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MDWare description
MDware is a practice management software specifically designed for medical spas. It helps you manage all aspects of your business from booking and client communication to inventory and payroll. MDware aims to improve efficiency with its integrated features, reporting tools, and marketing capabilities. They offer data transfer assistance, training, and ongoing support to users.
Who is MDWare best for
MDware is a practice management solution designed for medical spas to manage bookings, client communication, inventory, and payroll. Users praise its integrated features, reporting tools, and marketing capabilities, along with the excellent customer support. However, some users mention hidden fees and difficulties with the software's learning curve.
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Best for small medical spas.
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Ideal for healthcare, wellness, and retail businesses.
MDWare features
| Supported MDWare offers reporting and analytics for appointments, finances, and potentially patient data. |
| Supported MDWare supports scheduling, rescheduling, and canceling appointments. |
| Supported MDWare tracks services with notes, and likely the date given its appointment features. |
| Supported MDWare supports automated appointment reminders via email, text, and voice call. |
MDWare reviews
We've summarised 28 MDWare reviews (MDWare Capterra reviews and MDWare G2 reviews) and summarised the main points below.
- Excellent and responsive customer and technical support.
- Easy to use and navigate, especially for scheduling and client management.
- Integrates various business functions like EMR, inventory, and marketing.
- Customizable forms and staff permissions.
- Helpful for tracking client information, appointments, and inventory.
- Hidden fees and extra costs for essential features like e-prescribing and cloud access.
- Difficult to learn and use, with unhelpful webinars.
- Poor record keeping and limited EMR functionality.
- Lack of transparency from sales representatives regarding pricing and features.
- Reporting features are inadequate for salon/spa businesses.
- No after-hours technical support.
- Not compatible with Apple devices or cloud-based access.
- Limited mobile functionality, such as viewing schedules.
- Software glitches and bugs.
- Difficult to delete products, services, or staff from the system.
MDWare alternatives
FormDrBetter for smaller healthcare businesses. MDWare is growing faster. FormDr is more focused on digital patient intake.Read more
LuminelloBetter suited for mental health professionals. Grows slower and has negative employee growth. More affordable pricing with a free option. Users report difficulties with billing and scheduling features. A strong MDWare alternative for solo practitioners.Read more
PabauBetter suited for larger organizations. More comprehensive features for patient and financial data management. Pabau is a strong MDWare competitor and alternative.Read more
Sessions HealthBetter for mental health professionals and clinics. Sessions Health is a strong MDWare competitor and MDWare alternative, especially for those seeking a user-friendly, affordable, and secure platform.Read more
DaySmart SpaBetter suited for small to medium businesses. More user-friendly with a strong mobile app for scheduling and client communication. Offers more robust reporting, though with some customization limitations. Payment processing is reportedly difficult. Pricing is considered high, especially for remote access.Read more
Practice BetterBetter for health and wellness professionals outside of medical spas. Offers telehealth, online courses, and client engagement features. Has faster website traffic growth. More positive customer service feedback.Read more
MDWare FAQ
What is MDWare and what does MDWare do?
MDware is a practice management software designed for medical spas. It streamlines operations by integrating booking, client communication, inventory management, payroll, reporting, and marketing tools. It aims to boost efficiency and offers data transfer, training, and ongoing support.
How does MDWare integrate with other tools?
MDWare integrates EMR, inventory, and marketing functionalities into its platform. It also offers customizable forms and staff permissions for streamlined workflows. However, some users report inadequate reporting features and limited EMR functionality.
What the main competitors of MDWare?
Top alternatives to MDWare include Pabau, DaySmart Spa, and Practice Better. These competitors offer similar features for managing appointments, billing, and client communication, specifically catering to spas and wellness businesses. For online forms, consider FormDr.
Is MDWare legit?
MDWare seems legitimate based on generally positive user reviews mentioning excellent customer support and integrated features. However, some users have reported hidden fees and difficulties with the software's usability. Consider exploring user reviews for "MDWare safe" and similar concerns before committing.
How much does MDWare cost?
I cannot find pricing information for MDWare. Contact the vendor directly to determine if MDWare is worth the investment for your needs.
Is MDWare customer service good?
MDWare's customer service receives positive feedback, with users highlighting the helpfulness and responsiveness of the support team. However, some users mention unhelpful webinars and a lack of after-hours support.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.