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SuprSend description
SuprSend is a notification infrastructure platform designed for businesses of all sizes. It allows you to create and manage notifications across various channels like email, SMS, push notifications, and in-app messages through a single API. SuprSend simplifies sending transactional, marketing, and operational notifications, and offers features like user preference management, analytics, and multi-channel delivery. This enables businesses to streamline their communication and improve customer engagement.
Who is SuprSend best for
SuprSend is a notification infrastructure for businesses seeking streamlined communication across multiple channels. It offers a single API for email, SMS, push, and in-app messages, simplifying transactional and marketing notifications. Users praise SuprSend's developer-friendly SDKs and robust multi-tenancy features, while some note a learning curve and limited admin UI. Ideal for growing B2B SaaS companies, SuprSend helps enhance customer engagement through targeted messaging.
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Best for small to mid-sized businesses.
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Suitable for B2B SaaS companies.
SuprSend features
| Supported SuprSend supports push notifications for app users. |
| Supported SuprSend supports automated transactional emails triggered by user activity. |
| Supported SuprSend offers real-time analytics and logs for monitoring notification metrics. |
| Supported SuprSend offers in-app notifications with customization options. |
| Supported SuprSend allows users to manage notification preferences across various channels and set schedules. |
| Supported SuprSend supports sending and receiving SMS messages for various communication purposes, including two-way conversations. |
| Supported SuprSend supports personalized messages across email, SMS, in-app, and push notifications. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
SuprSend reviews
We've summarised 62 SuprSend reviews (SuprSend G2 reviews) and summarised the main points below.
- Developer-friendly with helpful SDKs and comprehensive documentation.
- Intuitive template builder for various notification channels (email, SMS, WhatsApp, in-app).
- Excellent customer support, particularly on Slack.
- Robust multi-tenancy functionality, especially for email and SMS.
- Provides real-time notification tracking and visibility.
- Multi-tenancy support is currently limited for certain channels.
- Limited notification analytics at the tenant level on the dashboard.
- Initial learning curve to understand all of the platform’s features.
- Admin user interface could be more user-friendly.
- Limited integrations with data source platforms beyond Mixpanel and Segment.
SuprSend pricing
The commentary is based on 3 reviews from SuprSend G2 reviews.
SuprSend offers a free trial for 30 days. Bring Your Own Cloud option is in beta.
Users sentiment
See the SuprSend pricing page.
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SuprSend has a free plan.
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SuprSend has a free trial.
Free
Includes unlimited channels, in-app notification feed (with SuprSend branding), branching & conditions, lists & broadcasts, and unlimited team members. 10k notifications/month are included. Premium features are unlocked for a 30-day trial.
Essentials
Includes all features from the Free plan, plus in-app notification feed (SuprSend branding removed), translation (i18n), and sending notifications in the recipient's timezone. 50k notifications/month are included.
Business
Includes all features from the Essentials plan, plus batching & digest, user preferences, data modeling with objects, and syncing notification logs to Segment or a data warehouse. 50k notifications/month are included.
Enterprise
Includes all features from the Business plan, plus data modeling with multi-tenant, audit trail, role-based access control, SAML 2.0 SSO, enterprise support, enterprise SLAs, HIPAA/BAA, dedicated infrastructure, multi-region data center, self-hosted deployment, and Bring Your Own Cloud. Flexible pricing with volume discounts and an option for user-based pricing.
SuprSend alternatives
suprsend vs SproutLoudBetter for managing distributed marketing efforts through partner networks. More suitable for healthcare, finance, and manufacturing industries. Caters to medium and large businesses with complex distribution networks. A SuprSend competitor focused on local marketing automation and brand consistency.Read more
FynoMore focused on e-commerce, marketing, and software companies. Has a free tier and pay-as-you-go pricing. Growing faster than SuprSend. Lacks WhatsApp and in-app notification capabilities. No user reviews available.Read more
KnockBetter for real estate and construction but not recommended for hospitality, IT, or legal. Has grown faster than SuprSend. More developer-focused with robust workflow features but limited pre-built component support.Read more
HubSpot Marketing HubBetter for inbound marketing and lead generation. Broader industry applicability. Has more momentum in terms of employee growth. A SuprSend alternative and competitor.Read more
SquaretalkBetter for sales and customer service teams needing a predictive dialer and CRM integrations. Grows faster than SuprSend. Focuses on calls, messaging, and workflow building, unlike SuprSend's multi-channel notifications. A SuprSend competitor and alternative for streamlining communications.Read more
LitmusBetter for email marketing, with robust testing and analytics features. Focuses on mid-size to enterprise businesses. Has less momentum than SuprSend.Read more
SuprSend FAQ
What is SuprSend and what does SuprSend do?
SuprSend is a notification infrastructure platform for businesses to manage notifications across multiple channels (email, SMS, push, in-app) through a single API. It simplifies sending transactional, marketing, and operational notifications, offering features like user preference management and analytics for improved customer engagement. SuprSend is praised for its developer-friendly tools and excellent customer support.
How does SuprSend integrate with other tools?
SuprSend integrates with Mixpanel and Segment. It offers robust APIs and SDKs, making custom integrations possible. However, some users note limited pre-built integrations with other data source platforms as a drawback.
What the main competitors of SuprSend?
Top SuprSend competitors include Knock, which focuses on developer-friendly notification infrastructure, and Contlo, specializing in AI-powered personalized messaging for e-commerce. HubSpot Marketing Hub and Mailchimp are broader marketing platforms offering notification features alongside other marketing tools.
Is SuprSend legit?
Yes, SuprSend is a legitimate notification infrastructure platform. User reviews praise its developer-friendly tools, intuitive interface, and excellent customer support. With strong ratings and positive feedback, SuprSend appears safe and reliable for managing multi-channel notifications.
How much does SuprSend cost?
I couldn't find pricing details for SuprSend. For the most current pricing information, it's best to visit SuprSend's website or contact their sales team directly. This will help determine if SuprSend is worth the investment for your specific needs.
Is SuprSend customer service good?
SuprSend's customer service is highly regarded by users, who praise the team's responsiveness and helpfulness, especially on Slack. Users mention easy implementation and readily available support for any queries. While some documentation improvements are suggested, overall customer support receives positive feedback.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.