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RepeatRewards description
RepeatRewards is a loyalty and marketing platform designed for businesses of all sizes. It enables you to create custom mobile apps, track customer activity, and automate marketing campaigns. RepeatRewards aims to provide a comprehensive suite of tools to help businesses succeed.
Who is RepeatRewards best for
RepeatRewards is a loyalty and marketing platform that's perfect for small to medium businesses across various industries. It helps you create custom mobile apps, track customer activity, and automate marketing campaigns. Users love its insightful reporting, personalized gift cards, and ability to boost customer loyalty. However, some have noted difficulties with POS integration and limited email template customization.
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Best for small to medium-sized businesses.
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Ideal for e-commerce, retail, consumer goods, and more.
RepeatRewards features
| Supported RepeatRewards supports sending promotional text messages as part of its loyalty program. |
| Supported RepeatRewards can trigger automated messages based on purchase history, birthdays, and enrollment anniversaries. |
| Supported RepeatRewards allows businesses to reward customers based on visits or spending. |
RepeatRewards reviews
We've summarised 175 RepeatRewards reviews (RepeatRewards Capterra reviews and RepeatRewards G2 reviews) and summarised the main points below.
- Personalized gift cards enhance customer experience.
- Insightful features and reporting provide valuable data.
- Effective in promoting customer loyalty and repeat purchases.
- Easy setup and backend purchase additions simplify program management.
- Useful email list link to Constant Contact streamlines communication.
- Affordable service makes rewards programs accessible.
- Reasonable pricing compared to other products makes it budget-friendly.
- Flexible features allow customization based on business needs.
- Helpful data provides insights into customer behavior.
- Excellent customer service provides setup assistance and ongoing support.
- Customers appreciate and actively use the rewards program.
- Difficult POS integration requires workarounds, impacting cost-effectiveness and full program utilization.
- Lack of online store integration causes customer frustration with reward redemption.
- Limited email template customization restricts graphics and offer variations.
- Occasional service unavailability hinders reward redemption.
- Tablet's ease of use issues leads to reliance on manager for data entry.
- Confusing navigation due to excessive buttons and sub-tabs.
- Lack of intuitive cashier training impacts efficient program use.
- Manual reward redemption and workaround creation due to POS incompatibility.
- Limited control over reward levels and requires customer support intervention.
- System glitches prevent adding new members and require manual intervention.
- Multiple steps required to redeem promotion or reward certificates .
RepeatRewards pricing
The commentary is based on 17 reviews from RepeatRewards Capterra reviews.
RepeatRewards offers good value for its price, with many users highlighting its affordability and excellent features. Some small businesses find it pricey, but most consider it a worthwhile investment for customer loyalty and marketing automation. Many appreciate its helpful customer service and valuable data insights.
See the RepeatRewards pricing page.
Pro Package
Includes social media integration, member website, promotions, branded mobile app, surveys, campaigns, branded online template, phone support, POS integration, terminal, branded members club, automated loyalty manager, sales summary, enrollment goals, text messaging, emails, direct mail, loyalty reports, and advanced members search.
RepeatRewards alternatives
Smile.ioBetter for e-commerce businesses. More user-friendly setup and interface. Stronger customer support. However, it is less suitable for enterprise companies. Pricing is considered more expensive.Read more
VoucherifyBetter suited for medium-sized businesses. More focused on promotions and coupons as part of loyalty programs. Stronger customer support and more flexible customization options make it a good RepeatRewards competitor for specific use cases.Read more
GameballBetter suited for medium-sized businesses with a large online presence. More focused on e-commerce and digital-first companies.Read more
SwaarmBetter for marketing and advertising agencies. More suitable for small businesses. Higher rated by users. Has growing website traffic, but shrinking employee base. Provides campaign tracking and reporting features.Read more
RepeatRewards FAQ
What is RepeatRewards and what does RepeatRewards do?
RepeatRewards is a loyalty and marketing platform for businesses of all sizes. It helps create custom mobile apps, track customer activity, and automate marketing campaigns through features like text/SMS campaigns and behavior-triggered messages. It offers personalized gift cards and insightful reporting. However, some users mention difficulties with POS integration and limited email template customization.
How does RepeatRewards integrate with other tools?
RepeatRewards integrates with Constant Contact for email marketing and offers a loyalty program mobile app. However, users have reported difficulties with POS integrations, sometimes requiring workarounds. There is no information available about other integrations.
What the main competitors of RepeatRewards?
Alternatives to RepeatRewards include Smile.io for customizable rewards programs, Spendgo for omnichannel marketing campaigns, and Voucherify for managing various incentives. Other competitors are Gameball, theMarketer, and Swaarm.
Is RepeatRewards legit?
RepeatRewards appears to be a legitimate platform, with generally positive reviews on Capterra and G2. Users appreciate its effectiveness, affordability, and insightful reporting. However, some have reported difficulties with POS integration and limited online store integration. Consider these factors when evaluating if RepeatRewards is safe and suitable for your needs.
How much does RepeatRewards cost?
RepeatRewards' Pro Package is priced at $149/month (billed annually) or $169/month (month-to-month). Custom Corporate Plans are also available, but pricing details are not publicly disclosed. Contact RepeatRewards for a custom quote.
Is RepeatRewards customer service good?
RepeatRewards receives positive feedback for its helpful and responsive customer service. Users mention the support team's assistance with setup, program utilization, and answering questions. While some users experienced system glitches, customer service was readily available to resolve these issues.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.