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Salesforce Mobile description
Salesforce Mobile lets employees access their company's Salesforce account and data from their mobile devices. This allows for use of custom applications, sales tools, and customer information on-the-go. The app aims to provide a convenient and efficient experience for users who need access to their Salesforce data anytime, anywhere. It's designed to work with the existing Salesforce features and applications used by a company.
Who is Salesforce Mobile best for
Salesforce Mobile empowers employees to access Salesforce data and custom apps on-the-go. Users love the real-time data access and convenient mobile interface for managing clients. However, some dislike occasional slow loading times and glitches. Ideal for businesses of all sizes needing mobile access to Salesforce, particularly those in software, IT, or telecommunications.
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Ideal for small, medium, and large businesses, especially in software, IT, and telecommunications.
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Best fit for Software, IT & Telecommunications, Healthcare, Wellness & Pharma, and Marketing & Advertising.
Salesforce Mobile features
| Supported Salesforce Mobile App allows customizing the user interface, branding, and functionality. |
| Supported Salesforce Mobile allows approving tasks from a mobile device. |
| Supported Custom apps can be built with Salesforce Mobile using the Mobile SDK and App Builder. |
| Supported Salesforce Mobile supports integrations with other platforms and mobile apps through features like AppExchange and custom app development. |
| Supported Salesforce offers mobile apps for iOS and Android. |
| Supported Salesforce offers no-code mobile app development using pre-built components and templates. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Salesforce Mobile reviews
We've summarised 473 Salesforce Mobile reviews (Salesforce Mobile G2 reviews) and summarised the main points below.
- Easy access to customer data
- Real-time access to data
- Excellent for managing tasks and staying organized
- User-friendly interface for managing clients and leads
- Mobile access is convenient for remote work
- Slow loading times and performance issues
- App can be glitchy and unstable
- Clunky and non-intuitive UI/UX
- Limited functionality compared to desktop
- Customization options can be complex
Salesforce Mobile pricing
The commentary is based on 19 reviews from Salesforce Mobile G2 reviews.
Reviews indicate Salesforce pricing can be a concern, especially for smaller businesses. While some users mention discounts and benefits, others find it expensive and potentially prohibitive as businesses scale. Careful consideration of cost versus value is advised.
Users sentiment
See the Salesforce Mobile pricing page.
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Salesforce Mobile has a free trial.
Platform Starter
Build custom apps that fuel sales, service, and marketing productivity.
Platform Plus
Extend Salesforce to every employee, every department, and transform app dev for your entire organization.
Platform Unlimited
N/A
Salesforce Mobile alternatives
A-SCENDBetter for compliance audits in manufacturing, construction, energy, and agriculture. A-SCEND is growing faster. Focuses on compliance automation and management. A Salesforce Mobile competitor and alternative.Read more
Salesforce PlatformBetter for users who need to create custom applications, integrations, and automated workflows. A Salesforce Mobile alternative for broader business process management, not just mobile access.Read more
360 CTIMore tightly integrated with Salesforce for call management. Has significantly more momentum currently.Read more
FirebaseBetter for cross-platform app development beyond iOS and Android. A broader set of features including backend services, authentication, and hosting. More scalable for larger projects. Offers a generous free tier.Read more
Axpert Low Coding PlatformBetter for larger businesses needing to quickly build desktop and distributed database applications. Requires only basic SQL, simplifying development for users with limited coding experience. Easier to implement and use. A Salesforce Mobile alternative.Read more
VeloxyBetter for field sales teams needing route optimization and lead finding based on location. Has strong momentum based on employee growth. A Salesforce add-on, unlike the core Salesforce Mobile app.Read more
Salesforce Mobile FAQ
What is Salesforce Mobile and what does Salesforce Mobile do?
Salesforce Mobile provides secure access to Salesforce data and tools from any location using a mobile device. Users can access customer information, manage tasks, and utilize sales tools on-the-go, boosting productivity and collaboration. It offers custom app development and integrations for a tailored mobile experience.
How does Salesforce Mobile integrate with other tools?
Salesforce Mobile integrates with other platforms and mobile apps through features like the AppExchange and custom app development using their Mobile SDK and App Builder. This allows access to other sales tools and customer information directly within the Salesforce Mobile app.
What the main competitors of Salesforce Mobile?
Top alternatives to Salesforce Mobile include Microsoft Dynamics 365 Sales, Zoho CRM, and Oracle Siebel CRM. These competitors offer similar mobile CRM functionalities, such as contact management, sales opportunity tracking, and real-time data access.
Is Salesforce Mobile legit?
Yes, Salesforce Mobile is a legitimate mobile app offered by Salesforce. It's safe and allows secure access to your Salesforce data. It provides convenient mobile access for managing tasks, clients, and leads, though some users have reported occasional performance issues.
How much does Salesforce Mobile cost?
Salesforce Mobile offers Platform Starter for $25/user/month and Platform Plus for $100/user/month. Platform Unlimited pricing is custom. Contact Salesforce for detailed pricing and to determine which product best suits your needs.
Is Salesforce Mobile customer service good?
Customer reviews on Salesforce Mobile are mixed. While users appreciate the convenience of mobile access for managing customer interactions and data, some have reported slow loading times, glitches, and a clunky interface. Others mention limited functionality compared to the desktop version.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.