Progress WhatsUp Gold vs Auvik

by Gralio Feb 08, 2025

WhatsUp Gold and Auvik are both network monitoring tools catering to different needs. WhatsUp Gold excels in its comprehensive monitoring capabilities and offers deployment flexibility, appealing to businesses prioritizing control and detailed network insights. Auvik stands out with its cloud-native approach, user-friendly interface, and streamlined setup, making it ideal for businesses seeking a simple and accessible network management solution.

At Gralio.ai we help to simplify your decision-making process by offering detailed, side-by-side software comparisons like this one, to help you confidently choose the tool that aligns with your business goals.

This comparison was created by analysing 698 reviews and 60 websites, saving 4 hours, 22 minutes of reading.

About

Progress WhatsUp Gold is a software tool that helps you keep an eye on your company's network. It shows you what's connected to your network, like computers and servers, and tells you if something is running slow or offline. You can see everything on a map and get alerts if there's a problem. It can also help manage traffic flow and track who is using the bandwidth. WhatsUp Gold is designed for small, medium, and large businesses. It aims to provide a complete picture of your IT infrastructure and make troubleshooting easier.
Auvik is a cloud-based software that helps businesses manage their computer networks. It automatically discovers and maps all devices connected to the network, providing a real-time visual representation. Auvik simplifies network management tasks like troubleshooting, performance monitoring, and configuration backups. Its user-friendly interface, automated features, and remote access capabilities make it suitable for IT departments of all sizes, helping them save time and improve network reliability.

Summary

Main difference
WhatsUp Gold offers a more traditional on-premise or self-hosted deployment option alongside its cloud offering, providing greater control over data and infrastructure. Auvik is exclusively cloud-based, emphasizing ease of deployment and maintenance with automatic updates and backups.

Relative strengths of Progress WhatsUp Gold (compared to Auvik)

  • Stronger on-premise and self-hosting capabilities for enhanced data control.

  • More established product with broader device compatibility and deeper integrations.

  • Focus on comprehensive network monitoring including traffic analysis and bandwidth management.

Relative weaknesses of Progress WhatsUp Gold (compared to Auvik)

  • Less user-friendly interface and potentially steeper learning curve.

  • Cloud offering may not be as feature-rich as the on-premise version.

  • Can be more expensive, particularly for smaller businesses with basic monitoring needs.

Who should use Progress WhatsUp Gold VS. Auvik

WhatsUp Gold is a network monitoring tool ideal for IT professionals in small to large businesses. It provides a clear picture of network health, alerting you to issues and helping manage traffic flow. Users praise its easy setup and helpful support, while some note occasional bugs and reporting limitations.

Auvik simplifies network management with automated discovery, real-time monitoring, and intuitive visualization. Users praise its user-friendly interface and seamless integrations, while some note initial setup complexity. Perfect for IT departments needing a clear picture of their network and proactive issue resolution.

  • Ideal for small to large businesses needing streamlined network monitoring.

  • Strong fit for Finance, Banking, Insurance, and IT.

  • Best for small to medium-sized businesses seeking streamlined network management.

  • Ideal for IT and telecommunications companies needing robust network monitoring and management.

Progress WhatsUp Gold and Auvik features

Supported
Partially supported
Not supported
Type in the name of the feature or in your own words tell us what you need
  • Application Performance Monitoring
    Supported

    WhatsUp Gold supports application performance monitoring, including WMI and SNMP protocols.

    Not supported

    Auvik does not directly support application performance monitoring.

  • Network device monitoring
    Supported

    WhatsUp Gold monitors network devices like routers, switches, and firewalls in real time.

    Supported

    Auvik provides real-time monitoring of network devices, including routers, switches, and firewalls.

  • Reporting
    Supported

    WhatsUp Gold supports generating reports on network performance.

    Supported

    Auvik supports generating reports on network performance, including customizable and automated options.

  • Alerting
    Supported

    WhatsUp Gold sends alerts about network issues via email and other methods.

    Supported

    Auvik provides customizable alerts for network issues in real time.

  • Real-time monitoring
    Supported

    WhatsUp Gold offers real-time application and server performance monitoring.

