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Pool Brain

Website

Last updated on

Ratings

Capterra
5.0/5
(20)

Pool Brain description

Pool Brain is pool service software designed to help manage and improve the efficiency of your business operations. It offers features like automatic job alerts, chemical dosing calculation, customer feedback tracking, and technician performance monitoring. The software aims to reduce customer complaints by proactively identifying and addressing potential issues. It also provides tools for cost tracking, billing, and proof of service documentation. Pool Brain functions offline and offers a customer portal for enhanced communication.


Who is Pool Brain best for

Pool Brain is pool service software ideal for businesses of all sizes in industries like retail, real estate and construction, and hospitality and tourism. It offers features like route optimization, technician scheduling, and work order management. Users love its ease of use, mobile accessibility, and automated features, while some find the initial setup overwhelming and email functionality limited.

  • Pool Brain is best for pool service companies of all sizes.

  • Ideal for businesses in Retail, Real Estate & Construction, and Hospitality & Tourism.


Pool Brain features

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Pool Brain allows managing work orders via its mobile app.

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Pool Brain allows customers to view their service history through the customer portal.

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Pool Brain allows route optimization with automatic and manual options.

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Pool Brain allows scheduling technicians for specific routes and time slots.

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Pool Brain supports creating, assigning, tracking, and managing work orders.


Pool Brain pricing

The commentary is based on 4 reviews from Pool Brain Capterra reviews.

Pool Brain operates on a subscription-based pricing model. Reviews indicate the cost is predictable and scales with business growth. Users consistently praise the software's value, calling it "worth the investment" and highlighting its positive impact on efficiency, customer satisfaction, and technician happiness.

Users sentiment

Strongly positive
+1

See the Pool Brain pricing page.


Pool Brain alternatives

  • Logo of Skimmer
    Skimmer
    More suitable for users prioritizing customer service, ease of use, and reliable performance. It has growing momentum. Users appreciate the streamlined interface and automated reporting. Pricing generally perceived negatively.
    Read more
  • Logo of CCStorage
    CCStorage
    Better for self-storage businesses. More affordable pricing. Easier to use and implement. Excellent customer support. Lacks mobile app. Limited customization.
    Read more
  • Logo of LaunchPad Media Management
    LaunchPad Media Management
    Better fit for media and marketing companies.
    Read more
  • Logo of Notifi
    Notifi
    Better suited for contractors seeking sales features, team management, and customer communication tools in one platform.
    Read more
  • Logo of 24online
    24online
    Better fit for internet service providers. Caters to a narrower range of industries than Pool Brain. Lower ratings.
    Read more
  • Logo of Carecenta
    Carecenta
    Better for healthcare businesses. A Pool Brain alternative focused on agencies, adult daycares, and home infusion providers.
    Read more

Pool Brain FAQ

  • What is Pool Brain and what does Pool Brain do?

    Pool Brain is pool service software that streamlines business operations through automated job alerts, chemical dosing calculations, and customer feedback tracking. It offers offline functionality, a customer portal, and tools for cost tracking and billing, ultimately aiming to reduce customer complaints and improve efficiency.

  • How does Pool Brain integrate with other tools?

    Pool Brain integrates with QuickBooks for mass customer uploads. It also offers a customer portal for enhanced communication and streamlined service history access. Beyond these integrations, information on other tool integrations is limited.

  • What the main competitors of Pool Brain?

    Pool Brain's main competitors include Skimmer, a cloud-based pool service software, and fieldd, which offers AI-powered scheduling and dispatching for field service businesses. Other alternatives, though not direct competitors, include CCStorage and software tailored for specific industries like online gaming (Fast Track), publishing (LaunchPad), and internet service providers (24online).

  • Is Pool Brain legit?

    Pool Brain appears legitimate based on positive user reviews praising its ease of use, mobile accessibility, and automation features. It's considered safe and effective for managing pool service operations, despite some limitations with email and route optimization.

  • How much does Pool Brain cost?

    Pool Brain pricing is not publicly available. Contact Pool Brain directly to obtain specific pricing details and determine if the product is worth it for your needs.

  • Is Pool Brain customer service good?

    Pool Brain's customer service is highly praised in reviews. Users highlight the helpful and responsive support team, including direct assistance from the founder and industry experts. On-site assistance is also appreciated, ensuring smooth onboarding and setup. The team is commended for actively listening to feedback and consistently implementing improvements.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.