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NationBuilder

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Company health

Employee growth
3% decrease in the last year
Web traffic
3% decrease in the last quarter
Financing
August 2018 - $25M

Ratings

G2
4.1/5
(105)
Glassdoor
3.4/5
(75)

NationBuilder description

NationBuilder is a software platform designed to help organizations grow and mobilize their communities. It offers tools for managing contacts, fundraising, running campaigns, building websites, and sending emails and text messages. NationBuilder is used by non-profits, political campaigns, and advocacy groups of all sizes around the world. It aims to provide a central hub for managing all aspects of community engagement.


Who is NationBuilder best for

We find that NationBuilder is a solid choice for organizations seeking a unified platform to manage community engagement. Users particularly appreciate the integrated payment system and powerful database management. Keep in mind that some users find the website builder restrictive and the learning curve steep, especially for advanced features.

  • Perfect for orgs with 1-1000 employees seeking all-in-one community and campaign management.

  • Great for orgs in the non-profit or professional services sectors, seeking versatile community engagement.


NationBuilder features

Supported

ActionButton: ActionButton is a feature that helps engage your audience in new and innovative ways.

Supported

Dynamic People Database: NationBuilder provides a dynamic people database to manage your community.

Supported

Payment processing and fundraising: NationBuilder provides payment processing and fundraising platform to manage donations from your most loyal supporters.

Supported

Email and text outreach: NationBuilder allows for Email and text outreach

Supported

Versatile Website Builder: NationBuilder's website builder helps you create versatile websites to drive your community towards action.

Supported

Readymade Templates: NationBuilder offers readymade templates for petitions, events, donations, and more.

Supported

Personalized Emails: NationBuilder helps you send personalized emails that reach the right audience at the right time.

Supported

Seamless Social Sharing: NationBuilder allows seamless social sharing to equip supporters to easily share your work.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather positive
+0.5

Customer Service

Strongly positive
+0.83

Ease of Use

Rather positive
+0.43

Reliability and Performance

Rather positive
+0.67

Ease of Implementation

Rather negative
-0.33

Scalability

Strongly positive
+0.8

NationBuilder reviews

We've summarised 106 NationBuilder reviews (NationBuilder TrustPilot reviews and NationBuilder G2 reviews) and summarised the main points below.

Pros of NationBuilder
  • Excellent and responsive customer support, praised for helpfulness.
  • All-in-one platform integrates core campaign tools effectively.
  • Powerful database management and filtering capabilities.
  • Integrated payment system simplifies donation processing.
  • Facilitates targeted communications through tagging and segmentation.
Cons of NationBuilder
  • Limited website customization options, often requiring coding knowledge.
  • API limitations and lack of webhooks can hinder custom integrations.
  • Learning curve can be steep, especially for advanced features.
  • Occasional slow loading times with large datasets.
  • Website builder can be restrictive for complex designs.

NationBuilder pricing

The commentary is based on 17 reviews from NationBuilder G2 reviews and NationBuilder TrustPilot reviews.

We find that NationBuilder is considered a worthwhile investment despite the cost. Some users mention it is expensive, especially for larger organizations, but most feel it's a good value due to its all-in-one nature, saving them money on multiple subscriptions. The affordable pricing for smaller organizations is also frequently praised.

Users sentiment

Rather positive
+0.5

See the NationBuilder pricing page.

  • NationBuilder has a free trial.

Starter
$34 per contacts/month

Integrated people database starting at 500 contacts and up to 5K contacts. Website with standard templates built for action. Email blast functionality. Payment and donation processing. Events and ticketing. ActionButton Basic included. Check voter registration (US Only).

Pro
$160 per contacts/month

Everything in Starter, plus: Integrated people database starting at 500 contacts and up to 15K contacts. Custom fields and permissions. Membership management. Drip email automations and A/B testing. Address geocoding and turf cutting. Walk and call sheets. Autodistricting. Precinct point people. Contact lawmakers and decision-makers with ActionButton Plus.

Enterprise
Custom

Everything in Pro, plus: Custom database capacity and unlimited email sends. Dedicated Enterprise Account Manager, custom onboarding, and professional services. Enhanced automations. Maximum custom fields, permission sets and memberships. Access to developer API and single sign-on. Unlimited access to all ActionButton Plus actions. All Starter and Pro add-ons included.


NationBuilder alternatives

  • Logo of Engaging Networks
    nationbuilder vs Engaging Networks
    Fundraising and supporter management for nonprofits, globally.
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  • Logo of Hostway
    Hostway
    Reseller-friendly platform for offering domains, websites, and hosting.
    Read more
  • Logo of Unified.to
    Unified.to
    One API connects your app to all your users' other apps.
    Read more
  • Logo of Firespring
    Firespring
    Integrated software suite streamlines nonprofit operations.
    Read more
  • Logo of ToucanTech
    ToucanTech
    Connect, engage, and grow your community all in one place.
    Read more
  • Logo of Neon CRM
    Neon CRM
    Streamlines donor and member management for nonprofits.
    Read more

NationBuilder FAQ

  • What is NationBuilder and what does NationBuilder do?

    We find that NationBuilder is a community engagement platform that helps organizations manage contacts, fundraising, campaigns, websites, and messaging. It's designed for nonprofits, political campaigns, and advocacy groups needing a central hub for their outreach efforts.

  • How does NationBuilder integrate with other tools?

    NationBuilder integrates with other tools through its API, though users have reported limitations with its functionality and lack of webhooks. This can make custom integrations challenging.

  • What the main competitors of NationBuilder?

    We find that NationBuilder's main competitors are Engaging Networks, Neon CRM, and Virtuous for donor and supporter management. Qomon focuses on advocacy and supporter engagement. Ellucian CRM Advance targets higher education fundraising, and Unified.to offers API connections for various apps.

  • Is NationBuilder legit?

    We find NationBuilder to be a legitimate platform. It's generally well-regarded for its comprehensive features and strong customer support. However, be aware of the learning curve and potential limitations with website customization.

  • How much does NationBuilder cost?

    NationBuilder's Starter plan is $34/month, the Pro plan is $160/month, and Enterprise pricing is custom. They also offer add-ons like additional websites for $9/month and other options with custom pricing. A free 14-day trial is available.

  • Is NationBuilder customer service good?

    We find that NationBuilder's customer support is generally considered excellent. Users frequently praise the responsiveness and helpfulness of the support team, particularly their account managers. They are often commended for going the extra mile to resolve issues and provide guidance.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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