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Retool description
Retool is a platform that helps businesses create custom internal software tools quickly and efficiently. It allows users to connect to various data sources, design interfaces with drag-and-drop components, and add custom code for more complex logic. This makes it easier for companies to build tools for tasks like managing customer data, tracking projects, or automating workflows, without needing a team of expert coders. Retool is trusted by large and small companies for its security and flexibility.
What companies are using Retool?
Who is Retool best for
Retool is a low-code platform empowering developers to rapidly build custom internal tools. It offers a drag-and-drop interface, pre-built components, and seamless integrations, enabling faster development. Users praise Retool's extensive integrations and customizability but note occasional performance issues. Ideal for technical teams seeking to streamline workflows and improve operational efficiency.
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Best for small, medium, and large businesses seeking rapid internal tool development.
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Highly suitable for industries like Healthcare, Finance, Retail, Education, Real Estate, Hospitality, Transportation, Media, IT, Marketing, and Professional Services.
Retool features
| Supported Retool supports on-premise hosting for maximum control and security. |
| Supported Retool allows creating custom components using Javascript or React components. |
| Supported Retool offers a library of 90+ pre-built UI components. |
| Supported Retool allows writing and executing custom JavaScript code within the application. |
| Supported Retool connects to REST and GraphQL APIs for versatile data integration. |
| Supported Retool offers a drag-and-drop interface builder for rapid UI development. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Retool reviews
We've summarised 267 Retool reviews (Retool Software Advice reviews, Retool Capterra reviews and Retool G2 reviews) and summarised the main points below.
- Extensive integrations
- Highly customizable
- Great for team collaboration
- Rapid app development
- Seamless integration with various databases and APIs
- Retool can be slow or buggy at times
- Limited design flexibility
- Expensive for large teams
- The database feature hasn’t worked great for us
Retool pricing
The commentary is based on 27 reviews from Retool Capterra reviews and Retool G2 reviews.
Retool's pricing is generally considered expensive, especially for larger teams and scaling needs. While some users find the cost worthwhile due to the platform's capabilities, others express concern over the affordability for small to medium-sized businesses and startups, especially regarding features like access controls locked behind higher-tier plans. Some users find the pricing structure confusing.
Users sentiment
See the Retool pricing page.
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Retool has a free plan.
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Retool has a free trial.
Free
Unlimited web & mobile apps, 500 workflow runs/month, 5GB of data storage, up to 5 users.
Team
Everything in Free, plus 5,000 workflow runs/month, staging environment, app release versions, >5 users.
Business
Everything in Team, plus audit logging, rich permission controls, portals and embedded apps, unlimited environments, unlimited modules, access to external user pricing, custom branding.
Enterprise
Everything in Business, plus SAML / OpenID Connect SSO, source control, error monitoring and observability, full white-labeling, independent workspaces, platform APIs and workflow triggers, volume-based discounts, dedicated support.
Retool alternatives
retool vs SuperblocksMore suitable for mid-size to large enterprises. Has more momentum based on website traffic and employee growth. Users praise the user-friendly interface and seamless integrations but dislike the limited customization and occasional performance issues.Read more
DronaHQBetter for mobile forms and offline functionality. More affordable starting price. Retool is growing faster. DronaHQ has a steeper learning curve for non-technical users.Read more
BudibaseBetter for those seeking open-source, self-hostable Retool alternatives. More affordable pricing, especially for smaller teams. Has less momentum.Read more
UI BakeryBetter for software companies needing API integrations. Has more momentum than Retool. A good Retool alternative or competitor focusing on internal tools and integrations.Read more
Jet AdminGrows faster than Retool but has fewer integrations and no readily available user reviews. A good Retool alternative for medium and large businesses seeking no-code internal tools and customer-facing applications.Read more
WebflowBetter for marketing, design, and front-end development. A Retool alternative geared towards building websites, not internal tools. Webflow is growing faster.Read more
Retool FAQ
What is Retool and what does Retool do?
Retool is a low-code platform for building internal tools rapidly. It allows users to connect to any data source, drag and drop pre-built components, and use Javascript for custom logic. This enables faster creation of tools for managing data, tracking projects, and automating workflows.
How does Retool integrate with other tools?
Retool integrates with REST and GraphQL APIs, allowing you to connect to a wide range of data sources. It also supports Javascript and custom component development for increased flexibility. This allows you to connect and build with your existing tools, creating a seamless workflow.
What the main competitors of Retool?
Top Retool alternatives include Superblocks, DronaHQ, and Appian. These platforms offer similar low-code/no-code functionalities for building internal tools and automating workflows, catering to businesses seeking efficient and customizable solutions. Other options like Webflow and Airtable provide broader website building and project management capabilities respectively.
Is Retool legit?
Yes, Retool is a legitimate and safe platform trusted by many businesses for building internal tools. It offers robust security, extensive integrations, and a highly customizable environment for rapid app development. However, some users find it pricey and occasionally experience performance issues.
How much does Retool cost?
Retool's pricing includes a Free plan, a Team plan at $10/user/month, a Business plan at $50/user/month, and an Enterprise plan with custom pricing. They also offer a free trial. Is Retool worth it? The flexible pricing, including options for external users, makes it a competitive product for building internal tools.
Is Retool customer service good?
Retool's customer service receives positive feedback. Users highlight the responsive and helpful support team, praising their ability to resolve issues efficiently. While some documentation gaps exist, the support team readily assists users in overcoming challenges.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.