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Onspring description
Onspring is a cloud-based software designed to simplify how mid-sized companies manage governance, risk, and compliance (GRC). It offers pre-built and customizable tools for tasks like risk assessment, policy management, audit trails, and vendor oversight. Onspring stands out with its no-code approach, meaning even non-technical staff can create and manage workflows, reports, and data analysis. This translates to time savings, better visibility across departments, and faster decision-making.
Who is Onspring best for
Onspring is a no-code GRC platform ideal for mid-sized companies in regulated industries like finance, healthcare, and retail. Users praise its ease of use, customizability, and excellent customer support. However, some find the pricing a bit high and the interface could be more modern. It simplifies risk assessment, policy management, and audit trails, helping businesses move away from manual processes and spreadsheets.
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Best fit for mid-sized companies seeking to streamline GRC processes.
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Ideal for regulated industries like finance, healthcare, and retail.
Onspring features
| Supported Onspring offers built-in, customizable workflows to automate audit processes. |
| Supported Risk mitigation plans can be created, implemented, and monitored. |
| Supported Onspring supports assigning and conducting risk assessments. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Ease of Implementation
Onspring reviews
We've summarised 132 Onspring reviews (Onspring Capterra reviews and Onspring G2 reviews) and summarised the main points below.
- Easy to learn and use
- Highly customizable and flexible
- Excellent customer support
- No-code/low-code approach
- Great for automating tasks and processes
- Useful "Notes" feature
- Seamless integration with other systems
- Robust reporting and dashboard capabilities
- Good value for the price
- Strong workflow engine
- Intuitive user interface
- Excellent training resources and materials
- Helpful Onspring Community support
- Dynamic document functionality (despite room for improvement)
- Effective survey functionality for data collection
- Ability to link applications for comprehensive risk analysis
- Difficult to identify where changes can be made
- User license a bit expensive
- Tough to configure at times
- Many steps to achieve desired outcome
- Some UI features seem outdated
- Limited security role assignment
- USA date formats
- Formulas default to text format
- External portal users require a license
- Change reporting could be better
- Interface could be sleeker and offer more customization
- Bugs in recalculating forecasted/delivered savings when adjusting input dates
- Lacks direct integration with other systems (e.g., Ariba)
- Administrator training should be included in the licensing fee
- Formulas can become overly technical
- Limited reference access within apps
- Session timeout function needs improvement
- Survey delegation emails not dynamically updating
- Limited data analysis and display options
- Complex workflows can be challenging to configure
- Manual and intrusive app configuration
- Version history is difficult to use
- Lack of out-of-the-box integrations
- Limited non-user access (although the new portal might address this)
- Cumbersome process for adding multiple values to lists
- Infinite scrolling in the latest update has slowed down navigation
- Inability to define column size in reports
- Survey function lacks flexibility (e.g., creating surveys on the fly from a bank of questions)
- Structuring access rights can be complicated
- Dynamic document functionality needs improvement, particularly when downloading to Word
- UI could be more intuitive and modern
- Limited logic functions for more advanced platforms (e.g., if/then, recursion, loops)
- Inability to allow read-only access without a full license
- Quarterly feature releases result in significant delays for needed features
- Limited functionality for building a public-facing user portal
- Mapping feature requires more customization options based on census tract information
- Occasional issues rendering copy/pasted text from MS Word (although the "clear formatting" button helps)
- Documentation lacks depth for teams new to GRC platforms
- Common text field functionality can have issues (although the "clear formatting" button helps)
- Inability to permanently change column width in dashboards
- Wish there were free versions for non-profits or small religious organizations
Onspring pricing
The commentary is based on 14 reviews from Onspring Capterra reviews and Onspring G2 reviews.
While Onspring is praised for its flexibility and customization options, some reviewers find the licensing costs a bit high, especially for smaller companies or limited use cases. However, many feel the value provided justifies the expense, highlighting its broad applicability across various business functions.
Users sentiment
See the Onspring pricing page.
Onspring alternatives
osapiensMore ESG-focused. Has grown faster in terms of web traffic and employee base. Users praise the intuitive interface, fast implementation, and comprehensive ESG coverage, but note expensive pricing and some needed feature improvements. A strong Onspring competitor for ESG management.Read more
Decision FocusBetter for larger enterprises. Grows faster and has more momentum. More user reviews available. Rated higher by users.Read more
ClickUpBetter for broader project management needs beyond GRC. A strong ClickUp alternative for GRC, especially for mid-sized companies. ClickUp has broader industry appeal. ClickUp is growing faster.Read more
SolarWinds Service DeskBetter for IT service management and asset tracking. A good Onspring competitor for companies focused on IT operations. More cost-effective for IT help desk needs.Read more
GenuityBetter for IT management and cost savings for SMBs. Genuity has positive pricing sentiment and is growing faster. Users love the customer support, affordability, and ease of use.Read more
Onspring FAQ
What is Onspring and what does Onspring do?
Onspring is a cloud-based, no-code platform for mid-sized companies to manage governance, risk, and compliance (GRC). It offers customizable tools for risk assessment, policy management, and audit trails, empowering non-technical staff to automate workflows and improve decision-making.
How does Onspring integrate with other tools?
Onspring offers integrations through its API and webhooks, facilitating connections with other business systems. While it lacks pre-built integrations with specific platforms, the API provides flexibility for custom connections. However, some users note the integration process can be complex.
What the main competitors of Onspring?
Alternatives to Onspring include ClickUp for work management, osapiens for ESG management, Decision Focus for GRC, Genuity for IT management, Rippling for HR and IT, and Zylo for SaaS management. Each offers a unique approach to specific business needs.
Is Onspring legit?
Yes, Onspring is a legitimate cloud-based GRC software solution. User reviews praise its ease of use, customizability, and excellent customer support. With a no-code approach, it simplifies risk assessment, policy management, and audit trails, improving visibility and decision-making.
How much does Onspring cost?
Onspring does not publicly disclose its pricing. Contact their sales team for a customized quote based on your specific business needs and desired product features.
Is Onspring customer service good?
Customers consistently praise Onspring's customer service as excellent and responsive. Support is readily available and helpful, addressing user needs effectively and contributing to a positive overall experience.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.