Logo of LumApps

LumApps

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Company health

Employee growth
9% increase in the last year
Web traffic
9% increase in the last quarter
Financing
October 2019 - $102M

Ratings

G2
4.2/5
(84)
Glassdoor
3.8/5
(155)

LumApps description

LumApps is an intranet platform designed to improve employee communication and engagement. It offers a centralized hub for company news, resources, and tools, accessible on any device. LumApps integrates with popular platforms like Google Workspace and Microsoft 365 and boasts features like AI-powered personalization and robust analytics. Its focus on a user-friendly experience aims to simplify information access and boost productivity for businesses of all sizes.


Who is LumApps best for

LumApps is an intranet platform designed to enhance internal communication and employee engagement, best for large enterprises. Users praise its seamless G-suite integration and ease of use. However, some find the admin side complex and desire more customization options. It offers AI-powered features, and integrates with popular platforms like Google Workspace and Microsoft 365.

  • Best fit for large enterprises (1000+ employees).

  • Suitable for various industries, but no specific industry fit identified.


LumApps features

Type in the name of the feature or in your own words tell us what you need
Supported

LumApps functions as an Intranet Hub by centralizing company news, announcements, and updates on a company intranet.

Supported

LumApps supports company-wide announcements and targeted communication through content management and personalization. Integration with Google Workspace and Microsoft 365 facilitates email and notification management.

Supported

LumApps supports video internal communication through LumApps Play, enhancing engagement and training.

Supported

LumApps uses AI to automate tasks like information discovery and initiating processes.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Customer Service

Rather positive
+0.5

Ease of Use

Strongly positive
+1

Reliability and Performance

Rather negative
-0.33

Ease of Implementation

Rather negative
-0.33

Scalability

Neutral
+0.2

LumApps reviews

We've summarised 82 LumApps reviews (LumApps G2 reviews) and summarised the main points below.

Pros of LumApps
  • Seamless integration with G-suite.
  • Empowers employees to create and edit content effortlessly, without advanced technical skills.
  • Easy to use and very easy to engage others to content.
  • Customer service is amazing and so helpful
  • Flexible design and options for user management.
  • Its interface and ease of use is the first thing that comes to mind when thinking about LumApps
  • Excellent Interface and Easy to Use
Cons of LumApps
  • Limited customization options for page layouts and widgets.
  • Analytics are lacking, especially regarding user journey and click analytics.
  • Content management features need enhancement, particularly around redesigning existing content and managing metadata and content lifecycle.
  • German translation is not always perfect.
  • Occasional slowness in page loading and the lack of a built-in mechanism for document publication.
  • Mobile app still has some flaws and it feels like the product is designed desktop first.
  • The admin side is difficult to navigate and hard to understand for people who are not well-versed in website management.
  • I dislike the model for targeting content to specific groups of users.
  • More detailed API documentation would be perfect

LumApps pricing

The commentary is based on 8 reviews from LumApps G2 reviews.

LumApps' pricing model and add-on costs for integrations and features are a recurring concern. While one review mentions a "good price," others express frustration with the cost of additional features and a complex, evolving business model.

Users sentiment

Strongly negative
-1

LumApps alternatives

  • Logo of Happeo
    Happeo
    Better for Google Workspace users. Integrates with Slack, Miro, and Asana. Has a higher average rating. Is growing faster in terms of website traffic but slower in terms of employee growth.
    Read more
  • Logo of Haystack
    Haystack
    Has grown faster than LumApps and boasts higher ratings. A better LumApps alternative for those prioritizing ease of use and implementation. Strong customer service.
    Read more
  • Logo of BambooHR
    BambooHR
    Better for core HR functions like payroll and benefits administration. Geared towards small and medium businesses. Has more momentum currently.
    Read more
  • Logo of Calendly
    Calendly
    Better for scheduling appointments and meetings. More suitable for individuals and teams.
    Read more
  • Logo of GroupGreeting
    GroupGreeting
    Better for sending group greeting cards and managing gift cards. More suitable for acknowledging events and celebrations. Easier to use, but with fewer integrations.
    Read more
  • Logo of Honey
    Honey
    Better for smaller, fast-growing businesses, especially those in e-commerce, IT, or marketing. Has more momentum currently. A LumApps competitor and alternative focused on straightforward communication and integrations with popular workplace tools.
    Read more

LumApps FAQ

  • What is LumApps and what does LumApps do?

    LumApps is an employee experience platform that connects people, content, and apps to boost engagement. It centralizes company news, resources, and tools, accessible on any device. LumApps integrates with platforms like Google Workspace and Microsoft 365, offering AI-powered personalization and analytics.

  • How does LumApps integrate with other tools?

    LumApps integrates seamlessly with popular platforms like Google Workspace and Microsoft 365, centralizing access to essential tools. It also offers AI-powered automation for tasks like information discovery and process initiation, enhancing productivity and streamlining workflows.

  • What the main competitors of LumApps?

    Alternatives to LumApps include Haystack, another intranet platform for internal communications, and ClickUp, which offers similar functionality for project management and team collaboration. BambooHR, HiBob, Paylocity, and Rippling are also competitors, focusing on broader HR and employee management solutions.

  • Is LumApps legit?

    LumApps is a legitimate intranet platform. It integrates with popular platforms like Google Workspace and Microsoft 365. User reviews praise its ease of use and helpful customer service. However, some users mention limited customization and occasional slowness.

  • How much does LumApps cost?

    LumApps doesn't publicly disclose pricing information. Contact their sales team to obtain a customized quote based on your specific needs and the desired product features.

  • Is LumApps customer service good?

    LumApps customers praise the helpful and responsive customer service team. Users highlight the team's effectiveness in achieving internal goals and providing excellent support. While one user mentioned desiring faster email responses, the overall sentiment towards customer service is positive.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.