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RapidSpike

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Company health

Employee growth
42% increase in the last year
Web traffic
5% decrease in the last quarter
Financing
June 2020 - $2M

Ratings

G2
4.7/5
(3)

RapidSpike description

RapidSpike is a website monitoring tool designed for businesses with complex websites, particularly those involved in e-commerce. It goes beyond basic uptime checks by simulating customer journeys on your website to identify potential issues that could impact sales and user experience. This includes monitoring third-party applications, spotting errors, and tracking performance metrics to ensure a smooth and secure online experience for your customers. Think of it as a digital watchdog that alerts you to problems before they affect your bottom line.


What companies are using RapidSpike?

Hydro Flask is using RapidSpike
Hydro Flask
JD Sports Fashion is using RapidSpike
JD Sports Fashion
Jet2.com and Jet2holidays is using RapidSpike
Jet2.com and Jet2holidays
Tesco is using RapidSpike
Tesco
Braun is using RapidSpike
Braun
Zapier is used by Hydro Flask, JD Sports Fashion, Jet2.com and Jet2holidays, Tesco, Braun.

Who is RapidSpike best for

RapidSpike is a website monitoring solution designed for e-commerce businesses with complex websites. It simulates customer journeys to identify potential issues impacting sales and user experience. RapidSpike monitors third-party applications, spots errors, and tracks performance, alerting businesses to problems before they affect their bottom line.

  • Best for enterprise businesses but suitable for all sizes.

  • Ideal for e-commerce businesses with complex websites.


RapidSpike features

Type in the name of the feature or in your own words tell us what you need
Supported

RapidSpike offers real-time monitoring through live dashboards and alerts.

Supported

RapidSpike offers reliable website uptime monitoring with checks every 5 minutes.

Supported

RapidSpike offers real-time server security monitoring and alerts.


RapidSpike pricing

See the RapidSpike pricing page.

  • RapidSpike has a free trial.

Essentials

Custom

The minimum recommended monitoring for online businesses. Designed for sites with traffic below 1m visitors per month.

Intermediate

Custom

For established brands with high traffic volume. Designed for sites with over 1m visitors per month.

Enterprise

Custom

For companies with advanced monitoring and support needs. Designed for multi-brands and global enterprise.


RapidSpike alternatives

  • Logo of Entuity
    Entuity
    Better for network monitoring and management. More suitable for larger organizations needing network device monitoring. Geared towards IT professionals and network administrators.
    Read more
  • Logo of PerfAgents Uncloud
    PerfAgents Uncloud
    Better fit for smaller businesses. Has greater website traffic growth momentum but slower employee growth. Offers API access.
    Read more
  • Logo of LogicMonitor
    LogicMonitor
    Better fit for larger organizations needing broader IT infrastructure monitoring, rather than website-specific monitoring. LogicMonitor offers more integrations and a wider range of monitoring capabilities. It has more established brand recognition and user reviews.
    Read more
  • Logo of Pulsetic
    Pulsetic
    Better fit for companies focused on software, IT, telecommunications, or marketing and advertising. Provides status pages and a broader range of notification options. More positively reviewed and offers a free plan. A strong RapidSpike competitor and alternative.
    Read more
  • Logo of Google Analytics 360
    Google Analytics 360
    Better for marketing analytics and understanding customer behavior. A strong Google Analytics alternative for enterprise businesses needing in-depth reporting and integrations. More industry coverage.
    Read more
  • Logo of Progress WhatsUp Gold
    Progress WhatsUp Gold
    Better for network device and application performance monitoring. Popular choice with generally positive customer reviews, although some report issues with integrations and certain features. More established, broader industry fit, but slower growth than RapidSpike.
    Read more

RapidSpike FAQ

  • What is RapidSpike and what does RapidSpike do?

    RapidSpike is a website monitoring platform specializing in simulated customer journeys to detect potential issues impacting e-commerce businesses. It monitors third-party apps, identifies errors, and tracks performance, ensuring a smooth and secure online customer experience. RapidSpike helps prevent problems before they affect your bottom line.

  • How does RapidSpike integrate with other tools?

    RapidSpike integrates with popular tools like Slack, PagerDuty, and VictorOps for streamlined alert management. It also supports webhooks, enabling connections with various other platforms and customized integrations. This ensures seamless communication and efficient incident response.

  • What the main competitors of RapidSpike?

    Alternatives to RapidSpike include Entuity, PerfAgents Uncloud, LogicMonitor, and Pulsetic. These website monitoring tools offer various features like uptime monitoring, performance testing, and alerting. For larger enterprises needing in-depth analytics, Google Analytics 360 is also a competitor.

  • Is RapidSpike legit?

    Yes, RapidSpike is a legitimate website monitoring tool. It's designed for businesses with complex websites, especially e-commerce sites, offering real-time monitoring, uptime checks, and security alerts. RapidSpike simulates customer journeys to identify potential issues and ensure a smooth user experience.

  • How much does RapidSpike cost?

    RapidSpike doesn't publicly list pricing for its Essentials, Intermediate, or Enterprise plans. Contact them for custom pricing based on your specific website monitoring needs and traffic volume. A free trial is available.

  • Is RapidSpike customer service good?

    Customers praise RapidSpike's brilliant system, highlighting its ease of use, simple setup, and constant evolution with new features. They also find the support brilliant and haven't found any downsides, indicating positive customer service experiences.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.