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EBI.AI

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Last updated on

Company health

Employee growth
8% increase in the last year
Web traffic
45% decrease in the last quarter

Ratings

G2
5.0/5
(2)

EBI.AI description

EBI.AI offers AI-powered customer service assistants (chatbots) designed to handle a large volume of customer inquiries automatically. Their software can be up and running quickly, pulling information directly from your existing website and documents. This allows businesses to offer 24/7 customer support, potentially saving money on staffing costs and improving customer satisfaction. EBI.AI emphasizes its user-friendly interface, data security, and integrations with other business applications.


Who is EBI.AI best for

EBI.AI offers AI-powered chatbots designed to automate customer service and boost customer satisfaction. This solution is ideal for businesses of all sizes seeking 24/7 automated support and streamlined customer interactions. EBI.AI emphasizes a user-friendly interface, data security, and seamless integrations.

  • Excellent fit for small to medium businesses (1-1000 employees), good fit for large enterprises.

  • Suitable for businesses across all industries looking to automate customer service.


EBI.AI features

Type the name of the feature or, in your own words, tell us what you need
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EBI.AI offers automated chatbots for customer interactions, lead generation, and support.

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EBI.AI enables building AI chatbots without coding and integrates with websites.

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EBI.AI offers customizable AI chatbots that automate conversations and provide instant responses.

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EBI.AI offers AI-powered chatbots designed for customer support, providing 24/7 automated assistance.

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EBI.AI offers 24/7 automated chat support with AI agents.

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EBI.AI offers AI-powered virtual assistants for automated customer service.


EBI.AI pricing

See the EBI.AI pricing page.

  • EBI.AI has a free trial.

Standard
Free

All features included. Pay only for usage. Connect to favorite apps and tools. Easy training with automated suggestions. Use web content or company documents for training. Edit responses to maintain consistent messaging. Unlimited seats for free live chat. Supports 130+ languages. Enterprise-grade security. Add multiple AI assistants to a single account. No coding or engineering skills required.


EBI.AI alternatives

  • Logo of Engagelab
    Engagelab
    Better for larger businesses needing targeted messaging. Has significantly more momentum but lacks chatbot functionality. EBI.AI alternative focused on customer engagement through various channels.
    Read more
  • Logo of livestep.ai
    livestep.ai
    Better for knowledge management and recruiting. Has video applications. Is growing faster. A paid plan is available. EBI.AI alternative, livestep.ai competitor.
    Read more
  • Logo of alltius
    alltius
    Better for larger enterprises. Has search functionality and AI-powered insights and analytics. Is growing faster than EBI.AI.
    Read more
  • Logo of siteGPT
    siteGPT
    Has broader multilingual support and integrates with Intercom and Zendesk. siteGPT is growing faster than EBI.AI. It also offers a free trial.
    Read more
  • Logo of timetoreply - Success
    timetoreply - Success
    Better for analyzing email response times and improving customer service team efficiency. Focuses on email analytics for Outlook and Gmail users.
    Read more
  • Logo of SwiftSales
    SwiftSales
    More focused on conversational marketing and integrates with social media platforms for a seamless customer experience. A good EBI.AI competitor for enhancing online business communications.
    Read more

EBI.AI FAQ

  • What is EBI.AI and what does EBI.AI do?

    EBI.AI provides AI-powered chatbots for automated customer service, available 24/7. These bots integrate with existing systems, pulling information from websites and documents to handle customer inquiries, generate leads, and offer support. EBI.AI focuses on user-friendly setup, robust security, and business application integrations.

  • How does EBI.AI integrate with other tools?

    EBI.AI integrates with existing websites and business applications. While specific integrations aren't listed, their Pro plan offers "bespoke integration" suggesting customized solutions are available. This flexibility allows businesses to connect EBI.AI with their current tools.

  • What the main competitors of EBI.AI?

    EBI.AI's main competitors include Engagelab, Livestep.ai, Alltius, and SiteGPT. These platforms offer similar AI-powered chatbot solutions for customer service and support automation. While each has its own strengths, they all aim to improve customer experience and streamline business operations.

  • Is EBI.AI legit?

    Yes, EBI.AI is a legitimate company offering AI-powered chatbot solutions. They offer a 30-day free trial and transparent pricing for their standard plan, increasing their trustworthiness. EBI.AI is safe and focuses on user-friendly design, data security, and integrations.

  • How much does EBI.AI cost?

    EBI.AI's Standard plan, with comprehensive features, is usage-based, incurring costs only for actual AI assistant requests. Their Pro plan adds bespoke integrations and advanced security, but its product pricing is not publicly listed. Contact EBI.AI for a custom quote. A free trial is available.

  • Is EBI.AI customer service good?

    EBI.AI's customer service is highly praised in reviews. Users highlight its ease of use, comprehensive guides, and quick response to concerns. They appreciate the helpfulness and efficiency in addressing their needs.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.