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Shop Boss description
Shop Boss is auto repair shop management software designed for independent businesses. It helps manage daily tasks like scheduling appointments, vehicle inspections, invoicing, and payments. Shop Boss is cloud-based, accessible from anywhere, and aims to simplify operations for auto repair businesses.
Who is Shop Boss best for
Shop Boss is cloud-based auto repair shop management software designed for independent businesses. It offers features like appointment scheduling, digital vehicle inspections, and invoice generation. Users praise its user-friendly interface and excellent customer support. However, some users find the inventory system difficult to navigate and the mobile app functionality limited. Shop Boss is best for enterprise-level businesses in automotive, aerospace, and defense.
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Best for enterprise-level auto repair shops.
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Ideal for the automotive, aerospace, and defense industries.
Shop Boss features
| Supported Shop Boss supports appointment scheduling and integrates with online scheduling tools. |
| Supported Shop Boss supports digital vehicle inspections with photos and videos. |
| Supported Shop Boss automates invoice generation for completed repair orders. |
| Supported Shop Boss allows customers to review and approve repair estimates electronically. |
| Supported Shop Boss supports scheduling, managing bookings, and sending reminders. |
| Supported Shop Boss integrates with payment processors like 360 Payments, Authorize.net, and BOSS Pay. |
Shop Boss reviews
We've summarised 56 Shop Boss reviews (Shop Boss Capterra reviews and Shop Boss G2 reviews) and summarised the main points below.
- User-friendly interface, easy to learn and use.
- Excellent customer support, responsive and helpful.
- Cloud-based accessibility, usable from anywhere.
- Regular updates and feature improvements based on user feedback.
- Difficult to navigate inventory system.
- Lacks robust parts return tracking.
- Limited mobile app functionality.
- Inconsistent software performance, with occasional downtime.
Shop Boss pricing
The commentary is based on 6 reviews from Shop Boss Capterra reviews.
Shop Boss's pricing is a key factor for many users. Some find it a cost-effective solution with more features for less money, while others feel it's expensive for the value received, particularly with downtime issues impacting their business operations. A few appreciate its affordability, especially in educational settings.
Users sentiment
Shop Boss alternatives
PartsTechBetter for parts sourcing and ordering. Free plan available. More positive pricing sentiment.Read more
ShopLiteBetter for smaller businesses. Mobile-first design, ideal for users constantly on the move. Shop Boss alternative for those prioritizing mobility. ShopLite competitor focused on mobile devices.Read more
AutoLeapBetter fit for smaller businesses. Higher ratings and positive user reviews. Stronger customer service. More popular Shop Boss alternative.Read more
TekmetricBetter fit for small and medium-sized businesses. Stronger customer support and easier implementation. Higher ratings on G2. More momentum.Read more
Shop Boss FAQ
What is Shop Boss and what does Shop Boss do?
Shop Boss is cloud-based auto repair shop management software for independent businesses. It streamlines daily operations with features like appointment scheduling, digital vehicle inspections, invoicing, and payment processing, helping improve efficiency and organization.
How does Shop Boss integrate with other tools?
Shop Boss integrates with various payment processors, including 360 Payments, Authorize.net, and BOSS Pay. It also integrates with online scheduling tools, facilitating seamless appointment booking and management for auto repair shops. This streamlines operations and improves overall efficiency.
What the main competitors of Shop Boss?
Top Shop Boss alternatives include AutoLeap, Tekmetric, ShopManager, and ShopLite. These competitors offer similar features such as digital inspections, online booking, and integrated payments, catering to auto repair shops seeking streamlined operations.
Is Shop Boss legit?
Shop Boss appears to be a legitimate software option for auto repair shops. User reviews on platforms like G2 and Capterra show generally positive ratings. For more in-depth information, searching for "is Shop Boss safe" might yield relevant results.
How much does Shop Boss cost?
I cannot find pricing information for Shop Boss. Contact the vendor directly to determine if Shop Boss is worth the investment for your business needs.
Is Shop Boss customer service good?
Shop Boss receives mixed reviews regarding customer service. While many users praise the responsive and helpful support team, others report difficulties reaching support and inconsistent service quality. Some users mention direct interaction with the owner for issue resolution.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.