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Haystack description
Haystack is an intranet platform designed for mid-to-large companies to improve internal communication and employee engagement. It offers tools like a company news feed, a searchable knowledge base, and a company directory. Haystack aims to be a central hub for employees to access information, connect with colleagues, and stay up-to-date on company happenings. The platform is mobile-friendly and customizable to fit a company's brand.
Who is Haystack best for
Haystack is a user-friendly intranet platform designed for mid-to-large companies, especially in the tech industry, to boost internal communication and employee engagement. Users love its centralized information hub, effective search, and intuitive org chart. However, some find the search functionality inconsistent and notifications excessive. Haystack offers a streamlined solution for connecting employees and keeping everyone informed.
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Best for mid-to-large sized companies.
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Ideal for software and technology companies.
Haystack features
| Supported Haystack provides a centralized platform for company updates and integrates with existing tools, functioning as a modern intranet solution. |
| Supported Haystack supports an organization chart, showing roles, reporting lines, and contact information. |
| Supported Haystack supports company-wide and targeted announcements via posts. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Haystack reviews
We've summarised 148 Haystack reviews (Haystack G2 reviews) and summarised the main points below.
- User-friendly interface and easy navigation are frequently praised.
- Excellent platform for improving internal communication and employee engagement.
- Great for centralizing company information, resources, and announcements.
- Search functionality is effective for quickly locating information.
- The org chart and employee directory are valuable features.
- Easy to create posts and broadcast them out to our employees.
- Haystack provides the business with all the information unified in a same place
- Excellent customer support is available and quick to resolve issues.
- Mobile platform is effective and easy to use.
- The platform is customizable and can be branded.
- Integrates with other systems
- There are different options to make the page visually appealing, user-friendly, and for people to immediately access the information they're looking for.
- Analytics are really helpful
- Simple and easy to use
- Effective at connecting remote team members.
- Slick onboarding
- Well-structured User Interface
- Allows easy collaboration
- Is a One stop for connecting us all.
- Is a well-done intranet
- Fast, it is informative, and all-around great.
- It is a central hub for our fully remote company, providing us with a single platform to learn about our colleagues and access any necessary information across teams, thus enhancing collaboration and productivity and making it an invaluable asset to our business.
- Is straightforward to stay updated on all of the workings within the company that are pertinent to your position
- Easy to use and good UI
- Allows effective dissemination of information to a broad audience.
- Streamlines internal communication and information sharing.
- Enhances the collaboration and knowledge sharing abilities
- Allows for easy customization
- Directory includes an org chart, a map view of all employees, and a roster where employees can create their profiles. The platform's search feature is lightning-fast, faster than any other people management software we previously/currently use
- The Platform uses language that makes sense to an average everyday employee
- It offers a centralized location for our company's resources
- I never heard about it til getting hired here, but I enjoy being on it! It's user-friendly for sure and I like how often my team uses it
- I appreciate how well-connected it is to our listserv and company documents - solid integration. It's easy to use, and the design is clean and categorized. Additionally, the search feature works well. I like the guess who game and use of emojis!
- There are many ways and areas to organize data.
- Haystack really helps me combine all of my important tasks for work. I can find all of my resources in one app and it is so much easier this way.
- The UI is great and enriching, it has the ability to serve multiple purposes
- It puts number of comany stuff's in one place, easy to find easy to lign
- Super simple to understand, read and post, highly recomended.
- Elevated our company platform.
- Very helpful Platform
- Versitile, easy to use!
- There is a lot of great information on there
- One stop shop, user friendly & a flowing interface
- We can easily interact with other employees and have one spot for all things employees need to know.
- I love the way I can navigage and find what I need, quickly and efficiently. Very organized and simple.
- Provides a way for the company I work at to provide all comms in one place
- I love that it is so easy to navigate. I go to it for all of my work questions and needs.
- Great design, it's easy to find stuff and to go throught application
- User Intuitive and Easy To Navigate
- Great service, Great dedication!
- Amazing tool for company news, orgnizing and finding information
- Specifically the UI is very user freindly and the dashboards are very clean.
- Is well organized and strong search experience
- I love how the Interchange is our one-stop shop for Chime related content.
- Their team is incredible. Highly responsive, receptive to product feedback and truly interested in making your company's communication more effective
- Solid way to organize company information
- All your company comms in one place!
