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StarChapter description
StarChapter is an association management software designed for local chapters of larger organizations. It offers a centralized platform for managing memberships, websites, event registrations, email marketing, and payments. StarChapter provides setup, training, and ongoing support to its users.
Who is StarChapter best for
StarChapter is a robust association management software designed for local chapters of larger organizations. Users praise its centralized platform, professional website designs, and excellent customer support. However, some find the platform difficult to navigate and lacking in customization options. It's best for small to medium businesses seeking streamlined chapter management.
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Best for small to medium-sized businesses (SMBs) looking for chapter management.
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Ideal for Nonprofits, Healthcare, Finance, Education, and Real Estate industries.
StarChapter features
| Supported StarChapter fully supports event bookings, communications, planning, and processing. |
| Supported StarChapter allows sending bulk emails and newsletters to members, and likely to donors if they are categorized as members. |
| Supported Guests can register for events and their information can be captured. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
StarChapter reviews
- Centralized platform for managing memberships, events, and communications.
- Professional-looking website designs.
- Excellent and responsive customer support.
- Robust reporting features.
- Easy online payment processing through StarChapter Pay.
- Difficult to use and navigate, not intuitive.
- Limited email and website customization options.
- Email formatting is cumbersome.
- Limited integrations with other platforms.
- Steep learning curve, especially for non-technical users.
StarChapter pricing
The commentary is based on 29 reviews from StarChapter Capterra reviews and StarChapter Software Advice reviews.
Reviews on StarChapter's pricing are mixed. Some users find it affordable, especially for basic features and small organizations. Others express concern over its cost, increases in pricing, and additional fees for features like payment processing and increased member capacity. A few users felt the value was not commensurate with the price.
Users sentiment
StarChapter alternatives
DashboardBetter fit for organizations of all sizes. A StarChapter alternative focused on ease of use and member satisfaction.Read more
DonorPerfectBetter for fundraising and donor management. A StarChapter alternative focused on donations and reporting.Read more
ChMeetingsBetter for churches. More affordable, especially for smaller organizations, with a free version available. Easier to use and implement with excellent customer support. Offers pledge management, volunteer scheduling, and robust communication tools.Read more
QuickBooks OnlineBetter for small to medium-sized businesses needing accounting software. A StarChapter alternative focusing on financial management, not association management. QuickBooks Online offers broader industry applicability.Read more
PlayMetricsBetter for managing youth sports organizations, especially in the USA. More focused on team and player management. Caters to a broader industry base. Has more momentum based on employee growth.Read more
Greater GivingBetter for fundraising events, especially auctions. More focused on donation and auction management. A StarChapter competitor and alternative.Read more
StarChapter FAQ
What is StarChapter and what does StarChapter do?
StarChapter is a comprehensive association management software designed for chapters of larger organizations. It offers tools for membership management, websites, event registration, email marketing, and payments, all within a centralized platform. StarChapter also provides setup, training, and ongoing support.
How does StarChapter integrate with other tools?
StarChapter offers limited integrations, primarily focusing on payment processing through StarChapter Pay. Users often express frustration with the lack of integration options with other platforms. This limited connectivity can hinder workflows and data sharing.
What the main competitors of StarChapter?
Top StarChapter alternatives include DonorPerfect, MonkeyPod, and Dashboard. DonorPerfect focuses on fundraising, while MonkeyPod offers a comprehensive suite of tools for nonprofits. Dashboard streamlines association management with a user-friendly interface.
Is StarChapter legit?
Yes, StarChapter is a legitimate association management software. G2 and Capterra reviews show an average rating of 4.2 out of 5 stars. Users praise its centralized platform and customer support. However, some find the software difficult to use with limited customization options.
How much does StarChapter cost?
I couldn't find pricing details for StarChapter. For the most current pricing information, it's best to check their website directly or contact their sales team.
Is StarChapter customer service good?
StarChapter receives positive feedback for its helpful and responsive customer service team. Users appreciate the quick responses and detailed solutions provided through support tickets. However, some find navigating the platform challenging and prefer direct help over knowledge base articles.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.