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OnTime 360 description
OnTime 360 is a cloud-based courier software designed to streamline delivery operations for businesses of all sizes. It offers a range of features such as route optimization, dispatching, customer web portals, and shipment tracking. OnTime 360 boasts international support, flexible pricing, and offline functionality through its Smart Client Technology. The software also simplifies auditing with comprehensive activity history tracking. Integrations are made possible through its API and SDK, allowing connections with various other platforms.
Who is OnTime 360 best for
OnTime 360 is a cloud-based courier software designed for businesses of all sizes to streamline delivery operations. Users praise its user-friendly interface for dispatching and order placement, flexible pricing and notification systems, and robust cloud-based security. However, some users find the mobile app functionality limited and the pricing setup complex. OnTime 360 helps manage route optimization, dispatching, and shipment tracking, and offers integrations through its API and SDK. It simplifies auditing with comprehensive activity history tracking.
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Ideal for small to large courier businesses needing robust delivery management.
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Best suited for transportation and logistics companies seeking streamlined operations.
OnTime 360 reviews
We've summarised 39 OnTime 360 reviews (OnTime 360 Capterra reviews and OnTime 360 G2 reviews) and summarised the main points below.
- Excellent and responsive customer support, consistently praised for helpfulness and promptness.
- User-friendly interface for dispatching and order placement, contributing to increased efficiency.
- Comprehensive and flexible pricing and notification systems, allowing for extensive customization.
- Robust cloud-based system ensures data security and business continuity, even in case of hardware failures.
- Client web portal empowers customers with self-service order dispatching and tracking capabilities.
- Limited functionality in the mobile app, lacking features like GPS tracking and integrated arrival/departure times.
- Complex and time-consuming pricing setup, especially for driver payments and percentage adjustments.
- Reporting customization is difficult, often requiring external assistance or specialized knowledge of Crystal Reports.
- Invoice search functionality is limited, lacking options to search by invoice number or customer name directly.
- Integration limitations with the API, restricting customization options for features like the ordering portal.
OnTime 360 alternatives
TransVirtualBetter for small to medium sized businesses in the transport and logistics industry. Not suitable for Real Estate & Construction or Automotive, Aerospace & Defence.Read more
Dispatch ScienceBetter for larger businesses needing advanced order management and route optimization. Has a faster growth trajectory. Setup and initial implementation can be complex.Read more
Driv.inBetter for businesses with multiple deliveries, especially in urban areas. Caters to a wider range of industries including Healthcare, Wellness & Pharma, Finance, Banking & Insurance, Consumer Goods, Manufacturing, Real Estate & Construction, Software, IT & Telecommunications, Energy & Utilities, Marketing & Advertising, and Agriculture. Driv.in is growing faster and has better customer service, ease of use, reliability, and implementation. Offers route planning, multi-driver management, real-time driver tracking, route optimization, and reporting & analytics. However, it has limited customization, inaccurate GPS tracking, slow image capture, billing difficulties, and lacks WMS integration. More costly.Read more
Circuit for TeamsBetter for small, medium, and large businesses. Focuses on route planning, driver tracking, and delivery performance.Read more
OnTime 360 FAQ
What is OnTime 360 and what does OnTime 360 do?
OnTime 360 is a cloud-based courier software that streamlines delivery operations. It offers route optimization, dispatching, customer web portals, and shipment tracking. Known for its responsive customer support and user-friendly interface, it simplifies delivery management with robust features and flexible pricing.
How does OnTime 360 integrate with other tools?
OnTime 360 integrates with other platforms through its API and SDK. However, users have reported limitations with the API, restricting customization options, especially for features like the ordering portal. Despite these limitations, the software aims to provide flexible integration solutions.
What the main competitors of OnTime 360?
OnTime 360's main competitors include DesktopShipper, TransVirtual, Dispatch Science, Driv.in, and Circuit for Teams. These alternatives offer similar features such as route optimization, delivery tracking, and driver management, catering to businesses with varying delivery needs and sizes.
Is OnTime 360 legit?
Yes, OnTime 360 is a legitimate cloud-based courier software. User reviews praise its customer support, user-friendly interface, and flexible pricing. While some users mention limitations with the mobile app and reporting features, OnTime 360 is generally considered a safe and reliable solution.
How much does OnTime 360 cost?
I cannot find pricing details for OnTime 360. Contact the vendor directly to determine if OnTime 360's product pricing and features are a worthwhile investment for your needs.
Is OnTime 360 customer service good?
OnTime 360's customer service receives positive feedback. Users praise the helpful, quick, and responsive support team, highlighting their ability to provide effective assistance and prompt issue resolution. While the software itself may have some learning curves, the readily available customer support contributes to a smoother overall experience.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.