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Merge description
Merge is a platform that allows businesses to integrate their software with hundreds of other platforms through a single API. It simplifies data syncing between systems like accounting, HR, CRM, and more. This saves development time and resources by eliminating the need to build and maintain individual integrations. Merge prioritizes security and compliance, making it a reliable choice for businesses looking to streamline their software ecosystem.
Who is Merge best for
Merge is an API platform simplifying software integrations for businesses of all sizes. Users praise its unified API, excellent customer support, and robust documentation, while some note limited test environments and occasional syncing issues. Ideal for streamlining HR, payroll, CRM, accounting, ATS, and ticketing integrations, saving development time and resources.
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Best for small, medium, and enterprise businesses.
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A versatile API platform suitable for various sectors, especially HR, payroll, CRM, and accounting.
Merge features
| Supported Merge offers a unified API to connect with various CRM systems, automating sales and support processes. |
| Supported Merge offers a unified API to connect with various HR systems, ensuring data consistency and reducing overhead. |
| Supported Merge integrates with Xero, QuickBooks, and Sage, ensuring data consistency across systems. |
| Supported Merge integrates with over 50 ATS platforms via its unified API. |
| Supported Merge integrates with various tools and platforms, including helpdesk and HRIS systems. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Merge reviews
We've summarised 134 Merge reviews (Merge G2 reviews) and summarised the main points below.
- Unified API dramatically simplifies integration with numerous HRIS and ATS platforms.
- Excellent customer support: Responsive, helpful, and technically proficient.
- Robust documentation and an intuitive dashboard make setup and management easy.
- Regular updates and new integrations demonstrate commitment to product improvement.
- Significantly reduces development time and resources compared to building in-house integrations.
- Limited access to test environments for HRIS integrations.
- Some integrations, particularly for smaller or regional HRIS systems, are not yet available.
- Pricing can be expensive, especially for early-stage startups.
- Occasional syncing issues and data discrepancies require manual intervention.
- Limited customization for the end-user integration experience.
Merge pricing
The commentary is based on 21 reviews from Merge G2 reviews.
Merge's pricing is considered expensive, especially for early-stage startups and scaling businesses. However, many users find the cost worthwhile, citing time and resource savings compared to building and maintaining integrations in-house. Some users suggest comparing engineering hours against Merge's service cost to determine overall value.
Users sentiment
See the Merge pricing page.
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Merge has a free plan.
Launch
Link 3 production Linked Accounts for free. Pay $650/month for up to 10 total production Linked Accounts. $65 per Linked Account after. Basic functionality included.
Professional
Access custom fields. Field-level scopes for enhanced data minimization. Custom sync frequencies. 60 day access to developer sandboxes for third-party platforms. Access to go-live support packages.
Enterprise
Enterprise security features like Audit Trail. Premium go-live support. Unlimited access to sandboxes. Dedicated account manager with shared Slack channel. Support and uptime SLAs.
Merge alternatives
Hevo DataHevo Data offers a free plan and supports real-time data streaming, unlike Merge. It has broader data transformation capabilities and supports more integrations. Hevo Data is growing faster in website traffic but slower in employee growth. Some users report instability with Postgres pipelines.Read more
Unified.toHas pre-built connectors and a usage-based pricing model starting at $250/month. A Merge competitor focused on developers needing HR, CRM, and accounting integrations.Read more
LookerBetter for business intelligence and analytics. Focuses on data visualization and reporting. Stronger integration with Google products. More user-friendly for non-technical users.Read more
BoomiWider industry applicability. Broader range of pre-built connectors and features like API management. Has a larger team and is growing faster. A Boomi alternative.Read more
Amazon Marketing CloudMore focused on advertising analytics within the Amazon ecosystem. Better for Amazon sellers seeking to leverage their advertising data.Read more
TableauBetter for data visualization and analysis. Wider industry applicability. More established and mature product with slower growth.Read more
Merge FAQ
What is Merge and what does Merge do?
Merge is a unified API platform that connects businesses with various HR, ATS, CRM, accounting, and ticketing platforms. It streamlines integrations, reduces development time, and enhances data syncing across systems. Merge is suitable for businesses of all sizes, prioritizing security and compliance.
How does Merge integrate with other tools?
Merge integrates with various tools through a unified API, including CRM, HRIS, ATS, accounting, and ticketing systems. This simplifies the integration process and reduces development time by eliminating the need for multiple, individual integrations.
What the main competitors of Merge?
Top alternatives to Merge include Unified.to, which offers a similar API-driven approach to integrations, and Boomi, known for its comprehensive integration and automation platform. Hevo Data focuses on data integration and synchronization, while Tableau specializes in data visualization and analytics.
Is Merge legit?
Yes, Merge is a legitimate platform. It offers a unified API for seamless software integrations, saving businesses time and resources. Merge is praised for its excellent customer support and ease of use, enhancing security and reliability. However, potential users should be aware of the pricing, especially for startups.
How much does Merge cost?
Merge offers a free Launch plan for up to 3 linked accounts. Paid Launch plans start at $650/month for up to 10 linked accounts. Contact Merge for Professional and Enterprise product pricing. Is Merge worth it? The free plan makes trying it out risk-free.
Is Merge customer service good?
Merge's customer service is highly regarded. Users consistently praise the responsiveness, helpfulness, and technical expertise of the support team. They are readily available to address questions and resolve issues, making the integration process smooth and efficient.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.