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Slice

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Company health

Employee growth
2% decrease in the last year
Web traffic
373% increase in the last quarter
Financing
January 2021 - $125M

Ratings

G2
2.9/5
(14)
TrustPilot
3.1/5
(60)

Slice description

Slice offers software specifically designed for pizzerias to manage online orders, delivery, marketing, and customer data. Their platform aims to provide independent pizzerias with similar tools used by larger chains. Slice claims that its partners experience a significant increase in repeat customers and order sizes. Over 18,000 pizzerias currently use Slice.


Who is Slice best for

Slice empowers independent pizzerias with online ordering, delivery management, and marketing tools. Users praise the app's ease of use and wide selection of local options. However, some have reported issues with order accuracy, delivery times, and customer service. Slice aims to help small pizzerias thrive in a competitive market.

  • Best for small pizzerias (1-100 employees).

  • Ideal for pizzerias seeking streamlined online ordering and delivery management.


Slice features

Type in the name of the feature or in your own words tell us what you need
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Customers can order online via Slice app or website integration.

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Slice allows customers to track their orders in real time via its app.

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Slice offers a loyalty program called Slice Rewards to increase customer retention.

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Slice supports delivery management via its Slice Register platform.


Slice reviews

We've summarised 74 Slice reviews (Slice TrustPilot reviews and Slice G2 reviews) and summarised the main points below.

Pros of Slice
  • Wide selection of local pizzerias available through the app.
  • Easy-to-use interface for browsing and ordering.
  • Convenient delivery and pick-up options.
  • App-exclusive deals and discounts.
  • Supports local businesses.
Cons of Slice
  • Inaccurate order information leading to wrong items or missing ingredients.
  • Orders frequently delivered late or to the wrong address.
  • Poor customer service experiences with unhelpful representatives and difficulty obtaining refunds.
  • Unexpectedly high delivery fees and tipping pressure.
  • Hidden fees or price discrepancies between Slice and ordering directly from the restaurant.

Slice alternatives

  • Logo of Owner.com
    Owner.com
    Better suited for restaurants beyond pizzerias. Has broader industry applicability. Growing faster than Slice. More positive user reviews and ratings. Offers website building functionality. Slice alternative. Owner.com competitor.
    Read more
  • Logo of POS & POS
    POS & POS
    Better suited for managing diverse retail and hospitality businesses, not just pizzerias. Offers broader POS features like inventory tracking and accounting integration.
    Read more
  • Logo of Pizzaods
    Pizzaods
    Better for managing multiple restaurant locations. Has greater website traffic growth momentum. Caters to a wider range of business sizes.
    Read more
  • Logo of Fishbowl
    Fishbowl
    Better for restaurants needing broader inventory management and accounting integrations. Caters to various industries beyond restaurants. Negative pricing sentiment.
    Read more
  • Logo of ConsignCloud
    ConsignCloud
    Better for retail businesses, especially consignment and resale shops. ConsignCloud offers a point-of-sale system and inventory management tools, unlike Slice which focuses on online ordering and delivery management for pizzerias. ConsignCloud is rated higher than Slice.
    Read more
  • Logo of Phygital24
    Phygital24
    Better suited for restaurants beyond pizzerias. Has growing website traffic momentum.
    Read more

Slice FAQ

  • What is Slice and what does Slice do?

    Slice is a software platform designed for independent pizzerias. It provides tools for online ordering, delivery management, marketing, and customer data analysis, enabling them to compete with larger chains and boost customer engagement. Slice boasts over 18,000 pizzeria partners.

  • How does Slice integrate with other tools?

    Slice integrates with various tools to enhance its functionality. It offers website integration for online ordering and utilizes a dedicated platform, Slice Register, for delivery management. Additionally, Slice integrates with its own app for real-time order tracking and its loyalty program, Slice Rewards.

  • What the main competitors of Slice?

    Slice's main competitors include Owner.com, Pizzaods, and Phygital24. These platforms offer similar services for online ordering, delivery management, and marketing tools, catering specifically to restaurants, with Pizzaods focusing on pizzerias like Slice.

  • Is Slice legit?

    Slice is a legitimate platform used by thousands of pizzerias. While generally safe and convenient for ordering, some users have reported issues with order accuracy, delivery times, and customer service. Be sure to double-check your order and address for a smooth experience.

  • How much does Slice cost?

    I cannot find pricing details for Slice. Contact Slice directly to determine if the product and its features are worth the investment for your specific needs.

  • Is Slice customer service good?

    Slice customer service receives mixed reviews. While some customers praise the quick resolution of their issues and helpful representatives, many others report unhelpful representatives, difficulty getting refunds, and unresolved problems. Several customers mention being blamed for delivery issues despite providing correct information.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.