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Silvertrac Software description
Silvertrac is a security guard management software designed for small to mid-sized businesses. It helps you track your security officers' locations and activities in real-time, manage their tours, and generate reports on daily operations. Using their mobile devices, guards can log incidents, complete checkpoints, and communicate with managers. Silvertrac aims to improve the efficiency and accountability of your security workforce.
Who is Silvertrac Software best for
Silvertrac is a security guard management software streamlining operations for small to mid-sized businesses. Guards use mobile devices to log incidents, complete checkpoints, and communicate with managers. Real-time tracking, reporting, and alerts enhance accountability and efficiency. Users praise the software's user-friendly interface and real-time features but note some limitations with mobile admin access and report customization. Silvertrac is best for companies focused on improving security workforce operations and accountability.
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Best fit for small to mid-sized security companies.
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Ideal for professional service companies.
Silvertrac Software features
| Supported Silvertrac supports tracking incident status and progress. |
| Supported Mobile access is supported. |
| Supported Real-time alerts are sent to mobile devices. |
| Supported Trackforce offers GPS tracking history with location and time data. |
| Supported Silvertrac Software offers real-time reporting capabilities. |
Silvertrac Software reviews
We've summarised 285 Silvertrac Software reviews (Silvertrac Software Software Advice reviews, Silvertrac Software Capterra reviews and Silvertrac Software G2 reviews) and summarised the main points below.
- Real-time tracking and reporting features.
- User-friendly interface for guards and administrators.
- Automated reports and email notifications.
- Customizable issue types and checkpoints.
- Excellent customer support, especially from specific representatives.
- Difficult to get admin access from mobile.
- Limited customization for reports and forms.
- Occasional glitches and delays in reports.
- Inconsistent camera functionality, especially in low light.
- No incident report option separate from daily activity report.
Silvertrac Software pricing
The commentary is based on 12 reviews from Silvertrac Software Capterra reviews.
Silvertrac's pricing is generally viewed favorably, with some users highlighting its affordability and excellent value. Others mention a "company license" as a desired alternative to individual licenses. While one user experienced unwanted charges after cancellation attempts, most praise the software's features and customer support as justifying the cost.
Users sentiment
See the Silvertrac Software pricing page.
Silvertrac Software alternatives
QR-PatrolBetter for mid-sized businesses needing real-time security patrol tracking. It uses QR codes, NFC tags, or Beacons, offering live video monitoring and remote control. A Silvertrac alternative or competitor focusing on centralized camera management.Read more
Genea SecurityBetter for managing building access and key control. More suitable for larger enterprises. Focuses on access control systems, not guard activity tracking. A Genea Security alternative for guard management.Read more
MenuSanoBetter for nutritional analysis and food labeling. A good fit for restaurants, bakeries, and food manufacturers needing to meet labeling regulations.Read more
Security Risk ManagerBetter fit for larger enterprises. Works offline and in low-bandwidth situations. A Silvertrac alternative and competitor offering third-party integrations.Read more
The Compliance GenieBetter for managing broader health and safety compliance, not just security. Offers features like risk assessment, audits, and document distribution.Read more
Silvertrac Software FAQ
What is Silvertrac Software and what does Silvertrac Software do?
Silvertrac Software is a security guard management solution for small to mid-sized businesses. It offers real-time GPS tracking, incident reporting, and tour management via mobile devices, boosting security workforce efficiency and accountability. Users praise its real-time features and user-friendly interface.
How does Silvertrac Software integrate with other tools?
There is no information about Silvertrac Software integrations with other tools. However, it offers features like real-time tracking, reporting, mobile access, and GPS tracking history.
What the main competitors of Silvertrac Software?
Alternatives to Silvertrac Software include TrackTik, QR-Patrol, and Security Risk Manager. These competitors offer similar features such as real-time tracking, incident reporting, and security workforce management. Other options like Genea Security focus on access control, while ClearPathGPS and Fleet Complete are geared towards fleet management.
Is Silvertrac Software legit?
Silvertrac Software is a legitimate security guard management software. User reviews on Capterra and G2 rate it positively for its real-time tracking, reporting, and user-friendly interface. However, some users mention limitations in mobile access and report customization.
How much does Silvertrac Software cost?
I could not find pricing information for Silvertrac Software. Contact Silvertrac directly to determine if the product and its features are a worthwhile investment for your security guard business.
Is Silvertrac Software customer service good?
Silvertrac's customer service receives mixed reviews. While some users praise the prompt and helpful support, particularly from specific representatives, others have experienced unhelpful and unprofessional interactions. Some users also mention difficulty reaching support by phone.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.