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NewOaks AI

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Last updated on

Company health

Employee growth
91% increase in the last year

Ratings

G2
5.0/5
(23)

NewOaks AI description

NewOaks AI helps businesses automate customer interactions using AI-powered chatbots. It specializes in text message and live chat communication across websites, social media, and mobile apps. The platform offers appointment scheduling, lead capture, and integration with popular CRM and business tools. NewOaks AI is suited for small to medium businesses looking to improve customer service efficiency and streamline communication.


Who is using NewOaks AI?


Who is NewOaks AI best for

We find that NewOaks AI is ideal for small to medium-sized businesses that want to enhance customer service and streamline their communication processes. Users rave about its ease of use, excellent customer support, and effective lead generation. While some mention limited customization, the platform's continuous evolution and multi-platform integration make it a strong contender for businesses ready to embrace AI-powered communication..

  • Perfect for SMBs (1-1000 employees) seeking better customer service and streamlined communication. Scales as you grow.

  • Great for software, IT, and telecom firms aiming to boost customer engagement and lead generation. Integrates smoothly with existing systems.


NewOaks AI features

Supported

Automated Onboarding Guide: The Onboarding AI Assistant guides users from signup to full deployment of Expo XT in Power BI, providing step-by-step instructions for connecting Webex Calling data.

Supported

Intelligent Data Integration Support: The Onboarding AI Assistant helps users troubleshoot Power Query connections and ensures correct database credential setup.

Supported

Power BI Publishing & Customization: The Onboarding AI Assistant walks users through publishing reports to Power BI Service and assists with DAX modeling, custom dashboards, and audience roles.

Supported

Role-Based Access Configuration: The Onboarding AI Assistant explains the Admin, Employee, and Supervisor roles within Power BI and ensures compliance with role-based security settings.

Supported

Troubleshooting & Advanced Queries: The Onboarding AI Assistant detects common Power Query or DAX errors and recommends best practices for Power BI performance optimization.

Supported

Automate candidate screening: The AI Recruiting Agent automates candidate screening with smart sequential interviews.

Supported

Google Sheets sync: The AI Recruiting Agent syncs data with Google Sheets.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Strongly positive
+1

Customer Service

Strongly positive
+1

Ease of Use

Strongly positive
+1

Reliability and Performance

Strongly positive
+1

Ease of Implementation

Strongly positive
+0.88

NewOaks AI reviews

We've summarised 23 NewOaks AI reviews (NewOaks AI G2 reviews) and summarised the main points below.

Pros of NewOaks AI
  • Easy to use and set up.
  • Excellent customer support.
  • Good multi-platform and LLM model integration.
  • Effective lead generation and appointment scheduling.
  • Constantly evolving and adding new features.
Cons of NewOaks AI
  • Limited CSS customization options.
  • Some voice features are not yet available in all countries.
  • UI/UX could be improved and looks outdated.
  • Limited template options.
  • Initial setup and integration can be complex for beginners.

NewOaks AI pricing

The commentary is based on 3 reviews from NewOaks AI G2 reviews.

We find that users consider NewOaks AI a cost-effective solution, praising its affordability and value. They see it as a money-saving alternative to human employees or virtual assistants. Users appreciate the generous features included, making it a "bang for the buck."

Users sentiment

Strongly positive
+1

NewOaks AI alternatives

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  • Logo of Omilia
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    AI-powered customer conversations for effortless, scalable self-service.
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  • Logo of Chatsimple
    Chatsimple
    AI chatbot for sales and support, boosting website conversions.
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    AI agents automate tasks, analyze data, and boost team productivity.
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  • Logo of B2B Rocket
    B2B Rocket
    AI sales agent automates outreach, boosting sales efficiency.
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NewOaks AI FAQ

  • What is NewOaks AI and what does NewOaks AI do?

    NewOaks AI helps businesses automate customer interactions with AI-powered chatbots for text, live chat, and social media. It offers appointment scheduling, lead capture, and CRM integrations, ideal for small to medium businesses seeking improved customer service and streamlined communication.

  • How does NewOaks AI integrate with other tools?

    NewOaks AI integrates with popular CRM and business tools, enabling streamlined workflows. It connects with websites, social media platforms, and mobile apps for multi-platform communication. We find this level of integration helps businesses centralize customer interactions.

  • What the main competitors of NewOaks AI?

    We find that NewOaks AI's main competitors are SmatBot, Hatch, Enterprise Bot, Watermelon, Jetlink Conversational AI Platform, and Chatsimple. These platforms offer similar AI-powered chatbot solutions for businesses seeking to automate customer interactions and streamline communication.

  • Is NewOaks AI legit?

    Yes, NewOaks AI appears to be a legitimate product. It receives positive reviews on G2 and caters specifically to small and medium businesses seeking improved customer service through AI chatbots. We find that the company also demonstrates significant employee growth, which can be a positive indicator.

  • How much does NewOaks AI cost?

    I am sorry, but we don't have pricing information for NewOaks AI at this time. Contact NewOaks AI directly to get current pricing details.

  • Is NewOaks AI customer service good?

    We find that NewOaks AI's customer service is highly regarded. Users consistently praise the helpful and responsive support team, particularly the founder's direct involvement. They appreciate the quick responses and proactive assistance with implementation and troubleshooting.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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