    Not supported

    Auvik does not directly support real-time application and server performance monitoring.

  • Client management
    Supported

    WhatsUp Gold monitors and manages clients, bandwidth, and rogue devices on wireless networks.

    Not supported

    Auvik primarily focuses on network infrastructure and device management, not client management.

Qualities

  • Value and Pricing Transparency
    -0.65
    Rather negative sentiment
    -0.29
    Neutral sentiment
  • Customer Service
    +0.67
    Rather positive sentiment
    +0.75
    Strongly positive sentiment
  • Ease of Use
    +0.86
    Strongly positive sentiment
    +0.66
    Rather positive sentiment
  • Reliability and Performance
    +0.76
    Strongly positive sentiment
    +0.58
    Rather positive sentiment
  • Ease of Implementation
    +0.61
    Rather positive sentiment
    +0.16
    Neutral sentiment
  • Scalability
    -0.11
    Neutral sentiment
    +0.56
    Rather positive sentiment
Progress WhatsUp Gold and Auvik Pricing
No data

User sentiment

Rather negative
-0.65

See full Pricing page

Auvik provides IT infrastructure management solutions and offers custom pricing upon request.

User sentiment

Neutral
-0.29

See full Pricing page

Progress WhatsUp Gold and Auvik review insights

698 reviews analysed from and

Users love

  • Straightforward setup and good value
  • Easy to use alerting and logs
  • Helpful and attentive customer support
  • Comprehensive device monitoring
  • Easy to install and use
  • User-friendly interface that allows to get a general idea of the structure of the network.
  • Seamlessly integrates with other applications including ticketing platforms and monitoring tools.
  • Provides real time monitoring and problems solving tools.
  • The email based alerts make integrating it with our ticketing system a breeze.

Users dislike

  • Occasional bugs and confusing features
  • AD sync issues lead to false alerts
  • Reporting features are not intuitive
  • Limited integrations with other ITSM products
  • Issues with Active Directory monitoring
  • Initial data and warning overload posed management challenges.
  • Setup and configuration is cumbersome and requires a lot of skill to master.
  • Frequent disconnects/confusion with devices, may be configuration error, but I often get false positives for some devices being offline, when they are online.
  • Site goes under maintenance pretty frequently and creates a lot of false positive alerts.

Progress WhatsUp Gold and Auvik Ratings

  • G2
    4.5/5
    (309)
  • Glassdoor
    3.9/5
    (817)
  • G2
    4.5/5
    (316)
  • Capterra
    4.6/5
    (73)
  • Glassdoor
    4.1/5
    (111)

Company health

Employee growth

5% increase in the last year
2% increase in the last year

Web traffic

20% decrease in the last quarter
7% increase in the last quarter

Financing

November 2023 - $400M
April 2021 - $283M

How do WhatsUp Gold's AD integration issues compare with Auvik's device disconnect issues?

WhatsUp Gold users report issues with Active Directory (AD) synchronization leading to false alerts, while Auvik users experience frequent device disconnects and confusion with device status, also resulting in false positives for devices appearing offline. Both products therefore suffer from inaccuracies in their monitoring, leading to alert fatigue and potentially missed critical issues.

Which product offers more intuitive reporting for network performance analysis?

WhatsUp Gold users specifically report that the reporting features are not intuitive. While Auvik promotes customizable reporting, there is no direct user feedback available regarding its intuitiveness. Therefore, neither product demonstrably offers more intuitive reporting based on the provided information.

What are the advantages of Progress WhatsUp Gold?

Progress WhatsUp Gold offers a straightforward setup and generally good value. Users praise its easy-to-use alerting and logging features, along with helpful customer support. It provides comprehensive device monitoring capabilities and is praised for ease of installation and use. It also offers application performance monitoring including support for WMI and SNMP protocols.

What are the disadvantages of Progress WhatsUp Gold?

Progress WhatsUp Gold users have reported occasional bugs and confusing features, particularly with Active Directory monitoring. The AD sync issues can lead to false alerts, creating unnecessary work for IT staff. Additionally, users find the reporting features less intuitive than desired and note limited integration options with other ITSM products.

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Page co-authored by
MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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