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Peel Analytics description
Peel Analytics is a Shopify-focused e-commerce analytics tool that helps businesses understand and improve customer retention. It offers pre-built dashboards and customizable reports that track key metrics like cohort analysis, product performance, and customer lifetime value. Peel simplifies data analysis, making it accessible to non-technical teams and providing insights to increase repeat purchases and drive growth.
What companies are using Peel Analytics?
Who is Peel Analytics best for
Peel Analytics offers Shopify merchants user-friendly dashboards and reports to understand customer behavior and improve retention. Users praise the intuitive interface and real-time data insights. However, some have noted the high cost and limited custom reporting. Peel is best for small and medium businesses focused on growth.
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Best for small to medium-sized businesses.
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Ideal for e-commerce businesses using Shopify.
Peel Analytics features
| Supported Peel Analytics analyzes product performance metrics such as sales and customer behavior. |
| Supported Peel Analytics directly integrates with Shopify for store data analysis. |
| Supported Peel offers customer lifetime value analysis, helping businesses understand customer profitability and retention. |
| Supported Peel offers pre-built dashboards and custom dashboards, enabling quick deployment. |
| Supported Peel supports cohort analysis, allowing users to segment and analyze customer behavior. |
Peel Analytics reviews
We've summarised 32 Peel Analytics reviews (Peel Analytics G2 reviews) and summarised the main points below.
- User-friendly interface and easy navigation.
- Real-time data insights for quick decision-making.
- Customizable dashboards and reports.
- Excellent customer support, very responsive and helpful.
- Pre-built reports and dashboards for key metrics, including cohort analysis.
- High subscription cost, especially for smaller businesses.
- Limited custom reporting options; reliance on the Peel team for complex reports.
- Inability to export reports in specific formats, only raw data.
- Limited offline access to real-time data insights.
Peel Analytics pricing
The commentary is based on 7 reviews from Peel Analytics G2 reviews.
While Peel Analytics offers valuable e-commerce analytics, particularly for Shopify users, some reviewers find the pricing a bit high, especially for smaller businesses or individuals. However, others consider it cost-effective and a good value compared to similar analytics tools.
See the Peel Analytics pricing page.
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Peel Analytics has a free trial.
Core
For businesses with 6k to 15k monthly orders. Includes product support via live chat & email, Customer Audiences & RFM analysis.
Essentials
For businesses with 16k to 28k monthly orders. Includes product support via live chat & email, Customer Audiences & RFM analysis.
Accelerate
For businesses with 29k to 61k monthly orders. Includes enhanced features like product support via Zoom calls and custom reports.
Tailored
For businesses with over 62,000 monthly store orders. It offers strategic support, custom reports, and data sync.
Peel Analytics alternatives
Polar AnalyticsFocuses more on marketing analytics and campaign tracking. Has broader integrations, including Google Ads and Facebook Ads. Shows more momentum in terms of growth. Better suited for businesses focused on customer acquisition. A good Peel Analytics alternative.Read more
StacklineBetter for larger businesses and those focused on Amazon or Walmart marketplace analytics. It has more momentum in terms of website traffic growth. However, note some users mention data accuracy concerns. A Peel Analytics competitor and alternative.Read more
Triple WhaleBetter for marketing attribution and offers AI-powered forecasting. Has broader data integration capabilities and a mobile app. Growing faster than Peel Analytics. Some users find navigation challenging and real-time data updates lacking. A Peel Analytics competitor and alternative.Read more
Google AnalyticsFree, broader application beyond Shopify, and integrates with other Google products. Not as focused on e-commerce or customer retention. More established with a larger user base, though users report a difficult transition to GA4.Read more
Netcore Customer Engagement and Experience PlatformBetter for larger businesses focused on multi-channel marketing automation and personalized messaging. Offers broader channel support beyond Shopify. More positive reviews and ratings overall.Read more
Peel Analytics FAQ
What is Peel Analytics and what does Peel Analytics do?
Peel Analytics is an e-commerce analytics platform for Shopify stores, specializing in customer retention. It provides pre-built dashboards and customizable reports to track key metrics like customer lifetime value and cohort analysis, empowering data-driven decisions for growth.
How does Peel Analytics integrate with other tools?
Peel Analytics integrates seamlessly with Shopify, pulling store data directly into its platform. This integration facilitates pre-built and custom dashboards and reports focused on key e-commerce metrics. There is no information available about integrations with other tools.
What the main competitors of Peel Analytics?
Alternatives to Peel Analytics include Stackline, Triple Whale, Polar Analytics, Mindsite, and Glew. These competitors offer similar e-commerce analytics features, such as product performance tracking, customer insights, and marketing attribution. They cater to various business sizes and offer different pricing models.
Is Peel Analytics legit?
Peel Analytics is a legitimate Shopify analytics tool. User reviews highlight the user-friendly interface and valuable real-time data insights. However, potential users should be aware of the cost, especially smaller businesses, and limited custom reporting options.
How much does Peel Analytics cost?
Peel Analytics pricing starts at $179/month for the Core plan (6k-15k orders). The Essentials plan is $449/month (16k-28k orders) and the Accelerate plan is $809/month (29k-61k orders). For higher-volume businesses (62k+ orders), Peel Analytics offers custom-priced Tailored plans. A free trial is available.
Is Peel Analytics customer service good?
Peel Analytics' customer service is consistently praised in reviews. Users describe the team as responsive, helpful, and willing to assist with custom report creation and troubleshooting. This suggests a positive customer service experience.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.