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Marker.io description
Marker.io helps website development teams collect and manage feedback. Its tools simplify capturing user feedback with screenshots and automatically gather technical details. Teams can track feedback, discuss issues, and connect the information to project management tools like Asana and Trello. This helps development teams to work more efficiently and understand exactly what users need.
Who is Marker.io best for
Marker.io is a user-friendly feedback and bug tracking tool loved by small to medium-sized website development teams for its seamless integrations with project management platforms like Asana and Trello. Users praise its intuitive interface and automated information gathering, including screenshots and technical details. Some users desire enhanced annotation features and a video recording option.
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Best for small to medium-sized website development teams.
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Ideal for software, IT, and telecommunications companies.
Marker.io features
| Supported Marker.io offers visual feedback tools, custom forms, and project management integration. |
| Supported Marker.io integrates with Jira, Trello, Asana, and other project management tools. |
| Supported Marker.io allows users to annotate screenshots and add comments for visual feedback. |
| Supported Marker.io supports drawing, highlighting, and adding text to screenshots. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Marker.io reviews
We've summarised 36 Marker.io reviews (Marker.io G2 reviews) and summarised the main points below.
- Easy to implement and integrate with project management tools like ClickUp, Asana, and Trello.
- User-friendly interface that simplifies bug reporting and feedback collection for both technical and non-technical users.
- Automates task creation and streamlines communication between clients and development teams.
- Comprehensive information gathering, including screenshots, annotations, console logs, and environment details.
- Responsive and helpful customer support.
- Limited annotation features, such as a lack of highlighter or adjustable line size.
- Occasional script implementation issues requiring reinstallation.
- Mobile app integration is desired by some users.
- Some users desire the ability to add multiple screenshots to a single issue.
- Lack of a video recording feature for reporting issues that involve a series of actions.
Marker.io pricing
The commentary is based on 4 reviews from Marker.io G2 reviews.
Marker.io's pricing is considered affordable and provides a valuable return on investment by saving significant project management time. Users highlight that the cost is easily justified by the increased efficiency and streamlined QA process. This makes Marker.io a worthwhile investment for businesses seeking improved workflows.
Users sentiment
Marker.io alternatives
BugHerdBetter for e-commerce, retail, manufacturing, education, and other industries. Has more momentum in terms of website traffic and employee growth.Read more
ruttlBetter for teams working across various digital product types. Geared towards design agencies, freelancers, and marketing teams. Has broader industry applications in e-commerce, retail, manufacturing, and marketing.Read more
UserpilotBetter for improving user onboarding and feature adoption. More suitable for SaaS companies and product-led growth. Caters to a wider range of industries including healthcare, finance, and marketing. Has more momentum. Users love the customer support and ease of use.Read more
YbugBetter for finance, e-commerce, retail, manufacturing, education, hospitality, software, and professional services. Easier to implement and use. Higher rated Marker.io competitor and alternative.Read more
JiraBetter for larger or more established teams needing extensive project management capabilities. Jira is a more generalized project management solution, unlike Marker.io, which focuses on website feedback. It has broader industry application and more established customer support.Read more
FeedbucketBetter for Healthcare, E-commerce, Media & Entertainment, Marketing, Software/IT, and Education. Excellent customer service and ease of use. A Marker.io competitor and alternative with video recording, though screenshots lack multiple text comments.Read more
Marker.io FAQ
What is Marker.io and what does Marker.io do?
Marker.io is a website feedback and bug reporting tool for development teams. It simplifies user feedback collection with screenshots and annotations, automatically gathering technical data. It integrates with project management tools like Jira, Trello, and Asana, streamlining workflows and improving team efficiency.
How does Marker.io integrate with other tools?
Marker.io integrates with popular project management tools like Jira, Trello, Asana, and ClickUp. This streamlines workflows by automating task creation and consolidating feedback within existing project management platforms. It also simplifies communication between clients and development teams.
What the main competitors of Marker.io?
Marker.io's main competitors include BugHerd, Usersnap, and Ybug, which offer similar visual feedback and bug reporting tools. Jira and ClickUp also compete as broader project management platforms with feedback-gathering capabilities. Userpilot focuses on in-app user experience and feedback collection.
Is Marker.io legit?
Yes, Marker.io is a legitimate software solution for website feedback and bug tracking. It integrates with project management tools and offers visual feedback features. Users praise its ease of use and implementation, confirming its reliability as a helpful tool for development teams.
How much does Marker.io cost?
Marker.io pricing information is not publicly available. Contact Marker.io directly to obtain specific product pricing and determine if it aligns with your budget and needs.
Is Marker.io customer service good?
Marker.io's customer service receives overwhelmingly positive feedback. Users praise the responsive team and their helpfulness in addressing specific needs and feature requests. The support team is lauded for its quick and reliable solutions, further enhancing user satisfaction.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.