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Opiniion description
Opiniion is software designed for property managers to improve resident satisfaction. It helps gather feedback throughout a resident's entire stay, from touring to moving out. This feedback helps property managers understand what residents think and improve their experiences. Opiniion automates the process of collecting, analyzing, and acting on resident feedback, saving property managers time and effort. It also helps improve online reputation by generating authentic reviews and boosting online ratings.
Who is Opiniion best for
Opiniion is a resident feedback platform for property managers seeking to enhance resident satisfaction and online reputation. It automates feedback collection, analysis, and review generation. Opiniion centralizes communication, offers customizable surveys, and provides real-time reports. This helps property managers understand resident needs and improve their experience.
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Best for medium to large property management companies (100+ employees).
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Ideal for the real estate and property management industries.
Opiniion features
| Supported Opiniion allows residents to submit private feedback via email and SMS at key interaction points, automating feedback collection and analysis. |
| Supported Opiniion automates the process of sending review requests to residents via email and SMS, simplifying review collection and boosting online reputation. |
| Supported Opiniion centralizes all feedback channels into a single platform, streamlining communication and improving response management. |
| Supported Opiniion provides flexible survey options, including standard and customizable templates, allowing for targeted feedback collection. |
| Supported Opiniion offers real-time reports and analytics, providing insights into resident satisfaction and areas for improvement to enhance decision-making. |
| Supported Opiniion supports multi-channel communication via email, SMS, and in-app messaging, ensuring effective resident communication. |
Opiniion pricing
The commentary is based on 1 reviews from Opiniion G2 reviews.
Opiniion's pricing is considered exorbitant, with users citing an annual cost of $5,000 for a product that reportedly doesn't work. Several reviewers felt misled by the initial promises, describing the pricing as unjustified given the lack of functionality and support.
See the Opiniion pricing page.
Opiniion alternatives
TenantCloudBetter for users seeking free options or managing smaller portfolios. Has broader industry applicability but less focus on reputation management. Growing faster than Opiniion. Lower average user ratings.Read more
GuestTouchBetter fit for hotels and the hospitality industry. Geared towards smaller businesses. Has slower momentum.Read more
ManageGoBetter for smaller businesses. Has a more user-friendly interface and good customer service. ManageGo is growing faster. Lacks robust review generation and reputation management features.Read more
Customer AllianceBetter for hospitality businesses. Caters to a wider range of business sizes. Opiniion is growing faster.Read more
eTrustedBetter for mid-size and enterprise businesses across various industries, not just property management. Focuses on broader customer feedback and business processes, rather than solely resident satisfaction.Read more
ExactEstateBetter for users needing lease management tools. Caters to a wider range of business sizes. Has a simpler, flat-fee pricing model. Is growing faster.Read more
Opiniion FAQ
What is Opiniion and what does Opiniion do?
Opiniion is a reputation management software designed for property managers. It automates resident feedback collection, analysis, and review generation, boosting online ratings and improving resident satisfaction. Opiniion centralizes communication, offers customizable surveys, and provides real-time reports to enhance property management decisions.
How does Opiniion integrate with other tools?
Opiniion integrates with various communication channels, including email and SMS, for seamless feedback collection and review generation. It also offers integrations with popular property management systems to streamline operations. Further integration details are unavailable.
What the main competitors of Opiniion?
Alternatives to Opiniion include TenantCloud, ManageGo, and Customer Alliance. These competitors offer similar features like feedback collection, reputation management, and communication tools. However, Opiniion focuses specifically on resident satisfaction for property managers.
Is Opiniion legit?
Yes, Opiniion is a legitimate software solution for property managers. It helps automate feedback collection, boosts online reviews, and offers valuable insights into resident satisfaction. With a positive growth trajectory and a 4.4-star rating on Glassdoor, Opiniion appears safe and reliable.
How much does Opiniion cost?
Opiniion does not have fixed pricing plans. Instead, it offers customized pricing based on the number of business locations and units, ranging between $0.59 and $0.79 per unit. Contact Opiniion for a personalized quote to determine if its reputation management product pricing is worth it for your needs.
Is Opiniion customer service good?
Opiniion's customer service receives negative feedback. Users report difficulty getting support, describing the company as unresponsive and unhelpful after the contract is signed. Some even label the software a "scam" due to the lack of support and perceived ineffectiveness.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.