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SolarWinds Observability

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Ratings

G2
4.3/5
(728)
Glassdoor
2.8/5
(1329)

SolarWinds Observability description

SolarWinds Observability gives you a complete view of your IT systems, whether they're in your own data center or in the cloud. It helps you find and fix problems fast, keeping your websites and apps running smoothly. This tool offers both cloud-based and on-premises options, letting you choose what fits your needs. It uses smart technology to predict and prevent issues before they affect your users. SolarWinds Observability aims to be a one-stop shop, potentially replacing multiple monitoring tools and saving you money.


Who is SolarWinds Observability best for

SolarWinds Observability provides a unified view of your IT infrastructure, both on-premise and cloud-based. Users appreciate its offline capabilities for OT environments, flexible implementation, and robust alerting. However, some find the configuration complex and the cost high. G2 rates it 4.3/5 stars based on 728 reviews.

  • Ideal for small to large businesses seeking a comprehensive IT infrastructure monitoring solution.

  • Particularly well-suited for the software, IT, and telecommunications industry.


SolarWinds Observability reviews

We've summarised 728 SolarWinds Observability reviews (SolarWinds Observability G2 reviews) and summarised the main points below.

Pros of SolarWinds Observability
  • Offline capability for OT environments
  • Flexible and easy implementation
  • Good alerting and reporting capabilities
  • Convenient status displays
  • Application health overview and app stack
Cons of SolarWinds Observability
  • Difficult configuration settings
  • High product cost
  • Slow customer support response
  • Unclear error messages
  • Limited third-party integrations

SolarWinds Observability pricing

The commentary is based on 31 reviews from SolarWinds Observability G2 reviews.

Reviews frequently mention SolarWinds Observability's high cost and complex licensing. While users find the software valuable for network monitoring and application performance management, its pricing may be a barrier for smaller businesses or those with limited budgets.

Users sentiment

Strongly negative
-1

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SolarWinds Observability FAQ

  • What is SolarWinds Observability and what does SolarWinds Observability do?

    SolarWinds Observability is a comprehensive IT monitoring platform providing a unified view of your entire infrastructure, both on-premises and cloud-based. It helps quickly detect, diagnose, and resolve performance issues, ensuring optimal application and website availability. The platform leverages AI-driven insights to predict and prevent future outages.

  • How does SolarWinds Observability integrate with other tools?

    SolarWinds Observability integrates with a limited number of third-party tools, which has been a source of user complaints. While it offers some integrations, users desire more extensive integration capabilities.

  • What the main competitors of SolarWinds Observability?

    Top alternatives to SolarWinds Observability include Dynatrace, Sumo Logic, Zabbix, Better Stack, and Device42. These competitors offer similar functionalities such as infrastructure monitoring, application performance management, and log analysis.

  • Is SolarWinds Observability legit?

    SolarWinds Observability is a legitimate tool for monitoring IT systems. While users appreciate its features like offline capability and alerting, some have cited high costs and slow support as drawbacks. Consider these factors when evaluating if it's the right fit for your needs.

  • How much does SolarWinds Observability cost?

    SolarWinds Observability pricing is not publicly available. Contact SolarWinds directly for a customized quote based on your specific observability product needs.

  • Is SolarWinds Observability customer service good?

    SolarWinds Observability customer service receives mixed reviews. While some users praise the helpful and responsive support team, others express frustration with slow response times and difficulty resolving complex issues. Several users mention calling support and receiving assistance with configuration problems.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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