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PayHOA description
PayHOA is a cloud-based software designed for managing homeowner associations (HOAs). It offers a comprehensive suite of tools, including online payments, accounting, budgeting, communication features like mass emails and message boards, violation tracking, document storage, and more. Geared towards both self-managed communities and property management companies, PayHOA aims to simplify and automate HOA management tasks. It boasts a user-friendly interface and offers features like bank integrations and homeowner portals. PayHOA stands out for its free onboarding and unlimited support, offering a 30-day free trial without requiring contracts or credit card information.
Who is PayHOA best for
PayHOA is user-friendly HOA management software praised for its comprehensive features and responsive customer support. It simplifies tasks like online payments, accounting, and communication, making it ideal for self-managed communities and property managers. Some users mention discrepancies in reports and a lack of mobile app.
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Best for small to medium-sized HOAs.
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Ideal for real estate and property management companies.
PayHOA features
| Supported PayHOA integrates with Stripe for online payments. |
| Supported PayHOA allows uploading and organizing documents, including transaction-related ones. |
| Supported PayHOA supports email, SMS, and voice calls for community-wide or targeted group communication. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
PayHOA reviews
We've summarised 214 PayHOA reviews (PayHOA GetApp reviews, PayHOA Capterra reviews and PayHOA G2 reviews) and summarised the main points below.
- User-friendly interface and easy navigation
- Excellent and responsive customer support
- Comprehensive features for HOA management
- Regular updates and new features implementation
- Cost-effective, especially compared to hiring a management company
- Discrepancies in reports, requiring fixes
- Lack of a mobile app
- Limited invoice customization options
- Delayed payment processing (5-7 business days)
- Difficult to track capital expense projects/loan payoff
PayHOA pricing
The commentary is based on 31 reviews from PayHOA Capterra reviews and PayHOA G2 reviews.
PayHOA is praised for its affordability, especially by smaller HOAs seeking alternatives to costly property management companies. Users appreciate its cost-effectiveness and reasonable pricing, highlighting the value it provides for its features. Some users mention minor frustrations with additional fees for certain features, but overall the pricing sentiment is positive.
Users sentiment
See the PayHOA pricing page.
PayHOA alternatives
TenantCloudBetter for rental property management. Caters to a wider range of property types. Has more website traffic momentum.Read more
BoardEffectBetter for nonprofits, healthcare, higher education, and credit unions. Focuses on board meeting management and governance.Read more
Condo ManagerHas stronger momentum. Offers customizable reports. A PayHOA alternative and competitor.Read more
Visual LeaseBetter suited for enterprise lease management and lease accounting compliance. Caters to larger companies with complex lease portfolios.Read more
MemberKitBetter for organizations focused on memberships, content, and events. A more positive pricing sentiment. Easier to use, but lacks HOA-specific features. Consider this PayHOA alternative if ease of use and member engagement are top priorities.Read more
PayHOA FAQ
What is PayHOA and what does PayHOA do?
PayHOA is cloud-based software designed for homeowner association (HOA) management. It offers tools for online payments, accounting, budgeting, communication, violation tracking, and document storage. A user-friendly interface simplifies HOA tasks, making it suitable for self-managed communities and property managers.
How does PayHOA integrate with other tools?
PayHOA integrates with Stripe for online payment processing. It also supports document uploads, including those related to transactions. For communication, PayHOA integrates email, SMS, and voice call functionalities.
What the main competitors of PayHOA?
Alternatives to PayHOA include TenantCloud, Smartwebs, and Buildium. These HOA management software solutions offer similar features such as online payments, accounting, and communication tools. While TenantCloud focuses on landlords, Smartwebs and Buildium cater specifically to HOA management.
Is PayHOA legit?
PayHOA appears to be a legitimate option for HOA management. User reviews praise its user-friendly interface and excellent customer support. Features like online payments and communication tools enhance HOA operations. A free trial is available for those wanting to explore PayHOA's suitability and safety.
How much does PayHOA cost?
I cannot find pricing information for PayHOA. Contact PayHOA directly to determine whether the product is worth the investment for your specific needs.
Is PayHOA customer service good?
PayHOA's customer service receives overwhelmingly positive feedback. Users consistently praise the team's responsiveness, helpfulness, and willingness to implement user suggestions. While occasional glitches are reported, customer support is readily available to resolve these issues efficiently.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.