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NationBuilder

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Company health

Employee growth
3% decrease in the last year
Web traffic
3% decrease in the last quarter
Financing
August 2018 - $25M

Ratings

G2
4.1/5
(105)
TrustPilot
3.2/5
(1)
Glassdoor
3.4/5
(75)

NationBuilder description

NationBuilder is a software platform designed to help organizations grow and mobilize their communities. It offers tools for managing contacts, fundraising, running campaigns, building websites, and sending emails and text messages. NationBuilder is used by non-profits, political campaigns, and advocacy groups of all sizes around the world. It aims to provide a central hub for managing all aspects of community engagement.


Who is NationBuilder best for

NationBuilder is a comprehensive platform ideal for nonprofits, political campaigns, and advocacy groups seeking to streamline their operations. Users praise its integrated tools for contact management, fundraising, campaigning, and communications. While some find the website builder limiting, many appreciate the platform's all-in-one approach and excellent customer support. However, some users mention a learning curve and occasional slow loading times.

  • Best for small to medium-sized nonprofits, political campaigns, and advocacy groups.

  • Ideal for Non-profits & Government, suitable for Legal and Software, IT & Telecommunications.


NationBuilder features

Type in the name of the feature or in your own words tell us what you need
Supported

NationBuilder allows sending bulk emails and newsletters to donors.

Supported

NationBuilder allows storing basic contact details like name, phone, address, and email.

Supported

NationBuilder supports peer-to-peer fundraising through personal pages and social sharing.

Supported

NationBuilder allows creating and customizing fundraising campaigns, including setting goals and adding images.

Supported

NationBuilder supports setting goals, targeting officials, and coordinating activities.

Supported

NationBuilder supports event creation, management, ticketing, RSVPs, and integrates with broader organizational strategies for promotion.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather positive
+0.33

Customer Service

Strongly positive
+0.76

Ease of Use

Rather positive
+0.43

Reliability and Performance

Rather positive
+0.54

Ease of Implementation

Rather negative
-0.33

Scalability

Strongly positive
+0.8

NationBuilder reviews

We've summarised 106 NationBuilder reviews (NationBuilder TrustPilot reviews and NationBuilder G2 reviews) and summarised the main points below.

Pros of NationBuilder
  • Excellent and responsive customer support, praised for helpfulness.
  • All-in-one platform integrates core campaign tools effectively.
  • Powerful database management and filtering capabilities.
  • Integrated payment system simplifies donation processing.
  • Facilitates targeted communications through tagging and segmentation.
Cons of NationBuilder
  • Limited website customization options, often requiring coding knowledge.
  • API limitations and lack of webhooks can hinder custom integrations.
  • Learning curve can be steep, especially for advanced features.
  • Occasional slow loading times with large datasets.
  • Website builder can be restrictive for complex designs.

NationBuilder pricing

The commentary is based on 17 reviews from NationBuilder G2 reviews and NationBuilder TrustPilot reviews.

NationBuilder's pricing is generally considered a good value, offering a comprehensive suite of tools for a single price. Some users find it a worthwhile investment, especially for consolidating multiple services. However, others note that costs can escalate with database growth and some advanced features come at an extra cost.

Users sentiment

Rather positive
+0.33

See the NationBuilder pricing page.

  • NationBuilder has a free trial.

Starter

$34/mo

Get your idea off the ground with this essential starter kit. Includes integrated people database starting at 500 contacts and up to 5K contacts, website with standard templates, email blast functionality, payment and donation processing, events and ticketing, coaching from NationBuilder Onboarding Specialists, ActionButton Basic, voter registration check (US Only).

Pro

$160/mo

Equip your team with world-class features you can add on as you need. Includes everything in Starter, plus integrated people database starting at 500 contacts and up to 15K contacts, custom fields and permissions, membership management, drip email automations and A/B testing, address geocoding and turf cutting, walk and call sheets, autodistricting, precinct point people, contact lawmakers and decision-makers with ActionButton Plus.

Enterprise

Custom

Our most powerful plan, all-inclusive, and built for scale. Includes everything in Pro, plus custom database capacity and unlimited email sends, dedicated Enterprise Account Manager, custom onboarding and professional services, enhanced automations, maximum custom fields, permission sets and memberships, access to developer API and single sign-on, unlimited access to all ActionButton Plus actions.


NationBuilder alternatives

  • Logo of Engaging Networks
    nationbuilder vs Engaging Networks
    Better fit for medium-sized organizations. More user-friendly email builder with personalization features. Customer support is highly rated by users. Has more momentum in employee growth. A NationBuilder alternative and competitor.
    Read more
  • Logo of DonorPerfect
    DonorPerfect
    Better for organizations focused on fundraising and donor management. More user-friendly interface and stronger customer support. Wider range of integrations with other platforms.
    Read more
  • Logo of Bonterra Supporter Engagement
    Bonterra Supporter Engagement
    Better for organizations needing real-time data display. Has more momentum based on employee growth and website traffic. Users highlight the user-friendly interface and effective event management tools. However, note the limited customization options and excessive email notifications. A NationBuilder competitor and alternative.
    Read more
  • Logo of DonorDock
    DonorDock
    Better for smaller nonprofits, especially in the USA. Simpler and easier to use with transparent pricing and no platform fees. Stronger customer support. Offers quick data migration and unlimited fundraising.
    Read more
  • Logo of QuickBooks Online
    QuickBooks Online
    Better for managing business finances. A good QuickBooks Online alternative for nonprofits, political campaigns, and advocacy groups.
    Read more
  • Logo of CauseVox
    CauseVox
    Better for smaller organizations. More affordable pricing, including a free plan. Simpler interface, easier setup. NationBuilder alternative. CauseVox competitor.
    Read more

NationBuilder FAQ

  • What is NationBuilder and what does NationBuilder do?

    NationBuilder is a community engagement platform that helps organizations grow and mobilize their supporters. It provides tools for managing contacts, fundraising, running campaigns, building websites, and sending emails and text messages, making it a central hub for nonprofits and political campaigns.

  • How does NationBuilder integrate with other tools?

    NationBuilder integrates with other tools through its API, though users report limitations and a lack of webhooks. This can hinder custom integrations and require coding knowledge for some customizations.

  • What the main competitors of NationBuilder?

    Alternatives to NationBuilder include Engaging Networks, DonorPerfect, Bonterra Supporter Engagement, DonorDock, and CauseVox. These platforms offer similar features for fundraising, advocacy, and community engagement. Some competitors focus on specific niches like smaller nonprofits or offer broader business tools.

  • Is NationBuilder legit?

    Yes, NationBuilder is a legitimate software platform used by many organizations globally. It offers various tools for community engagement and fundraising. However, some users find the website customization limited and the learning curve steep.

  • How much does NationBuilder cost?

    NationBuilder's pricing includes the Starter plan at $34/month, the Pro plan at $160/month, and the Enterprise plan with custom pricing. They offer a 14-day free trial but no free plan. Several add-ons are available to enhance the core plans.

  • Is NationBuilder customer service good?

    NationBuilder receives positive feedback for its customer support. Users describe the support staff as helpful, responsive, and knowledgeable, often highlighting their ability to resolve issues efficiently. While some users mention occasional slow response times, the overall sentiment towards customer service is favorable.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.