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Ondato description
Ondato is a cloud-based software platform that helps businesses comply with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations. It offers a suite of tools for identity verification, such as photo and video verification, facial recognition, and document checks. This helps businesses onboard new customers safely, prevent fraud, and meet regulatory requirements. Ondato is suitable for mid-sized and larger companies in industries like finance, telecommunications, and online services. Its focus on automation and user experience aims to make compliance more efficient.
Who is Ondato best for
Ondato offers a streamlined KYC/AML compliance platform with automated identity verification tools. Users praise its ease of use and responsive customer support, while some note limitations with non-Latin characters and unclear verification failure explanations. It's ideal for mid-sized businesses in regulated industries seeking efficient compliance solutions.
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Best for medium-sized businesses, less suitable for enterprises.
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Ideal for finance, telecommunications, online services, and marketing.
Ondato features
| Supported Ondato supports KYC checks, including identity verification and document authentication. |
| Supported Ondato verifies identity documents like ID cards, passports, and driver's licenses. |
| Supported Ondato supports adverse media checks for KYC and AML compliance. |
| Supported Ondato supports KYB checks, including business registration and ownership verification. |
| Supported Ondato offers facial recognition for identity verification as part of their KYC suite. |
| Supported Ondato offers liveness detection to verify real users and prevent fraud. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Ondato reviews
We've summarised 70 Ondato reviews (Ondato Capterra reviews and Ondato G2 reviews) and summarised the main points below.
- Responsive and helpful customer support.
- Easy-to-use interface and smooth user experience.
- Fast and accurate identity verification.
- Flexible and customizable verification options.
- Comprehensive KYC/AML compliance tools.
- Limited support for non-Latin characters in document checks.
- Unclear explanations for verification failures.
- Adding new countries for verification can be expensive.
- Adverse media/sanctions findings lack detail.
Ondato pricing
The commentary is based on 11 reviews from Ondato Capterra reviews and Ondato G2 reviews.
Ondato's pricing is generally considered fair and affordable, especially for startups, with a good price-to-performance ratio. However, some users find the cost of adding new countries or certain services expensive. Despite this, many consider the pricing worthwhile given the features and support.
Users sentiment
Ondato alternatives
StartKycBetter suited for smaller businesses with budget constraints. Offers pay-as-you-go pricing with tiered packages. Fewer features focused on core KYC/AML needs. Lacks the breadth of verification options and advanced features like liveness detection and facial recognition. Limited industry-specific tailoring compared to Ondato's focus on finance, telecommunications, and online services. No data on customer support responsiveness or user experience, unlike Ondato which is praised for these aspects.Read more
JumpCloudBetter for internal IT and access management. More applicable to broader industries like healthcare, manufacturing, and education. Has significantly more momentum.Read more
IT GlueBetter for internal IT documentation and knowledge management. A strong IT Glue alternative for MSPs seeking comprehensive documentation solutions.Read more
Auth0 by OktaBetter for retail and ecommerce. Auth0 by Okta offers single sign-on, multi-factor authentication, and social login. Easier implementation, but more difficult to use with a complex pricing structure and poor customer support.Read more
EncompassBetter for financial institutions, especially banks. More focused on loans and credit risk. Less suitable for other sectors like telecommunications. Has slower momentum.Read more
IBM Security VerifyBetter for identity and access management overall, and has more momentum. Broader industry fit, including government and education. A strong Ondato alternative for enterprise users needing single sign-on, multi-factor authentication, and passwordless login.Read more
Ondato FAQ
What is Ondato and what does Ondato do?
Ondato is a KYC/AML compliance platform offering automated identity verification tools like photo and video verification, facial recognition, and document checks. It helps businesses onboard customers securely, prevent fraud, and meet regulatory requirements, streamlining compliance for smoother operations.
How does Ondato integrate with other tools?
Ondato integrates with various platforms through its API and webhooks, enabling seamless data exchange with CRM, KYC/AML, and other business systems. This allows for automated workflows and real-time data synchronization, enhancing efficiency and compliance processes.
What the main competitors of Ondato?
Alternatives to Ondato include ComplyCube, StartKyc, and IBM Security Verify. These competitors offer similar KYC and AML compliance solutions, often with varying features and pricing structures. JumpCloud and Rippling, while offering identity management, focus more broadly on IT and HR solutions.
Is Ondato legit?
Yes, Ondato is a legitimate KYC/AML compliance platform. User reviews praise its ease of use, responsive customer support, and accurate identity verification. However, some users mention limited support for non-Latin characters and occasional unclear explanations for verification failures. Ondato appears safe and effective for businesses needing robust KYC/AML solutions.
How much does Ondato cost?
Ondato does not publicly disclose its pricing. Contact their sales team for a customized quote based on your specific identity verification needs. Consider factors like the number of verifications and required features when assessing product worth.
Is Ondato customer service good?
Ondato's customer support receives overwhelmingly positive feedback. Users praise the team's responsiveness, helpfulness, and professionalism, highlighting their quick replies and efficient problem-solving. Support is frequently mentioned as a key strength.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.