Logo of SuprSend

SuprSend

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Company health

Employee growth
8% increase in the last year
Web traffic
3% increase in the last quarter
Financing
June 2022 - $1M

Ratings

G2
4.9/5
(68)

SuprSend description

SuprSend is a notification infrastructure platform designed for businesses of all sizes. It allows you to create and manage notifications across various channels like email, SMS, push notifications, and in-app messages through a single API. SuprSend simplifies sending transactional, marketing, and operational notifications, and offers features like user preference management, analytics, and multi-channel delivery. This enables businesses to streamline their communication and improve customer engagement.


What companies are using SuprSend?

Artwork Flow is using SuprSend
Artwork Flow
Chezuba is using SuprSend
Chezuba
Pepper Money UK is using SuprSend
Pepper Money UK
Solar Informatics is using SuprSend
Solar Informatics
Refrens is using SuprSend
Refrens
WOBB is using SuprSend
WOBB
Delightree is using SuprSend
Delightree
Fitmint is using SuprSend
Fitmint
Topmate is using SuprSend
Topmate
Tortoise is using SuprSend
Tortoise
Freightify is using SuprSend
Freightify
Seekho is using SuprSend
Seekho
Zapier is used by Artwork Flow, Chezuba, Pepper Money UK, Solar Informatics, Refrens, WOBB, Delightree, Fitmint, Topmate, Tortoise, Freightify, Seekho.

Who is SuprSend best for

SuprSend is a notification infrastructure for businesses seeking streamlined communication across multiple channels. It offers a single API for email, SMS, push, and in-app messages, simplifying transactional and marketing notifications. Users praise SuprSend's developer-friendly SDKs and robust multi-tenancy features, while some note a learning curve and limited admin UI. Ideal for growing B2B SaaS companies, SuprSend helps enhance customer engagement through targeted messaging.

  • Best for small to mid-sized businesses.

  • Suitable for B2B SaaS companies.


SuprSend features

Type the name of the feature or, in your own words, tell us what you need
Supported

SuprSend supports push notifications for app users.

Supported

SuprSend supports automated transactional emails triggered by user activity.

Supported

SuprSend offers real-time analytics and logs for monitoring notification metrics.

Supported

SuprSend offers in-app notifications with customization options.

Supported

SuprSend allows users to manage notification preferences across various channels and set schedules.

Supported

SuprSend supports sending and receiving SMS messages for various communication purposes, including two-way conversations.

Supported

SuprSend supports personalized messages across email, SMS, in-app, and push notifications.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Customer Service

Strongly positive
+0.91

Ease of Use

Strongly positive
+0.93

Reliability and Performance

Strongly positive
+1

Ease of Implementation

Strongly positive
+0.85

Scalability

Strongly positive
+1

SuprSend reviews

We've summarised 62 SuprSend reviews (SuprSend G2 reviews) and summarised the main points below.

Pros of SuprSend
  • Developer-friendly with helpful SDKs and comprehensive documentation.
  • Intuitive template builder for various notification channels (email, SMS, WhatsApp, in-app).
  • Excellent customer support, particularly on Slack.
  • Robust multi-tenancy functionality, especially for email and SMS.
  • Provides real-time notification tracking and visibility.
Cons of SuprSend
  • Multi-tenancy support is currently limited for certain channels.
  • Limited notification analytics at the tenant level on the dashboard.
  • Initial learning curve to understand all of the platform’s features.
  • Admin user interface could be more user-friendly.
  • Limited integrations with data source platforms beyond Mixpanel and Segment.

SuprSend pricing

The commentary is based on 3 reviews from SuprSend G2 reviews.

SuprSend's pricing is primarily based on the number of notifications sent per month. They offer a free plan for basic usage and paid plans for businesses with higher notification volumes. Additional notifications beyond the plan limits are charged on a per-unit basis. The Enterprise plan offers custom pricing and features tailored to large teams and high-volume needs.

Users sentiment

Strongly positive
+1

See the SuprSend pricing page.

  • SuprSend has a free plan.

  • SuprSend has a free trial.

