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Reviews
Spoke description
Spoke is an AI meeting assistant that helps teams maximize efficiency and productivity. It records, transcribes, and summarizes meetings across platforms like Zoom, Google Meet, and Microsoft Teams. Spoke offers automated CRM updates, allowing you to seamlessly integrate meeting insights with your existing workflows. It provides instant answers to questions from meeting recordings, generates actionable reports, and allows you to easily share key information. Spoke prioritizes data security and transparency, complying with GDPR and California regulations.
Who is Spoke best for
Spoke is an AI meeting assistant that streamlines online meetings. Users love its seamless integration with popular platforms, real-time transcription, and AI-powered summaries, which are helpful for later review and increase productivity. However, some users have noted that the meeting summaries, while improved, aren't always accurate and the lack of a pause button for recordings is a drawback.
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Spoke is a great solution for small teams that need to maximize efficiency in their online meetings but may be less suitable for larger enterprises.
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While Spoke can be used across various industries, it's particularly well-suited for professionals in fields like product management, user research, sales, and customer success.
Spoke features
| Supported Spoke can automatically convert audio recordings into searchable text. |
| Supported Spoke uses AI to generate summaries of meetings, including transcripts and video highlights. |
| Supported Spoke uses AI to extract actionable insights from meetings, which likely includes action items. |
| Supported Spoke integrates with Google Meet via Chrome extension. |
| Supported Spoke offers integrations with various CRM systems. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Ease of Use
Ease of Implementation
Spoke reviews
We've summarised 62 Spoke reviews (Spoke G2 reviews) and summarised the main points below.
- Seamless integration with Google Calendar and automatic recording of Zoom, Teams, and Meet meetings.
- Real-time transcription and easy sharing options, including specific highlights.
- Useful "Notes" feature for real-time organization and follow-up.
- Excellent for recording client meetings and webinars for later review.
- AI-powered features like meeting summaries and question answering save time and increase productivity.
- Spoke lacks a pause button for recordings.
- Video quality could be improved for recordings.
- Occasional issues with Google Calendar integration requiring re-sync.
- Inability to upload pre-recorded meetings for transcription is a drawback.
- Meeting summaries, while improved, aren\'t always accurate.
Spoke pricing
The commentary is based on 8 reviews from Spoke G2 reviews.
Reviews on Spoke's pricing are mixed. Some users find it a good value for the features offered, while others consider it expensive, especially without discounts.
See the Spoke pricing page.
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Spoke has a free plan.
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Spoke has a free trial.
Free
Includes Conversation Intelligence, Video Highlights, Video Meeting Integration, and Advanced search.
Starter
Includes all Free features, Workspace Collaboration (5 Max), Basic outgoing integrations, Smart information seeker, Custom AI meeting templates, Customized branding, and Download video clips and reels.
Business
Includes all Free and Premium features, Workspace Collaboration (Unlimited), Advanced outgoing integrations, Incoming VOIP integration, Custom Integrations & Support, and Deployment of choice / On Premise.
Spoke alternatives
Fathom
Better suited for a wider range of industries and company sizes. It has more momentum and a more positive pricing sentiment. However, users report occasional integration issues.
Avoma
Better suited for larger companies, especially in E-commerce, Education, Media, Marketing, and IT.
Fireflies.ai
Better fit for Finance, Education, and Marketing. It is growing faster and has more momentum. However, users say pricing is less competitive.
Grain
Better for larger companies. It has more positive customer reviews.
Rev
Better for larger companies and a wider range of industries. Provides human transcription, which is a key difference for accuracy. However, it has negative pricing sentiment and there are some user concerns about account deactivation.
DailyBot
Better for automating recurring tasks and workflows. It's a much better fit for companies focused on asynchronous communication in Slack or Microsoft Teams. It has a positive pricing sentiment. However, it is growing slower.
Spoke FAQ
What is Spoke and what does Spoke do?
Spoke is an AI-powered meeting assistant that records, transcribes, and summarizes meetings across platforms like Zoom, Google Meet, and Microsoft Teams. It offers features such as AI-generated summaries, action item extraction, and CRM integration to streamline workflows and boost productivity. Spoke is ideal for teams who heavily rely on online meetings.
How does Spoke integrate with other tools?
Spoke offers integrations with various CRM systems and communication platforms. It seamlessly connects with Google Meet via a Chrome extension and provides integrations to enhance workflow efficiency.
What the main competitors of Spoke?
Spoke competes with other AI meeting assistants like Fathom, Avoma, Fireflies.ai, and Grain. These platforms offer similar features, including AI-powered transcription, summarization, and integration with popular video conferencing and CRM tools.
Is Spoke legit?
Spoke is a legitimate and safe software option. It receives generally positive reviews from users who appreciate its AI-powered features like meeting summaries and integrations with popular platforms.
How much does Spoke cost?
Spoke's pricing includes a Free plan, a Starter plan for $24 per user per month, and a custom-priced Business plan. Contact Spoke for Business plan pricing details.
Is Spoke customer service good?
Based on user reviews, Spoke's customer service receives mixed feedback. Some users mention helpful and responsive support, even interacting directly with the CEO. However, others express dissatisfaction, citing slow response times and unresolved issues.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.