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Paessler PRTG description
Paessler PRTG is an all-in-one software that lets you keep an eye on your entire company network. It tracks the performance of your servers, websites, applications, and more. This helps you find and fix IT problems before they impact your business. PRTG is used by companies of all sizes and is suitable for different types of technology setups. It offers a user-friendly interface, automated alerts, and insightful reports to simplify network management. You can try PRTG for free with limited features.
Who is Paessler PRTG best for
Paessler PRTG is a comprehensive network monitoring tool suitable for businesses of all sizes. It offers real-time monitoring, alerting, and reporting for servers, websites, applications, and bandwidth. Users appreciate its ease of use and comprehensive features, while some find the sensor-based licensing costly. A free version is available.
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Best for small to large businesses.
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Ideal for IT, Media, Education, and Manufacturing.
Paessler PRTG features
| Supported Custom dashboards are supported via the Maps feature, allowing custom metrics and visualizations. |
| Supported PRTG offers real-time monitoring of application and server performance. |
| Supported PRTG Network Monitor offers customizable and scheduled reports in various formats. |
| Supported PRTG supports bandwidth monitoring using various protocols like SNMP and xFlow. |
| Supported PRTG monitors application performance, including response time and throughput. Error rate monitoring can be achieved through custom sensors. |
| Supported PRTG sends alerts about network issues via various channels like email and SMS. |
| Supported PRTG monitors network performance metrics, including latency, packet loss, and jitter. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Ease of Use
Reliability and Performance
Ease of Implementation
Paessler PRTG reviews
We've summarised 149 Paessler PRTG reviews (Paessler PRTG TrustPilot reviews and Paessler PRTG G2 reviews) and summarised the main points below.
- Easy to install, configure, and use.
- Comprehensive monitoring capabilities for various devices and services.
- Real-time alerts and notifications via email, SMS, and mobile app.
- Flexible and customizable sensors, including custom scripts.
- Free version available for up to 100 sensors.
- Limited customization options for dashboards and reports.
- Sensor-based licensing can be expensive.
- Windows-only installation can be limiting.
- Occasional slowness and crashes reported.
- Initial auto-discovery can be overwhelming.
Paessler PRTG pricing
The commentary is based on 17 reviews from Paessler PRTG G2 reviews and Paessler PRTG TrustPilot reviews.
PRTG offers flexible pricing based on sensor counts, not devices, which many users find reasonable and affordable. However, some find licensing costs expensive, especially for larger networks or exceeding the free tier. The free version with 100 sensors is praised as generous and full-featured.
Users sentiment
See the Paessler PRTG pricing page.
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Paessler PRTG has a free trial.
PRTG 500
Monitor up to 500 aspects of your devices in your network, which usually means about 50 devices
PRTG 1000
Monitor up to 1,000 aspects of your devices in your network, which usually means about 100 devices
PRTG 2500
Monitor up to 2,500 aspects of your devices in your network, which usually means about 250 devices
PRTG 5000
Monitor up to 5,000 aspects of your devices in your network, which usually means about 500 devices
PRTG 10000
Monitor up to 10,000 aspects of your devices in your network, which usually means about 1,000 devices
Paessler PRTG alternatives
LinkEyeMore focused on internet connection monitoring and SLA tracking. Caters to medium to large enterprises, especially those with SD-WAN setups. Has more momentum based on employee growth.Read more
LogicMonitorBetter fit for larger organizations, especially in industries like healthcare, finance, retail, and government. Has stronger momentum in terms of growth. More cloud-native with broader integrations.Read more
DomotzBetter suited for smaller businesses and individual users. Has simpler network monitoring features and a pay-per-device pricing model. Growing significantly faster than Paessler PRTG. A strong PRTG competitor for budget-conscious users.Read more
Progress WhatsUp GoldBetter fit for finance and healthcare industries. Has a larger community and is growing faster. More user-friendly, but has some scalability issues and negative pricing sentiment. Users report occasional bugs and AD sync problems. A PRTG alternative and competitor.Read more
PulseticMore focused on website monitoring and uptime. Better for Marketing & Advertising, and Finance, Banking & Insurance. Offers a free plan and is rated higher by users.Read more
Jira Service ManagementBetter for IT service management and help desk operations. More suitable for organizations already using Jira. Rated higher by users. Negative pricing sentiment.Read more
Paessler PRTG FAQ
What is Paessler PRTG and what does Paessler PRTG do?
Paessler PRTG is a comprehensive network monitoring software that tracks the performance of servers, websites, applications, and other devices. It offers real-time monitoring, alerting, and reporting features to help businesses identify and resolve IT issues proactively. A free version is available with limited functionality.
How does Paessler PRTG integrate with other tools?
Paessler PRTG integrates with other tools through its API, allowing for data exchange and interaction with various platforms. It supports scripting languages and offers pre-built integrations with popular applications, enhancing its monitoring and reporting capabilities.
What the main competitors of Paessler PRTG?
Top alternatives to Paessler PRTG include LogicMonitor, Datadog, Progress WhatsUp Gold, and Observium. These competitors offer similar network monitoring and management capabilities, catering to various business sizes and IT infrastructure needs. Some alternatives focus on cloud-based monitoring, while others offer broader IT management tools.
Is Paessler PRTG legit?
Yes, Paessler PRTG is safe and legitimate software used by many organizations for network monitoring. It offers comprehensive monitoring, alerting, and reporting features, suitable for various devices and services. A free version is available for up to 100 sensors.
How much does Paessler PRTG cost?
Paessler PRTG pricing starts at $2,149/year for 500 sensors and goes up to $17,899/year for 10,000 sensors. A free trial is available, making it easy to determine if PRTG is worth the cost for your network monitoring needs.
Is Paessler PRTG customer service good?
PRTG customer service receives mixed reviews. Some users praise the excellent support and readily available online resources. Others express frustration with unhelpful responses and a lack of effective solutions. Consider these varying experiences when evaluating PRTG's customer service.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.