Logo of Progress WhatsUp Gold

Progress WhatsUp Gold

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Company health

Employee growth
5% increase in the last year
Web traffic
20% decrease in the last quarter
Financing
November 2023 - $400M

Ratings

G2
4.5/5
(309)
Glassdoor
3.9/5
(817)

Progress WhatsUp Gold description

Progress WhatsUp Gold is a software tool that helps you keep an eye on your company's network. It shows you what's connected to your network, like computers and servers, and tells you if something is running slow or offline. You can see everything on a map and get alerts if there's a problem. It can also help manage traffic flow and track who is using the bandwidth. WhatsUp Gold is designed for small, medium, and large businesses. It aims to provide a complete picture of your IT infrastructure and make troubleshooting easier.


Who is Progress WhatsUp Gold best for

WhatsUp Gold simplifies network monitoring, offering real-time insights and alerts. Users praise its ease of use and comprehensive device monitoring. However, some report occasional bugs and integration limitations. Best for IT pros seeking a straightforward solution with strong customer support.

  • Ideal for small to large businesses needing streamlined network monitoring.

  • Strong fit for Finance, Banking, Insurance, and IT.


Progress WhatsUp Gold features

Type in the name of the feature or in your own words tell us what you need
Supported

WhatsUp Gold offers real-time application and server performance monitoring.

Supported

WhatsUp Gold sends alerts about network issues via email and other methods.

Supported

WhatsUp Gold monitors cloud apps via AWS and Azure APIs.

Supported

WhatsUp Gold automatically discovers and maps network topology.

Supported

WhatsUp Gold supports backing up network device configurations from a central location.

Supported

WhatsUp Gold supports collecting, storing, and analyzing log data.

Supported

WhatsUp Gold supports traffic monitoring, analysis, and threat detection.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather negative
-0.65

Customer Service

Rather positive
+0.67

Ease of Use

Strongly positive
+0.86

Reliability and Performance

Strongly positive
+0.76

Ease of Implementation

Rather positive
+0.61

Scalability

Neutral
-0.11

Progress WhatsUp Gold reviews

We've summarised 309 Progress WhatsUp Gold reviews (Progress WhatsUp Gold G2 reviews) and summarised the main points below.

Pros of Progress WhatsUp Gold
  • Straightforward setup and good value
  • Easy to use alerting and logs
  • Helpful and attentive customer support
  • Comprehensive device monitoring
  • Easy to install and use
Cons of Progress WhatsUp Gold
  • Occasional bugs and confusing features
  • AD sync issues lead to false alerts
  • Reporting features are not intuitive
  • Limited integrations with other ITSM products
  • Issues with Active Directory monitoring

Progress WhatsUp Gold pricing

The commentary is based on 46 reviews from Progress WhatsUp Gold G2 reviews.

WhatsUp Gold is praised for its comprehensive network monitoring capabilities and user-friendly interface. While the pricing can be considered high, especially for smaller businesses, many reviewers find it good value due to its rich feature set and the avoidance of extra module costs. Flexible licensing options are also appreciated.

Users sentiment

Rather negative
-0.65

See the Progress WhatsUp Gold pricing page.


Progress WhatsUp Gold alternatives

  • Logo of Auvik
    progress-whatsup-gold vs Auvik
    Better suited for Managed Service Providers. Has a more user-friendly interface but higher customer dissatisfaction with pricing. More focused on automated network discovery and topology visualization. Shows less momentum compared to the Progress WhatsUp Gold alternative.
    Read more
  • Logo of Spiceworks Inventory Online
    Spiceworks Inventory Online
    Spiceworks Inventory Online is cloud-based and has less momentum. It's a WhatsUp Gold alternative best for mid-to-large sized companies.
    Read more
  • Logo of Microsoft Defender for Cloud
    Microsoft Defender for Cloud
    More cloud security focused. Broader security focus across multiple cloud platforms. A WhatsUp Gold alternative for cloud security posture management.
    Read more
  • Logo of Druva Data Resiliency Cloud
    Druva Data Resiliency Cloud
    More cloud-native and data-centric, focusing on backup, disaster recovery, and ransomware protection. Better for retail, manufacturing, education, and real estate. Higher rated by users, but more expensive.
    Read more
  • Logo of Wiz
    Wiz
    Better for cloud security posture management, particularly in larger enterprises. Has significantly more momentum currently. Higher ratings among users.
    Read more
  • Logo of Zabbix
    Zabbix
    A better fit for organizations needing open-source flexibility. It has significantly more momentum in terms of popularity and employee growth. A WhatsUp Gold competitor and alternative, it offers similar core monitoring features.
    Read more

Progress WhatsUp Gold FAQ

  • What is Progress WhatsUp Gold and what does Progress WhatsUp Gold do?

    Progress WhatsUp Gold is network monitoring software that provides real-time visibility into IT infrastructure. It offers topology mapping, alerting, and log management capabilities to help businesses ensure network performance and stability. WhatsUp Gold is suitable for organizations of all sizes.

  • How does Progress WhatsUp Gold integrate with other tools?

    Progress WhatsUp Gold integrates with other tools via REST APIs and webhooks. However, users have reported limited integrations with other ITSM products as a notable drawback. It supports cloud environments like AWS and Azure through their respective APIs.

  • What the main competitors of Progress WhatsUp Gold?

    Top alternatives to Progress WhatsUp Gold include Datadog, Dynatrace, and Microsoft Defender for Cloud. Other competitors offering similar network monitoring and management capabilities are Spiceworks Inventory Online and WatchGuard Network Security. Wiz is also a competitor but focuses more on cloud security.

  • Is Progress WhatsUp Gold legit?

    Yes, Progress WhatsUp Gold is a legitimate network monitoring software. It's known for its easy setup and helpful customer support. However, some users have reported occasional bugs and issues with certain features like AD sync and reporting.

  • How much does Progress WhatsUp Gold cost?

    I couldn't find pricing details for Progress WhatsUp Gold. Contact Progress directly for a quote to determine if the product's features and capabilities align with your budget and needs.

  • Is Progress WhatsUp Gold customer service good?

    Progress WhatsUp Gold's customer service receives positive feedback. Users highlight helpful and attentive support staff who are readily available to resolve technical issues and provide guidance during implementation. However, some users have reported slow response times.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.