desired.
- Some find the software not intuitive at first.
- DocuSign integration could be smoother.
- Difficult to use if recipient also has a TitanFile account.
- Email notifications for each opened attachment.
- Forced frequent password changes.
TitanFile pricing
The commentary is based on 3 reviews from TitanFile G2 reviews.
TitanFile's pricing is generally considered competitive and offers good value. Users mention the cost-effectiveness and affordability, especially given the robust security features and unlimited storage.
Users sentiment
See the TitanFile pricing page.
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TitanFile has a free trial.
Individual
A fully-featured plan for individual users that require advanced features
Business Starter
For small to mid-sized firms that need security but require minimal features
Business Pro
For mid-sized firms that require advanced collaboration features and large file transfer
TitanFile alternatives
ShareFileBetter for a wider range of industries and has more momentum. Offers e-signatures, client portals, and more integrations.Read more
OpenText XM SendSecureBetter for tracking delivery and managing access. Has publicly available user ratings. Website traffic is growing faster.Read more
Google WorkspaceBetter for internal collaboration and broader productivity tools. A popular TitanFile alternative, Google Workspace, offers a wider range of integrated applications like email, calendars, and document creation. More affordable pricing plans are also available.Read more
BoxBetter for K-12 school districts in the USA. Wider industry applicability. More user reviews available. Negative pricing sentiment.Read more
DocStar ECMBetter for document management and process automation. A good TitanFile alternative for mid-sized companies in various industries including healthcare, retail, and government. Caters to those needing robust document digitization and workflow automation.Read more
TitanFile FAQ
What is TitanFile and what does TitanFile do?
TitanFile is a secure file sharing platform that enables businesses to send and receive large files easily and securely. It features encryption, access controls, activity tracking, and compliance with HIPAA and ISO 27001. Designed for user-friendliness, TitanFile also offers collaborative workspaces.
How does TitanFile integrate with other tools?
TitanFile integrates with Outlook for seamless file sharing within email workflows. Integration with other tools like Salesforce is desired by some users, suggesting potential future development in expanding integrations.
What the main competitors of TitanFile?
Alternatives to TitanFile include ShareFile, OpenText XM SendSecure, SendSafely, and Ideagen Huddle. These competitors offer similar secure file-sharing capabilities, often with additional features like e-signatures and workflow automation. They also prioritize security and compliance, making them suitable for businesses handling sensitive data.
Is TitanFile legit?
Yes, TitanFile is a legitimate and secure file-sharing platform. It prioritizes security with features like encryption and access controls and complies with industry standards such as HIPAA and GDPR. Users praise its ease of use and excellent customer support.
How much does TitanFile cost?
TitanFile offers individual plans for $22 per month, Business Starter plans at $16 per month, and Business Pro plans at $24 monthly. A free 15-day trial is available. Contact TitanFile for enterprise pricing.
Is TitanFile customer service good?
Customers consistently praise TitanFile's customer support for its helpfulness, responsiveness, and timely resolution of issues. Users appreciate the readily available training videos and the support team's assistance in navigating the platform.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.