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Seamless description
Seamless is a consumer-focused food ordering platform that connects users with restaurants offering delivery or takeout options. Users can browse menus, place orders, and pay for their meals directly through the Seamless website or mobile app. Seamless simplifies the food ordering process by eliminating the need for traditional methods like phone calls and physical menus.
Who is Seamless best for
Seamless is a user-friendly online food ordering platform perfect for busy individuals and businesses seeking quick and easy meal solutions. Users praise the wide restaurant selection and convenient app, while some have experienced issues with order accuracy and delivery times. If you prioritize convenience and variety in food delivery, Seamless might be a good fit, but be prepared for occasional hiccups.
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Ideal for small to medium-sized businesses seeking streamlined food ordering.
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Not industry-specific, but particularly beneficial for businesses with high order volumes.
Seamless features
| Supported Users can easily search for restaurants offering delivery or takeout options directly through the platform. |
| Supported Users can explore restaurant menus, complete with prices and descriptions, before placing an order. |
| Supported Users can seamlessly place orders for delivery or takeout through the platform. |
| Supported Users can conveniently pay for their orders directly through the platform, eliminating the need for cash or other payment methods. |
| Supported Users have the flexibility to choose between delivery and takeout options based on their preference. |
Seamless reviews
We've summarised 207 Seamless reviews (Seamless TrustPilot reviews and Seamless G2 reviews) and summarised the main points below.
- Wide selection of restaurants and cuisines available.
- Convenient online ordering through website and mobile app.
- Easy to browse menus, customize orders, and save payment information.
- Useful features like order tracking and reordering past meals.
- Generally fast delivery, especially outside of peak hours.
- Frequent issues with incorrect or missing items in orders.
- Delivery drivers often get lost, leading to late deliveries and cold food.
- Customer service can be unhelpful and slow to resolve issues.
- Hidden fees and inflated prices compared to ordering directly from restaurants.
- Inconsistent delivery times, ranging from very fast to extremely late.
Seamless pricing
The commentary is based on 2 reviews from Seamless G2 reviews.
Seamless's pricing can be a point of contention. While some appreciate the value for the lead generation and food delivery services provided, others feel nickel-and-dimed by the upselling of additional features. Consider exploring available deals and promotions.
Users sentiment
Seamless alternatives
Just EatHas broader industry appeal. It has more momentum in terms of website traffic and employee growth on LinkedIn. Just Eat also offers cash on delivery.Read more
Mad Mobile Retail POSBetter suited for retail businesses seeking an integrated POS solution. It has significantly more momentum than Seamless. A Seamless competitor focused on in-store operations and customer engagement.Read more
Square Point of SaleBetter suited for retail businesses needing POS features. Has broader industry applicability. Growing faster.Read more
SupyBetter for managing inventory and reducing costs for multi-location restaurants. Geared towards the hospitality industry and integrates with existing restaurant software like POS and accounting systems. Is growing faster than Seamless. A Seamless competitor and alternative.Read more
ZenputBetter for enterprise restaurant chains needing standardized operations and real-time task management. Has more momentum in website traffic and employee growth. Users love its real-time reporting and ease of use.Read more
Stratus EnterpriseBetter for retail businesses needing online and offline store integration. Geared towards broader retail use. Has more momentum than Seamless. More positively viewed pricing.Read more
Seamless FAQ
What is Seamless and what does Seamless do?
Seamless is an online food ordering platform that connects users with restaurants for delivery or takeout. Through its website and mobile app, Seamless allows users to browse menus, place orders, and pay, simplifying the food ordering process. However, users have reported issues with order accuracy, delivery times, and customer service.
How does Seamless integrate with other tools?
There is no information available regarding Seamless's integration capabilities with other tools. Seamless primarily focuses on direct interaction with consumers and restaurants for food ordering.
What the main competitors of Seamless?
Seamless competitors include Just Eat, Grubhub, DoorDash, Uber Eats, and Postmates. These alternatives offer similar online food ordering and delivery services, connecting consumers with various restaurants.
Is Seamless legit?
Yes, Seamless is a legitimate food ordering platform. It offers a convenient way to order from various restaurants. However, be aware of potential issues like incorrect orders, delivery problems, and occasionally unhelpful customer service. Despite these drawbacks, many appreciate the wide restaurant selection and ease of use.
How much does Seamless cost?
I couldn't find pricing details for Seamless. Contact Seamless directly for product pricing and to determine if it's worth the investment for your needs.
Is Seamless customer service good?
Customer reviews on Seamless's customer service are mixed. While some customers praise the helpfulness and responsiveness in resolving order issues and providing refunds, others express frustration with long wait times and difficulty reaching support.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.