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PingID description
PingID is a cloud-based multi-factor authentication (MFA) service designed for employees and business partners. It enhances security by requiring users to verify their identity using two or more factors, like a password and a code from their phone. PingID offers various authentication methods, including mobile push notifications, biometrics, and hardware tokens. It integrates with existing systems, making it suitable for businesses transitioning to the cloud or operating in a hybrid IT environment. The platform also provides administrators with dashboards to monitor MFA usage and manage policies.
Who is PingID best for
PingID is a robust multi-factor authentication solution ideal for businesses seeking enhanced security. Users praise its diverse authentication methods and seamless user experience. However, some have noted occasional slow performance. PingID is well-suited for cloud or hybrid environments.
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Best for medium to large businesses seeking enhanced security.
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Suitable for businesses with hybrid IT or cloud-first initiatives.
PingID features
| Supported PingID supports two-factor authentication as part of its multi-factor authentication capabilities. |
| Supported PingID supports biometric authentication, including facial recognition. |
| Supported PingID supports one-time passwords for authentication via mobile app, hardware tokens, or SMS. |
| Supported PingID supports authentication using hardware tokens, including OATH-compliant and programmable tokens. |
| Supported PingID supports push notifications for identity verification. |
| Supported PingID supports multi-factor authentication, requiring multiple verification methods. |
| Supported PingID supports passwordless login through biometrics, one-time codes, and FIDO2. |
We evaluate the sentiment that users express about non-functional aspects of the software
Ease of Use
Reliability and Performance
PingID reviews
We've summarised 33 PingID reviews (PingID G2 reviews) and summarised the main points below.
- Multiple authentication methods supported (email, mobile push, YubiKey, etc.).
- Easy setup and configuration for devices and persistent policies.
- Fast and seamless authentication experience in most cases.
- Clean and user-friendly interface.
- Offline code generation capability for use without internet connectivity.
- Slow or delayed push notifications, requiring manual code entry.
- Limited logging information, lacking details like source IP.
- Occasional issues with code validation and authentication failures.
- Short code lifetime, leading to frequent timeouts.
- Application can be slow in virtual machines.
PingID pricing
The commentary is based on 1 reviews from PingID G2 reviews.
PingID offers cost-effective multi-factor authentication (MFA) solutions suitable for organizations of all sizes. Users find it affordable and appreciate the variety of authentication methods available. While specific pricing details aren't available in reviews, the overall sentiment points to its value.
See the PingID pricing page.
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PingID has a free trial.
Essential
Includes no-code identity orchestration engine, single sign-on, authentication policies, customizable registration and sign-on experiences, unified customer profile, self-service preference management, secure user management, connect to any app with open standards, unified administration portal, RESTful APIs, inbound provisioning, LDAP.
Plus
Everything in Essential, Adaptive multi-factor authentication, Convenient, secure authentication methods, Embed MFA into mobile apps, Seamless MFA with device authorization, Customer device management, Transaction approvals, API Access Management.
Premium
Everything in Plus, Scale to your brand’s exact needs, Support extreme demand spikes, Connect to multiple data stores, Compliance with stringent security policies, Advanced authentication to meet specific requirements.
Essential
No-code Identity Orchestration Engine, Single Sign-on, Directory, Standards Support, Employee Dock, Ease of Administration, Inbound Provisioning, LDAP, Kerberos, RADIUS Gateway.
Plus
Everything in Essential, Adaptive Multi-Factor Authentication, Microsoft Ecosystem Integrations, Passwordless Authentication.
Premium
Everything in Plus, Advanced Authentication, Access Security, Delegated Administration, VPN/Remote Access Integrations, API Access Control, WAM Integration, Dedicated, Single Tenant.
PingID alternatives
JumpCloudBetter for managing devices, SSO, and directory services, especially for mid-sized companies with diverse IT environments. Has more momentum in website traffic and employee growth. More applicable to various industries like Healthcare, Finance, Manufacturing, and Education. A good PingID alternative.Read more
RublonBetter for smaller businesses. Has a free plan available. Growing slower than PingID. Fewer user reviews available. A PingID competitor and alternative.Read more
IBM Security VerifyBetter suited for managing both customer and employee identities. Caters to a wider range of industries, including finance, education, government, and marketing. Has faster website traffic growth, indicating stronger market momentum.Read more
RipplingBetter for payroll, benefits administration, and other HR functions. Broader industry fit. Has more momentum based on LinkedIn employee growth.Read more
PropelAuthBetter for customer identity and access management (CIAM). Grows faster than PingID regarding website traffic but slower regarding employee growth. More positively rated on G2.Read more
TrusonaMore focused on passwordless MFA. Better for smaller businesses and specific industries like finance, healthcare, and IT. Has less momentum.Read more
PingID FAQ
What is PingID and what does PingID do?
PingID is a cloud-based multi-factor authentication (MFA) solution that strengthens login security. It verifies user identities through various methods like push notifications, biometrics, and one-time passwords, integrating seamlessly with existing IT systems. PingID helps businesses protect access to sensitive data and applications.
How does PingID integrate with other tools?
PingID integrates with existing infrastructure and applications, offering flexible authentication options for a seamless user experience. It supports various methods like mobile push, biometrics, and hardware tokens, catering to diverse security needs. This adaptability makes it suitable for hybrid IT environments and cloud deployments.
What the main competitors of PingID?
Top alternatives to PingID include JumpCloud, Rublon, and IBM Security Verify. These competitors offer similar multi-factor authentication (MFA) solutions, often with additional features like single sign-on and password management. Stytch and Keeper are also strong contenders in the identity and access management space.
Is PingID legit?
Yes, PingID is a legitimate and safe multi-factor authentication (MFA) solution. It offers robust security features like biometric authentication and push notifications, enhancing login security. Users generally praise its ease of use and multiple authentication methods. However, some have reported slow notifications and occasional authentication issues.
How much does PingID cost?
PingID offers various plans. PingOne for Workforce starts at $3 per user per month for Essential, $6 for Plus, and custom pricing for Premium. PingOne for Customers also offers Essential for $20k annually, Plus for $40k annually, and custom pricing for Premium. A free trial is available.
Is PingID customer service good?
PingID customer service receives negative feedback. Users report difficulty contacting support, with limited FAQs and resolution pages, making ticket creation time-consuming. While the product offers robust MFA, improving customer support is crucial for a better user experience.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.