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TeamSnap description
TeamSnap is a comprehensive sports management platform used by youth sports organizations, leagues, and clubs. It offers tools for registration, scheduling, communication, website creation, tournament management, and sponsorship integration. With a focus on simplifying administrative tasks, TeamSnap provides a centralized hub for managing all aspects of a sports organization, from finances to coach and player communication. Its user-friendly platform and mobile app aim to make organizing and managing sports programs efficient and straightforward for administrators, coaches, players, and parents.
Who is TeamSnap best for
TeamSnap simplifies youth sports management. Streamlining scheduling, communication, and registration, it's a central hub for coaches, parents, and players. While praised for real-time updates and ease of use, some users have reported issues with customer service and app performance.
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Best for small to mid-sized youth sports organizations.
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Ideal for clubs, leagues, and tournaments.
TeamSnap features
| Supported TeamSnap allows creating and managing single, repeating, and recurring events. |
| Supported TeamSnap supports online registration forms, payments, and discount codes. |
| Supported TeamSnap allows sending texts and emails to teams, divisions, or the entire organization. |
| Supported TeamSnap allows building websites with logos, colors, domains, pages, photos, documents, and schedules. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
TeamSnap reviews
We've summarised 87 TeamSnap reviews (TeamSnap TrustPilot reviews and TeamSnap G2 reviews) and summarised the main points below.
- Centralized platform for team communication, scheduling, and roster management.
- Real-time updates and notifications for schedule changes and team announcements.
- Easy sharing of photos and files within the app.
- Integration with calendars and email for convenient reminders.
- Widely used and familiar platform among sports teams and organizations.
- Unresponsive and unhelpful customer support with no live contact options.
- Subscription issues like misleading free trials, difficulties canceling, and unexpected billing.
- Invasive and disruptive ads, even on paid premium subscriptions.
- App performance problems with slow loading, freezing, and crashing, especially on iOS.
- Tedious team and player management, especially adding and removing multiple users.
TeamSnap pricing
The commentary is based on 8 reviews from TeamSnap G2 reviews and TeamSnap TrustPilot reviews.
Teamsnap's pricing structure is a common complaint. While some users find the basic plan worthwhile, many express frustration with ads in the paid version and the push for costly individual subscriptions. Others mention difficulty managing subscriptions and unexpected charges. However, one user found the app a good value.
Users sentiment
See the TeamSnap pricing page.
TeamSnap alternatives
PlaybookBetter fit for smaller organizations. Also includes marketing tools. Has grown faster than TeamSnap, and has better ratings. A strong TeamSnap competitor and alternative.Read more
SportsEngine HQBetter for smaller organizations. Includes features like a parent portal and membership management. Higher rated by users on G2.Read more
ClubworxBetter fit for fitness businesses including gyms and martial arts studios. Caters to a wider range of business sizes.Read more
Exercise.comBetter for fitness businesses seeking all-in-one management and growth tools. A strong TeamSnap competitor and alternative for fitness professionals due to superior customer support and comprehensive features including custom-branded apps and websites.Read more
PunchpassBetter for smaller fitness businesses. Easier to use. More affordable pricing. Higher ratings on Capterra. Users love the customer support. Limited reporting and integrations. Lacks a mobile app. A strong TeamSnap competitor for fitness studios.Read more
PlayMetricsBetter for media and entertainment businesses. Has strong momentum based on employee growth and website traffic. Users praise customer support and streamlined club management. A TeamSnap alternative focused on US youth sports.Read more
TeamSnap FAQ
What is TeamSnap and what does TeamSnap do?
TeamSnap simplifies sports team and league management. It provides tools for scheduling, communication, registration, website creation, and more. It offers a centralized platform for coaches, players, and parents to stay organized and connected, but some users report issues with customer service and app performance.
How does TeamSnap integrate with other tools?
TeamSnap offers integrations with sports-related platforms, but information on specific integrations with other business tools is limited. Check their website for the most current list of integrations.
What the main competitors of TeamSnap?
Top alternatives to TeamSnap include SportsEngine HQ, TeamUp, and PlayMetrics. These competitors offer similar features for sports team and league management, such as scheduling, communication, and registration tools. Some users prefer these alternatives due to issues with TeamSnap's customer service and pricing.
Is TeamSnap legit?
Yes, TeamSnap is a legitimate sports management platform. However, user reviews on platforms like Trustpilot and G2 show mixed experiences. While some praise its centralized platform and real-time updates, others cite poor customer service and subscription issues. Consider exploring alternatives if these concerns are critical for your needs.
How much does TeamSnap cost?
I cannot find pricing information for TeamSnap. Contact TeamSnap directly to determine if TeamSnap's product pricing and features meet your needs.
Is TeamSnap customer service good?
TeamSnap's customer service receives negative feedback. Users report difficulties contacting support, unresolved issues, and unhelpful responses. Some mention misleading free trials and billing problems. While some users praise the app's functionality, the poor customer service experience is a recurring concern.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.