- Simple & Seamless Experience
- Search function can be difficult to use and doesn't always provide relevant results.
- Notifications can be overwhelming, with emails being sent too frequently.
- The UI can feel cluttered at times.
- The content editor system is basic and lacks control over page/content presentation.
- The back button sometimes doesn't take you to the subpage; instead, it takes you to the home resources.
- Document attachment can be complicated at times.
- Employee manager changes are not intuitive.
- Some pages don't work, or the link has been deprecated, but the page is still up.
- Needs more integrations with tools like JIRA and Asana.
- I wish from email updates that I was automatically logged in.
- The learning curve can be steep for some users, especially with advanced features.
- Wish there was a Slack integration to avoid double comms.
- Log in issues, users being kicked out and made to re-submit their email.
- The magic link is cumbersome.
- Some updates are best suited to be published silently, without email notification.
- Too many possibilities for personalization options for the profiles.
- UI can be improved to look glossy.
- It can be hard to navigate to certain things you need to find.
- Permissions systems may take some time to learn.
- Content displayed on a single page is overwhelming sometimes.
- Wish there were a way to plug in our HRIS software so we could show company holidays, request and approve PTO, etc.
- I'd like to customize my home page on Haystack, and not use the company default.
- Wish there was a built in survey option that collected anonymous results.
- Takes a bit time to update the employees country.
- Limited customization options for key features like ticket fields, knowledge base articles and automations
- Difficult to navigate for a specific topic
- The search features aren't great
- Takes a while to get used to
- Wish it fit better on screen
- Takes a while to load
- Photos are not much customizable in size for writing pages
Haystack pricing
The commentary is based on 4 reviews from Haystack G2 reviews.
Haystack's pricing is considered competitive and worthwhile, offering a good value despite being slightly expensive. Many users feel the cost is justified by the improved collaboration, streamlined workflows, and increased efficiency it provides. The pricing model is also praised for its transparency.
Users sentiment
See the Haystack pricing page.
Haystack alternatives
UnilyBetter fit for larger enterprises. Stronger focus on internal social features and integrations with business systems. Has more website traffic momentum but slower employee growth. More industry coverage.Read more
BambooHRBetter for core HR functions like hiring, onboarding, payroll, and benefits administration. A stronger fit for small to medium-sized businesses. More industry coverage.Read more
CalendlyBetter for scheduling appointments and meetings. More suitable for individuals and teams across diverse industries.Read more
ThoughtFarmerBetter for internal communication and collaboration. More customizable. Grows faster and has positive pricing sentiment. Suitable for a wider range of industries. Stronger customer service and easier to use and implement. Higher ratings on G2 and Capterra.Read more
PaylocityBetter fit for companies across various industries needing payroll and HR management. Has broader appeal for companies of all sizes. Is growing faster.Read more
Haystack FAQ
What is Haystack and what does Haystack do?
Haystack is an intranet platform designed to boost internal communication and employee engagement for mid-to-large companies. It offers a centralized hub for company news, knowledge sharing, and employee directories, accessible via a user-friendly, mobile platform. Haystack helps streamline information access and fosters a more connected workplace.
How does Haystack integrate with other tools?
Haystack integrates with existing tools to act as a central intranet hub. It streamlines internal communications by connecting various platforms, though some users desire more specific integrations like Jira and Asana. It improves information access, but some find the search function can be improved.
What the main competitors of Haystack?
BambooHR, Unily, Paylocity, ClickUp, Rippling, and Claromentis are among the top Haystack competitors. These alternatives offer similar features, such as internal communications, employee engagement tools, and centralized information hubs. They cater to various company sizes and industries.
Is Haystack legit?
Haystack is a legitimate intranet platform. User reviews praise its user-friendly interface, centralized information hub, and effective search functionality. It's considered safe and reliable for enhancing internal communication and employee engagement.
How much does Haystack cost?
There is no pricing information available for Haystack. Contact Haystack directly to determine product pricing and if it's worth the investment for your needs.
Is Haystack customer service good?
Haystack's customer service receives positive feedback. Users highlight the helpfulness and responsiveness of the support team, particularly during onboarding and ongoing platform utilization. They are quick to resolve issues and consistently work to improve the product based on customer feedback.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.