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Pantheon

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Company health

Employee growth
No change in the last year
Web traffic
7% decrease in the last quarter
Financing
April 2021 - $200M

Ratings

G2
4.4/5
(704)
Capterra
4.1/5
(18)
TrustPilot
2.3/5
(10)

Pantheon description

Pantheon is a website operations platform designed for building, launching, and running professional websites. It offers tools and services including website hosting, development workflows, security features, and performance optimization. Pantheon primarily caters to organizations with Drupal and WordPress sites, enabling teams to collaborate on website development, streamline workflows, and maintain website stability and security.


Who is Pantheon best for

Pantheon is a website operations platform ideal for small to enterprise-level businesses using Drupal or WordPress. Users praise its seamless deployments, fast hosting, and robust security. However, some find the cost high and the learning curve steep. It excels in providing a streamlined workflow for building, launching, and running professional websites.

  • Ideal for small, medium, and enterprise businesses seeking a robust web platform.

  • Strong fit for Education, E-commerce, Media, Software, and Marketing organizations.


Pantheon features

Type in the name of the feature or in your own words tell us what you need
Supported

Pantheon offers a Web Application Firewall (WAF) through its Advanced Global CDN and supports integration with external firewalls.

Supported

Pantheon fully supports WordPress websites, including migrations and management tools.

Supported

Pantheon supports automated deployments to development, staging, and production environments.

Supported

Pantheon supports scaling through horizontal scaling and managed resource provisioning.

Supported

Pantheon fully supports Git and integrates with other version control systems.

Supported

Pantheon fully supports Drupal websites using Composer packages.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather negative
-0.67

Customer Service

Neutral
+0.11

Ease of Use

Rather positive
+0.65

Reliability and Performance

Rather positive
+0.33

Ease of Implementation

Strongly positive
+0.8

Scalability

Rather positive
+0.5

Pantheon reviews

We've summarised 726 Pantheon reviews (Pantheon GetApp reviews, Pantheon Software Advice reviews, Pantheon TrustPilot reviews, Pantheon Capterra reviews and Pantheon G2 reviews) and summarised the main points below.

Pros of Pantheon
  • Seamless Dev-Test-Live workflow simplifies deployments and updates.
  • Fast and reliable hosting with robust security features.
  • Excellent customer support, responsive and knowledgeable.
  • Multidev environments enable efficient team collaboration and feature testing.
  • Useful developer tools like Terminus and Lando integration.
Cons of Pantheon
  • High costs for smaller sites and occasional performance lags.
  • Difficult learning curve for new users, especially with Terminus and Multidev.
  • Limited server-side access and control, restricts custom configurations.
  • Occasional issues with plugin compatibility and platform limitations.
  • Billing and pricing structure can be confusing and inflexible.

Pantheon pricing

The commentary is based on 92 reviews from Pantheon Capterra reviews, Pantheon G2 reviews and Pantheon TrustPilot reviews.

Pantheon's pricing is considered high by many reviewers, especially for smaller sites or businesses with low traffic. While some consider the price justified for the features and performance, others find the tiered structure and recent price increases unreasonable, impacting affordability. The lack of pricing transparency and difficulty in downgrading plans are also common complaints.

Users sentiment

Rather negative
-0.67

See the Pantheon pricing page.

  • Pantheon has a free plan.

  • Pantheon has a free trial.

Silver

Free

Includes personal workspace, integrated version control, deployment pipeline, and chat support.

Gold

$6,000

Includes professional workspace, on-demand environments, automated updates & visual testing, and 24/7 support.

Platinum & Diamond

Custom

Includes decoupled architectures, advanced global CDN (available as add-on), daily updates, and priority support.

Basic

$500

Includes 25k monthly visitors, custom domains, and 20GB SSD storage.

Performance

$1,925

Includes 25k-300k monthly visitors, overage protection (on annual plans), and 30GB-200GB SSD storage.

Elite

Custom

Includes up to 20 million monthly visitors, 99.95% uptime SLA, and 200GB+ SSD storage.


Pantheon alternatives

  • Logo of WP Engine
    WP Engine
    More focused on WordPress. Better for Finance, Banking & Insurance, Consumer Goods, Manufacturing, Real Estate & Construction, Hospitality & Tourism, Media & Entertainment, Non-profit & Government. Growing slower.
    Read more
  • Logo of Kloudbean
    Kloudbean
    Better for growing businesses needing flexible cloud hosting. Lets you choose your preferred cloud provider and easily deploy various frameworks. Pantheon alternative, competitor.
    Read more
  • Logo of Platform.sh
    Platform.sh
    Supports more languages and frameworks beyond just Drupal and WordPress. Geared towards developers seeking greater flexibility and control, and has more momentum. However, users mention difficulty canceling subscriptions and per-developer pricing as drawbacks. A Pantheon competitor and alternative.
    Read more
  • Logo of Netlify
    Netlify
    Better for dynamic websites and growing faster.
    Read more
  • Logo of Google Workspace
    Google Workspace
    Better for general productivity and collaboration across various document types. A more user-friendly option for those already familiar with Google products. More cost-effective for smaller websites.
    Read more
  • Logo of Wix
    Wix
    Better for users seeking an easy-to-use website builder with drag-and-drop functionality. More focused on providing an all-in-one platform with e-commerce, scheduling, and marketing tools. A Wix alternative for those who need advanced developer tools and workflow automation.
    Read more

Pantheon FAQ

  • What is Pantheon and what does Pantheon do?

    Pantheon is a website operations platform specializing in website hosting, development workflows, security, and performance optimization for Drupal and WordPress sites. It empowers teams to collaborate on web development, streamline deployments, and ensure website stability and security. It offers features such as multidev environments and automated deployments.

  • How does Pantheon integrate with other tools?

    Pantheon integrates with various tools and services, including Git for version control, and popular developer tools like Terminus and Lando. It also supports integrations with external firewalls for enhanced security. Their platform is built for seamless integration with Drupal and WordPress.

  • What the main competitors of Pantheon?

    Pantheon competes with Platform.sh, Netlify, and Amazee.io in the web hosting and development space. These platforms offer similar features for building, deploying, and managing websites, often with a focus on developer tools and workflow automation. WordPress.com is another alternative, particularly for simpler WordPress sites.

  • Is Pantheon legit?

    Pantheon is a legitimate website operations platform specializing in Drupal and WordPress sites. It offers robust features like automated deployments and a WAF, ensuring website security. However, some users find it pricey and complex for smaller sites.

  • How much does Pantheon cost?

    Pantheon pricing is based on Workspace and Site plans. Workspace plans range from free to $6,000/month, while Site plans start at $500/month. Platinum, Diamond, and Elite plans have custom pricing. Add-ons like Advanced Global CDN are also available. A free trial is offered.

  • Is Pantheon customer service good?

    Pantheon's customer service receives mixed reviews. While many users praise the responsive and knowledgeable support team, others have experienced slow response times and unhelpful support, especially with complex technical issues.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.