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SmartDraw description
SmartDraw is a visual software solution for creating diagrams, flowcharts, floor plans, and more. It offers collaborative whiteboarding features, data visualization tools, and integrates with popular platforms like Microsoft Office and Google Workspace. SmartDraw is geared towards enterprise use, with simple licensing, administration, and robust security features. It's used by a wide range of organizations, including many Fortune 500 companies, to improve communication and streamline workflows.
Who is SmartDraw best for
SmartDraw is a diagramming and visualization tool ideal for businesses of all sizes seeking to improve communication and workflows. Users praise its extensive template library, user-friendly interface, and integrations with popular platforms. However, some users mention a learning curve and occasional glitches. It's a cost-effective alternative to Visio, offering various licensing options.
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Best for small, medium, and large businesses.
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Suitable for most industries, including healthcare, finance, retail, and technology.
SmartDraw features
| Supported SmartDraw allows creating flowcharts using templates and automation. |
| Supported SmartDraw allows simultaneous diagram editing. |
| Supported SmartDraw offers extensive virtual whiteboarding capabilities. |
| Supported SmartDraw integrates with various platforms, including Google Workspace, Microsoft tools, Atlassian tools and cloud storage. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
SmartDraw reviews
We've summarised 441 SmartDraw reviews (SmartDraw Software Advice reviews, SmartDraw GetApp reviews, SmartDraw TrustPilot reviews, SmartDraw Capterra reviews and SmartDraw G2 reviews) and summarised the main points below.
- Extensive template library for various diagrams and charts.
- User-friendly interface with drag-and-drop functionality.
- Integrates with popular platforms like Microsoft Office and Google Workspace.
- Cost-effective alternative to Visio.
- Excellent customer service and support resources.
- Difficult to be precise with object placement.
- Steep learning curve for some users.
- Limited 3D modeling capabilities.
- Occasional software glitches and crashes.
- Issues with scaling and measurements.
SmartDraw pricing
The commentary is based on 58 reviews from SmartDraw Capterra reviews, SmartDraw G2 reviews, SmartDraw Software Advice reviews and SmartDraw TrustPilot reviews.
SmartDraw offers various licensing options for individuals, teams, and enterprises. The Team and Enterprise plans include administrative controls, shared folders, and premium support.
Users sentiment
See the SmartDraw pricing page.
Individual
For individual use.
Team
For teams with administrative controls, shared folders, and premium support.
Enterprise
For enterprises with SSO, multiple shared folders, and custom company theme.
SmartDraw alternatives
Lucid Visual Collaboration SuiteBetter for teams focused on real-time collaboration. Easier to use, but pricier and less suitable for enterprise customers. A SmartDraw competitor and alternative.Read more
ConceptDraw DIAGRAMBetter fit for smaller businesses. Has more momentum based on website traffic data. Lacks some advanced diagramming features like UML and network diagrams, and has less integrations. A SmartDraw alternative and competitor.Read more
CalendlyBetter for appointment scheduling and meeting management. A SmartDraw alternative for users focused on individual and team scheduling. Calendly offers easier setup and use, with seamless calendar integrations, but has limitations in the free version and per-user pricing can be expensive.Read more
CreatelyBetter for smaller businesses and teams. Has more momentum based on website traffic data. A SmartDraw competitor and alternative, focused on team collaboration and visual brainstorming.Read more
JointJSBetter for developers needing a customizable, embeddable diagramming solution within web applications. A JavaScript library offering more technical flexibility than SmartDraw's out-of-the-box software. Rated higher by users. However, documentation is limited and the learning curve is steeper, making it less suitable for non-developers. A SmartDraw alternative and competitor.Read more
ClickUpBetter for task management, project planning, and team communication. Has more momentum. A SmartDraw alternative and competitor.Read more
SmartDraw FAQ
What is SmartDraw and what does SmartDraw do?
SmartDraw is a diagramming software that allows users to create flowcharts, floor plans, and other visuals. It offers collaborative features, integrates with popular platforms, and provides a vast template library. SmartDraw is user-friendly, yet some users find object placement and scaling challenging.
How does SmartDraw integrate with other tools?
SmartDraw integrates with various platforms, including Google Workspace, Microsoft tools, Atlassian tools, and cloud storage. This allows users to easily share and collaborate on diagrams and other visuals.
What the main competitors of SmartDraw?
SmartDraw's main competitors include Lucidchart, ClickUp, ConceptDraw DIAGRAM, and Creately. These alternatives offer similar diagramming and visualization capabilities, often with additional features like real-time collaboration and project management tools.
Is SmartDraw legit?
Yes, SmartDraw is a legitimate software product used by many Fortune 500 companies. It's known for its extensive template library and user-friendly interface. However, some users mention a steep learning curve and occasional glitches. Consider exploring reviews for more in-depth information about SmartDraw's safety and suitability.
How much does SmartDraw cost?
SmartDraw pricing starts at $9.95 per month for an individual plan, billed annually. Team plans are $8.25 per user per month, also billed annually, for a minimum of three users. Contact SmartDraw for custom site license pricing.
Is SmartDraw customer service good?
SmartDraw's customer service receives positive feedback in many reviews. Users highlight the helpfulness, responsiveness, and expertise of the support team, particularly during onboarding and troubleshooting. Some users mention excellent experiences with specific customer service representatives.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.