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Microsoft Bot Framework

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Ratings

G2
4.5/5
(10)

Microsoft Bot Framework description

Microsoft Bot Framework empowers developers to create and deploy conversational bots. This suite of tools simplifies the process of building bots that can interact naturally with users across various platforms like websites, apps, and messaging services. Microsoft Bot Framework aims to make sophisticated bot development accessible, allowing businesses to automate tasks, improve customer service, and streamline communication.


Who is Microsoft Bot Framework best for

Microsoft Bot Framework is ideal for developers building conversational bots. It simplifies bot creation across websites, apps, and messaging services. The framework offers tools for design, development, and deployment, making sophisticated bot development accessible. This empowers businesses to automate tasks, improve customer service, and streamline communication.

  • Best for medium-sized companies.

  • Not industry-specific.


Microsoft Bot Framework features

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Supported

Microsoft Bot Framework supports natural language understanding using services like LUIS and CLU.

Supported

The Bot Framework allows publishing a chatbot to multiple messaging platforms after building it once.

Supported

The bot framework supports messaging across platforms like Teams, Skype, and Facebook.

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Bot Framework offers comprehensive tools for designing, developing, and deploying bots.

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Microsoft Bot Framework supports contextual knowledge delivery through integrations and APIs.

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Microsoft Bot Framework enables building and deploying chatbots and virtual assistants.


Microsoft Bot Framework alternatives

  • Logo of IBM watsonx Assistant
    IBM watsonx Assistant
    More advanced natural language understanding capabilities. Offers live chat support and seamless integrations with other platforms. Has garnered more user reviews, highlighting ease of use and extensive customization, but note a steeper learning curve and higher cost. Growing faster than Microsoft Bot Framework.
    Read more
  • Logo of Opla
    Opla
    Simpler user interface for chatbot creation.
    Read more
  • Logo of Salesforce Service Cloud
    Salesforce Service Cloud
    Better for comprehensive customer service management. A more suitable Microsoft Bot Framework competitor for existing Salesforce users. Caters to a broader range of industries. Has significantly more momentum.
    Read more
  • Logo of Confluence
    Confluence
    Better for project documentation and team collaboration. Not designed for chatbot development. A Microsoft Bot Framework competitor focused on knowledge sharing and teamwork.
    Read more
  • Logo of moni.ai
    moni.ai
    Better for those seeking a no-code chatbot building platform.
    Read more
  • Logo of Chat Breezes
    Chat Breezes
    Better for social commerce, especially for SMBs and e-commerce businesses managing multiple social media platforms. Focuses on sales conversion through streamlined social media communication.
    Read more

Microsoft Bot Framework FAQ

  • What is Microsoft Bot Framework and what does Microsoft Bot Framework do?

    Microsoft Bot Framework is a platform for building and deploying conversational AI bots. It provides tools and services to create bots that interact naturally across various channels, automating tasks and improving communication. It simplifies bot development, making it accessible for businesses to enhance customer service and streamline workflows.

  • How does Microsoft Bot Framework integrate with other tools?

    Microsoft Bot Framework integrates with various platforms like Teams, Skype, and Facebook. It also supports natural language understanding through services like LUIS and CLU, and offers APIs for connecting with other tools. This allows developers to create versatile bots for diverse applications.

  • What the main competitors of Microsoft Bot Framework?

    Top alternatives to Microsoft Bot Framework include IBM Watson Assistant, Google Dialogflow, Amazon Lex, and Rasa. These platforms offer similar capabilities for building and deploying conversational AI bots, catering to various business needs and technical expertise.

  • Is Microsoft Bot Framework legit?

    Yes, Microsoft Bot Framework is a legitimate software development platform from Microsoft. It's a safe and reliable tool for building and deploying conversational bots. It empowers developers to create bots that interact naturally with users across various platforms.

  • How much does Microsoft Bot Framework cost?

    Microsoft Bot Framework itself doesn't have listed prices. However, using it will likely result in costs associated with Azure services used by your bot, such as Azure Bot Service or Azure Cognitive Services. Check their respective pricing for details.

  • Is Microsoft Bot Framework customer service good?

    Microsoft Bot Framework's customer service receives mixed reviews. While some praise the helpful developer community and resources, others find the platform complex and challenging to learn, especially for beginners. Additionally, slow response times have been reported during periods of high user traffic.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.