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Envia description
Envia is a shipping software solution that helps businesses streamline their logistics. It offers discounted rates on domestic and international shipping through partnerships with over 100 carriers. Envia provides features like e-commerce integration, bulk shipment processing, automated tracking, and cash on delivery services. It caters to businesses of all sizes, from entrepreneurs to large companies, by simplifying complex shipping processes.
Who is Envia best for
Envia is a shipping software best for small e-commerce businesses seeking competitive rates, especially for international shipping. While some users praise the platform's useful features and helpful customer service, others report negative experiences with lost packages, unresponsive support, and unexpected charges. Consider exploring alternatives if reliability and customer service are top priorities.
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Best for small businesses.
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Not enough data to determine industry fit.
Envia features
| Supported Envia offers real-time shipment tracking and status updates. |
| Supported Envia supports 100+ shipping carriers via its platform and API. |
| Supported Envia streamlines shipping with carrier integrations, label printing, and shipment tracking. |
| Supported Envia integrates with over 40 e-commerce platforms to streamline online sales and order fulfillment. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Envia reviews
We've summarised 22 Envia reviews (Envia TrustPilot reviews and Envia G2 reviews) and summarised the main points below.
- Competitive shipping rates, especially for international shipping.
- Wide network of carrier partnerships.
- Convenient e-commerce integration.
- Helpful and responsive customer service agents (some positive experiences).
- Useful features like bulk shipment processing and automated tracking.
- Packages frequently lost with little to no recourse.
- Extremely poor customer service with unresponsive support.
- Unreasonable and unexplained charges, including overcharges and hidden fees.
- Dishonest practices like forcing users to remove negative reviews.
- System glitches and technical issues on the platform.
Envia pricing
The commentary is based on 14 reviews from Envia G2 reviews and Envia TrustPilot reviews.
While Envia offers seemingly competitive shipping rates, numerous reviews cite hidden fees, overcharges, and unexpected expenses. Many users report lost packages with inadequate refunds or no resolution from customer support, leading to significant financial losses. Caution is advised due to these recurring pricing and refund issues.
Users sentiment
Envia alternatives
DesktopShipperBetter ease of use. Caters to retail and e-commerce. Users report excellent customer support, but note slow search functionality.Read more
ShipStationBetter for established businesses with stable or shrinking teams. Has wider industry applicability. More user-friendly interface and extensive integrations. Offers more consistent performance and fewer technical issues. A ShipStation alternative.Read more
eHubBetter suited for third-party logistics providers. Website traffic is growing faster.Read more
ShippingEasyBetter suited for retail businesses. Has a free plan. Growing faster than Envia. Provides more robust customer support and easier to use, although may lack some carrier options. A good Envia competitor for smaller businesses.Read more
StarshipitBetter for retail and manufacturing. Has more momentum. Provides shipping performance reporting.Read more
FreightviewBetter for freight management, especially LTL and truckload. Caters to transportation and logistics businesses. A Freightview alternative for simpler shipping needs.Read more
Envia FAQ
What is Envia and what does Envia do?
Envia is a shipping software that streamlines logistics for businesses by offering discounted rates from over 100 carriers. It features e-commerce integration, bulk shipment processing, automated tracking, and cash on delivery services. However, user reviews cite concerns about lost packages and poor customer service.
How does Envia integrate with other tools?
Envia integrates with over 40 e-commerce platforms to streamline online sales and order fulfillment. It also offers multi-carrier support, connecting with 100+ shipping carriers through its platform and API for streamlined shipping management.
What the main competitors of Envia?
Envia's main competitors include ShipStation, DesktopShipper, eHub, Starshipit, ShippingEasy, and Freightview. These alternatives offer similar features such as multi-carrier support, e-commerce integrations, and automated shipping tools.
Is Envia legit?
Envia's legitimacy is questionable due to numerous negative reviews citing lost packages, poor customer service, and hidden fees. While some users appreciate the competitive rates and e-commerce integration, the prevalence of negative experiences raises concerns about its reliability and safe usage. Consider exploring alternatives like ShipStation or DesktopShipper.
How much does Envia cost?
Envia's pricing information is not publicly available. Contact Envia directly to obtain product pricing details and determine if Envia is worth the investment for your needs.
Is Envia customer service good?
Envia's customer service receives overwhelmingly negative feedback. Users report unhelpful and unresponsive support agents, difficulty resolving issues like lost packages or incorrect charges, and even pressure to remove negative reviews. While some positive experiences are noted, the prevalent sentiment points towards significant customer service problems.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.