Logo of nShift

nShift

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Last updated on

Company health

Employee growth
5% decrease in the last year
Web traffic
5% decrease in the last quarter

Ratings

G2
4.0/5
(13)
TrustPilot
1.4/5
(8)
Glassdoor
3.5/5
(9)

nShift description

nShift is a cloud-based shipping software designed to simplify and streamline the delivery process for businesses of all sizes. It offers a wide range of features including delivery management, checkout optimization, post-purchase experience enhancement, and emissions tracking. nShift stands out with its extensive carrier library, offering over 1,000 integrations with shipping providers worldwide. This allows businesses to compare shipping options, automate label creation, track shipments, and manage returns all in one place. nShift integrates seamlessly with popular ecommerce platforms, further simplifying operations.


Who is nShift best for

nShift simplifies shipping and delivery for businesses. Users praise its broad carrier integrations and ease of use for basic tasks but dislike contract terms and support for complex issues. Consider nShift if you prioritize carrier choice and simple shipping management but be prepared for potential contract challenges.

  • Best for medium and large businesses.

  • Ideal for retailers, ecommerce businesses, warehouses, and manufacturers.


nShift features

Type in the name of the feature or in your own words tell us what you need
Supported

nShift allows selecting carriers based on cost, speed, and other criteria.

Supported

nShift streamlines shipping via carrier integrations, label printing, and shipment tracking.

Supported

nShift offers real-time tracking and delivery notifications via email, SMS, and mobile app.

Supported

nShift offers dynamic checkout with real-time delivery options and costs based on location and cart.

Supported

nShift offers detailed carbon footprint insights with its Emissions Tracker, supporting sustainable logistics.

Supported

nShift offers multi-carrier support through its platform and vast carrier library.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Customer Service

Rather positive
+0.4

Ease of Use

Rather positive
+0.33

Reliability and Performance

Neutral
+0

Ease of Implementation

Neutral
+0.2

nShift reviews

We've summarised 21 nShift reviews (nShift TrustPilot reviews and nShift G2 reviews) and summarised the main points below.

Pros of nShift
  • Wide range of carrier integrations.
  • Easy to use for printing labels and basic shipping tasks.
  • Helpful and responsive customer support for minor issues.
  • Flexible and customizable platform for various shipping needs.
  • Good solution for managing multiple carriers in a standardized way.
Cons of nShift
  • Difficult to terminate the contract, leading to unexpected charges.
  • Unclear contract terms and unexpected price increases.
  • Poor customer support responsiveness, especially for complex issues.
  • Ticketing system is slow and inefficient.
  • Downtime during internal changes and releases.

nShift pricing

The commentary is based on 5 reviews from nShift TrustPilot reviews.

Reviews suggest nShift's pricing and contracts are problematic, with reports of unexpected charges, difficulties canceling subscriptions, and hidden fees. Users advise seeking alternative shipping solutions due to negative experiences with nShift's pricing model.

Users sentiment

Strongly negative
-1

See the nShift pricing page.


nShift alternatives

  • Logo of ShipStation
    ShipStation
    Better suited for smaller e-commerce businesses. Has a more user-friendly interface. Provides steeper shipping discounts. nShift is growing faster.
    Read more
  • Logo of ClickPost
    ClickPost
    Better ratings and customer support. Integrates with fewer carriers. More focused on e-commerce. Implementation can be more difficult.
    Read more
  • Logo of ShippingEasy
    ShippingEasy
    Better fit for small to medium eCommerce businesses. Has a free plan. nShift is growing faster.
    Read more
  • Logo of DesktopShipper
    DesktopShipper
    Better ratings and easier to use. Focuses on flexibility and automation for ecommerce and retail businesses. A strong nShift competitor for those seeking positive customer support experiences.
    Read more
  • Logo of ShippyPro
    ShippyPro
    Better suited for a wider range of industries including healthcare, retail, consumer goods, manufacturing, and more. More integrations with sales channels and carriers. Higher rated by users on G2 and Capterra. Priced higher and recent price hikes are a common concern.
    Read more
  • Logo of QuickBooks Online
    QuickBooks Online
    Better for managing finances and accounting tasks. A QuickBooks Online alternative for shipping management. More suitable for small to medium businesses needing accounting solutions.
    Read more

nShift FAQ

  • What is nShift and what does nShift do?

    nShift is a cloud-based shipping software that streamlines delivery processes for businesses. It offers delivery management, checkout optimization, post-purchase experience enhancements, and emissions tracking. With a vast carrier library exceeding 1,000 integrations, nShift simplifies shipping management, from label creation to returns.

  • How does nShift integrate with other tools?

    nShift integrates with over 1,000 shipping providers, offering a wide range of carrier options. It also connects with popular ecommerce platforms, streamlining shipping and order management. This extensive integration network simplifies complex shipping tasks for businesses.

  • What the main competitors of nShift?

    Alternatives to nShift include ShipStation, ShippingEasy, ClickPost, DesktopShipper, Freightview, and ShippyPro. These competitors offer similar features such as multi-carrier integration, label printing, shipment tracking, and order management, catering to diverse business shipping needs.

  • Is nShift legit?

    Yes, nShift is a legitimate shipping software company. They offer various features like delivery management and carrier integrations. However, some users have reported difficulties with contract termination and customer support responsiveness. Consider exploring alternatives if these are critical concerns for your business.

  • How much does nShift cost?

    I cannot find pricing information for nShift. Contact nShift directly to get current product pricing details and determine if nShift is worth it for your needs.

  • Is nShift customer service good?

    nShift's customer service receives mixed reviews. While some users praise the helpful and responsive support team for minor issues, others report slow response times, particularly for complex problems. Several negative reviews cite difficulties with contract termination and unexpected charges.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.