Free
Free

10k Notifications/mo Unlimited Channels In-app notification feed (with SuprSend branding) Branching & Conditions Lists & Broadcasts Unlimited Team Members

Essentials
$100 per notification/month

50k Notifications/mo $2 per 1,000 additional notifications Everything in Free, plus: In-app notification feed (SuprSend branding removed) Translation (i18n) Send in Recipient's timezone

Business
$250 per notification/month

50k Notifications/mo $5 per 1,000 additional notifications Everything in Essentials, plus: Batching & Digest User Preferences Data Modeling: Objects Sync notification logs to Segment or data warehouse

Enterprise
Custom

Flexible pricing with volume discounts Option for user based pricing Everything in Business, plus: Data Modeling: Multi-tenant Audit Trail Role Based Access Control SAML 2.0 SSO Enterprise Support Enterprise SLAs HIPAA / BAA Dedicated Infrastructure Multi-region data center Self-hosted deployment


SuprSend alternatives

  • Logo of SproutLoud
    suprsend vs SproutLoud
    Better for managing distributed marketing efforts through partner networks. More suitable for healthcare, finance, and manufacturing industries. Caters to medium and large businesses with complex distribution networks. A SuprSend competitor focused on local marketing automation and brand consistency.
    Read more
  • Logo of Fyno
    Fyno
    More focused on e-commerce, marketing, and software companies. Has a free tier and pay-as-you-go pricing. Growing faster than SuprSend. Lacks WhatsApp and in-app notification capabilities. No user reviews available.
    Read more
  • Logo of Knock
    Knock
    Better for real estate and construction but not recommended for hospitality, IT, or legal. Has grown faster than SuprSend. More developer-focused with robust workflow features but limited pre-built component support.
    Read more
  • Logo of HubSpot Marketing Hub
    HubSpot Marketing Hub
    Better for inbound marketing and lead generation. Broader industry applicability. Has more momentum in terms of employee growth. A SuprSend alternative and competitor.
    Read more
  • Logo of Squaretalk
    Squaretalk
    Better for sales and customer service teams needing a predictive dialer and CRM integrations. Grows faster than SuprSend. Focuses on calls, messaging, and workflow building, unlike SuprSend's multi-channel notifications. A SuprSend competitor and alternative for streamlining communications.
    Read more
  • Logo of Litmus
    Litmus
    Better for email marketing, with robust testing and analytics features. Focuses on mid-size to enterprise businesses. Has less momentum than SuprSend.
    Read more

SuprSend FAQ

  • What is SuprSend and what does SuprSend do?

    SuprSend is a notification infrastructure platform for businesses to manage notifications across multiple channels (email, SMS, push, in-app) through a single API. It simplifies sending transactional, marketing, and operational notifications, offering features like user preference management and analytics for improved customer engagement. SuprSend is praised for its developer-friendly tools and excellent customer support.

  • How does SuprSend integrate with other tools?

    SuprSend integrates with Mixpanel and Segment. It offers robust APIs and SDKs, making custom integrations possible. However, some users note limited pre-built integrations with other data source platforms as a drawback.

  • What the main competitors of SuprSend?

    Top SuprSend competitors include Knock, which focuses on developer-friendly notification infrastructure, and Contlo, specializing in AI-powered personalized messaging for e-commerce. HubSpot Marketing Hub and Mailchimp are broader marketing platforms offering notification features alongside other marketing tools.

  • Is SuprSend legit?

    Yes, SuprSend is a legitimate notification infrastructure platform. User reviews praise its developer-friendly tools, intuitive interface, and excellent customer support. With strong ratings and positive feedback, SuprSend appears safe and reliable for managing multi-channel notifications.

  • How much does SuprSend cost?

    I couldn't find pricing details for SuprSend. For the most current pricing information, it's best to visit SuprSend's website or contact their sales team directly. This will help determine if SuprSend is worth the investment for your specific needs.

  • Is SuprSend customer service good?

    SuprSend's customer service is highly regarded by users, who praise the team's responsiveness and helpfulness, especially on Slack. Users mention easy implementation and readily available support for any queries. While some documentation improvements are suggested, overall customer support receives positive feedback.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.