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ReservationKey description
ReservationKey is an affordable online reservation system for hotels, vacation rentals, and other lodging businesses. It provides a booking engine for your website, automated emails and payments, and connections to popular travel sites like Airbnb and Expedia. With a simple monthly fee and no commissions, ReservationKey strives to provide small and midsize businesses with a user-friendly platform and personalized customer service.
Who is ReservationKey best for
ReservationKey is a user-friendly and affordable online reservation system designed for small and midsize hotels and vacation rentals. It offers a booking engine, automated emails, payment processing, and channel management. Users praise its excellent customer service and ease of use, while some find the initial setup time-consuming. ReservationKey simplifies bookings, automates tasks, and connects to major travel sites, making it a valuable tool for hospitality businesses.
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Best for small to midsize hotels and vacation rentals seeking an affordable, all-in-one reservation system.
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Ideal for businesses in the hospitality and tourism industry, including hotels, vacation rentals, B&Bs, and guesthouses.
ReservationKey features
| Supported Clients can book directly from a property website using the ReservationKey booking engine. |
| Supported ReservationKey automates guest communication via custom email templates and schedules. |
| Supported ReservationKey allows automated emails for confirmations, reminders, and other communications. |
| Supported Guests can book directly via the booking engine. |
| Supported ReservationKey supports channel management and prevents double bookings by syncing with OTAs. |
| Supported ReservationKey securely processes payments via integrations with various credit card processors. |
ReservationKey reviews
We've summarised 100 ReservationKey reviews (ReservationKey Software Advice reviews and ReservationKey Capterra reviews) and summarised the main points below.
- Excellent and responsive customer service.
- User-friendly interface, easy to learn and use.
- Affordable pricing and great value.
- Highly customizable and flexible.
- Robust features, including website integration and automated emails.
- Initial setup can be time-consuming.
- Occasional system slowdowns or offline periods.
- Limited local sales channel integrations.
- Financial reports could be improved.
- Booking page appearance could be more modern.
ReservationKey pricing
The commentary is based on 11 reviews from ReservationKey Capterra reviews.
ReservationKey is consistently praised for its affordability and value. Users frequently highlight its cost-effectiveness compared to similar software, describing it as a "great price" and offering the "best bang for your buck." Many appreciate its robust features despite the reasonable price.
See the ReservationKey pricing page.
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ReservationKey has a free trial.
Up to 4 units
Manage up to 4 units.
Up to 10 units
Manage up to 10 units.
Up to 15 units
Manage up to 15 units.
Up to 20 units
Manage up to 20 units.
Up to 30 units
Manage up to 30 units.
Up to 40 units
Manage up to 40 units.
Up to 70 units
Manage up to 70 units.
Up to 100 units
Manage up to 100 units.
Up to 150 units
Manage up to 150 units.
Up to 200 units
Manage up to 200 units.
Up to 250 units
Manage up to 250 units.
Up to 300 units
Manage up to 300 units.
Up to 350 units
Manage up to 350 units.
Up to 400 units
Manage up to 400 units.
Up to 450 units
Manage up to 450 units.
Up to 500 units
Manage up to 500 units.
ReservationKey alternatives
Instant Channel ManagerBetter for larger hotels wanting more integrations. ReservationKey alternative geared towards streamlining online bookings and revenue management.Read more
Beds24Better fit for larger businesses. Offers mobile-friendly booking and more extensive integrations, but its interface is less user-friendly and customer support is limited. Pricing can be complex. A strong ReservationKey competitor.Read more
MyVRBetter for managing vacation rentals, especially for businesses with more than five properties. Broader industry applicability. Easier to use. A ReservationKey alternative and competitor.Read more
RezExpertBetter for campgrounds, RV resorts, marinas, and hotels. Also offers AI-powered marketing tools.Read more
Exely Booking EngineBetter for managing pricing across platforms and upselling. Focuses on customized booking experiences.Read more
ReservationKey FAQ
What is ReservationKey and what does ReservationKey do?
ReservationKey is an online reservation system for lodging businesses. It offers website booking engines, automated emails and payments, and channel management, connecting to sites like Airbnb and Expedia. With a simple monthly fee, it aims to be a user-friendly and affordable solution.
How does ReservationKey integrate with other tools?
ReservationKey integrates with various Online Travel Agents (OTAs) like Airbnb and Expedia, facilitating channel management and preventing double bookings. It also integrates with numerous payment processors for secure online transactions. A booking engine integrates directly with your website.
What the main competitors of ReservationKey?
Alternatives to ReservationKey include Instant Channel Manager, Beds24, MyVR, RezExpert, Exely, and NightsBridge. These competitors offer similar features such as online booking, channel management, and automated communications, catering to various hospitality businesses.
Is ReservationKey legit?
ReservationKey appears to be a legitimate option for small to midsize lodging businesses seeking an affordable reservation system. User reviews praise its user-friendly interface, robust features, and excellent customer service. However, consider the potential for setup time and occasional system slowdowns.
How much does ReservationKey cost?
ReservationKey pricing is based on the number of units managed, starting at $37/month for up to 4 units and going up to $758/month for up to 500 units. A channel manager add-on is available for $25/month (up to 20 units) or $35/month (20+ units). A free trial is also available.
Is ReservationKey customer service good?
ReservationKey's customer service receives overwhelmingly positive feedback. Users consistently praise the prompt, helpful, and personalized support they receive, highlighting the team's responsiveness and willingness to tailor solutions to individual business needs. Many reviewers specifically mention the effectiveness of the support forum and training videos.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.