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SAP Customer Identity and Access Management for B2B description
SAP Customer Identity and Access Management helps you control how your customers access and manage their data. It provides a central hub to track preferences and consent settings, ensuring compliance with data privacy regulations like GDPR. This helps build customer trust by giving them control over their information.
Who is SAP Customer Identity and Access Management for B2B best for
SAP Customer Identity and Access Management is ideal for businesses prioritizing customer data privacy and compliance, especially those under GDPR. Users praise its centralized consent management and automated processes but note the complex setup and occasional syncing delays.
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Best for medium to large enterprises needing robust customer identity management.
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Suitable for any industry with strong customer data privacy and compliance needs.
SAP Customer Identity and Access Management for B2B features
| Supported SAP Customer Identity and Access Management for B2B offers an intuitive interface for administration and self-service. |
| Supported Users can manage their consent preferences in self-service preference centers. |
| Supported Consent management is supported, including tracking and user control features. |
| Supported Consent logs are tracked and stored in a central, searchable, and audit-ready vault. |
SAP Customer Identity and Access Management for B2B reviews
We've summarised 31 SAP Customer Identity and Access Management for B2B reviews (SAP Customer Identity and Access Management for B2B G2 reviews) and summarised the main points below.
- Centralized repository for managing customer consent and preferences.
- Comprehensive features covering all aspects of consent management.
- Helps organizations comply with data privacy regulations (GDPR, CCPA).
- Automated consent request process, reducing manual effort.
- Builds customer trust and transparency through data control.
- Complex setup and configuration can be challenging for new users.
- UI/UX could be improved for better user experience.
- Integration can be resource intensive, requiring significant bandwidth and storage.
- Occasional delays in syncing data with integrated systems.
- Limited customization options for specific business requirements.
SAP Customer Identity and Access Management for B2B pricing
The commentary is based on 2 reviews from SAP Customer Identity and Access Management for B2B G2 reviews.
SAP Customer Identity and Access Management for B2B pricing is considered high, especially for implementation and subscriptions. While some reviewers cite cost benefits, others find it complex and expensive for small businesses. There is a tradeoff between robust features and affordability.
Users sentiment
See the SAP Customer Identity and Access Management for B2B pricing page.
SAP Customer Identity and Access Management for B2B alternatives
IBM Security VerifyManages both employee and customer identities on a single platform. Better for organizations needing both functionalities. Has broader industry applicability, suitable for Healthcare, Software/IT, Finance, Education, Government, Marketing, and Professional Services. Growing faster in terms of website traffic. Provides features such as two-factor authentication, API access, access controls, and single sign-on. Users highlight ease of use and setup, seamless integration with other IBM products, robust security features, and mobile accessibility. However, some users mention issues with biometrics, documentation, third-party app integration, and UI/UX needing improvement.Read more
PropelAuthBetter for smaller businesses and easier to use. Has positive reviews and pricing, but is growing slower. A strong SAP Customer Identity and Access Management for B2B competitor.Read more
BetterCloudBetterCloud is more suitable for managing SaaS applications and IT processes, focusing on automation and cost optimization, unlike SAP Customer Identity and Access Management for B2B, a customer identity and access management solution. It has broader industry applicability but slower growth. Users appreciate BetterCloud's automation features but find its cost high and dislike the dual platform structure.Read more
RipplingBetter for managing internal HR processes and payroll. More suitable for companies with global operations needing localized solutions. Has more momentum in terms of employee growth.Read more
ComplyCubeBetter for KYC and AML compliance, especially for global businesses. Serves a wider range of company sizes. Focuses on automated identity verification. ComplyCube is a strong SAP Customer Identity and Access Management for B2B competitor.Read more
SAP Customer Identity and Access Management for B2B FAQ
What is SAP Customer Identity and Access Management for B2B and what does SAP Customer Identity and Access Management for B2B do?
SAP Customer Identity and Access Management for B2B helps businesses manage customer data access and privacy. It provides a central hub for tracking preferences and consent, ensuring compliance with regulations like GDPR. This builds customer trust by giving them control over their data. It features single sign-on and comprehensive privacy tools.
How does SAP Customer Identity and Access Management for B2B integrate with other tools?
SAP Customer Identity and Access Management for B2B integrates with other systems through APIs. While the documentation doesn't specify pre-built integrations, the API-first approach allows connections with various tools. This flexibility enables customized integrations to fit specific business requirements.
What the main competitors of SAP Customer Identity and Access Management for B2B?
Top alternatives to SAP Customer Identity and Access Management for B2B include IBM Security Verify, PropelAuth, and Rippling. These competitors offer similar identity and access management features, catering to diverse business needs and security requirements.
Is SAP Customer Identity and Access Management for B2B legit?
SAP Customer Identity and Access Management for B2B is a legitimate software solution. It helps businesses manage customer data and access, ensuring compliance with data privacy regulations. While setup can be complex, many users appreciate its comprehensive features and centralized data control.
How much does SAP Customer Identity and Access Management for B2B cost?
I cannot find pricing information for SAP Customer Identity and Access Management for B2B. Contact SAP directly to obtain specific pricing details for the product.
Is SAP Customer Identity and Access Management for B2B customer service good?
Based on reviews, SAP Customer Identity and Access Management for B2B excels at customer consent and preference management, improving data privacy, compliance, and trust. While some users note the UI could be more polished and the initial setup is complex, the overall experience is positive, improving customer engagement and data management.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.