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Linnworks description
Linnworks is an all-in-one software platform designed to simplify operations for online retailers. It brings together sales channels like Amazon and eBay, inventory management, shipping, and more into a single dashboard. This allows businesses to manage orders, track inventory, automate tasks, and gain insights from real-time data, aiming to increase efficiency and reduce errors. With numerous integrations and a focus on accurate data, Linnworks aims to help growing businesses scale their operations effectively.
Who is Linnworks best for
Linnworks simplifies operations for online retailers by combining sales channels, inventory, shipping, and more into one dashboard. Users praise its robust order management and reliable inventory tracking. However, some have noted difficulties with Amazon listing and occasional system glitches. Recent price increases have also been a concern. Linnworks is best for growing businesses wanting streamlined, multi-channel management.
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Best for small to medium-sized businesses seeking an all-in-one platform.
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Ideal for online retailers managing sales across multiple channels.
Linnworks features
| Supported Linnworks supports managing inventory across multiple warehouses. |
| Supported Linnworks tracks product stock quantities in real-time across all sales channels. |
| Supported Linnworks supports warehouse management, including receiving, putaway, picking, and shipping. |
| Supported Linnworks supports sales order creation, tracking, automated invoicing, and shipping integrations. |
| Supported Linnworks supports detailed reporting, customizable dashboards, and data-driven decision-making. |
| Supported Linnworks automates order fulfillment, including shipping from multiple channels, carrier selection, label printing, and tracking. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Linnworks reviews
We've summarised 133 Linnworks reviews (Linnworks TrustPilot reviews and Linnworks G2 reviews) and summarised the main points below.
- Seamless integration with various sales channels like Amazon, eBay, and Shopify.
- Robust order management features, including automated shipping label generation and dispatch notes.
- Generally reliable inventory management across multiple channels, reducing the risk of overselling.
- Extensive documentation and a supportive customer service team.
- Constantly evolving with new features and integrations being added regularly.
- Difficult and time-consuming listing on Amazon.
- Occasional system glitches and errors, including stock level discrepancies.
- Many users feel pressured by recent dramatic price increases, with some seeing quotes increase by as much as 500%.
- Limited customization for reporting features.
- Desktop app being phased out despite user preference for it.
Linnworks pricing
The commentary is based on 12 reviews from Linnworks G2 reviews.
Linnworks' pricing is considered competitive by some users, especially given its robust feature set. However, other users, particularly smaller businesses, find the pricing structure somewhat opaque and expensive, especially regarding FBA orders and onboarding. Some feel a price increase would be prohibitive.
Users sentiment
See the Linnworks pricing page.
Linnworks alternatives
GoflowBetter fit for larger businesses. Has broader industry applicability including healthcare, retail, consumer goods, manufacturing, transportation & logistics, media & entertainment, and non-profit & government. Goflow is growing faster than Linnworks. Integrates with a larger number of platforms.Read more
OPALBetter for businesses with large eCommerce operations needing ERP and accounting integrations.Read more
BrightpearlBetter for established retailers and wholesalers. Stronger automation features. More positive user reviews, but pricing is a concern for some. Has less momentum.Read more
PandoBetter for larger companies in manufacturing, consumer goods, and retail, especially those with complex shipping needs. Focuses on transportation management, including route planning and optimization, and shipping cost tracking. Higher rated by users.Read more
QuickBooks OnlineBetter for basic accounting and financial reporting. Geared towards small to medium businesses. Easier to use, but with less robust inventory management features. More affordable pricing.Read more
FeedonomicsBetter for product feed optimization and listing on marketplaces and advertising channels. Focuses on maximizing product visibility and reach for established online retailers.Read more
Linnworks FAQ
What is Linnworks and what does Linnworks do?
Linnworks is an all-in-one e-commerce platform that simplifies online retail operations. It centralizes sales channels, inventory, shipping, and order management, helping businesses automate tasks, track inventory, and gain valuable insights for efficient scaling and growth.
How does Linnworks integrate with other tools?
Linnworks integrates with various sales channels, including popular marketplaces like Amazon, eBay, and Shopify. It also connects with shipping providers and other e-commerce tools, offering a centralized platform for managing online sales and operations. This streamlines workflows and improves efficiency for online retailers.
What the main competitors of Linnworks?
Linnworks's main competitors include Goflow, OPAL, Brightpearl, and Etail Solutions. These alternatives offer similar features for multi-channel e-commerce management, inventory control, and order fulfillment. Some also offer specialized functionalities like product feed optimization (Feedonomics) or broader business management tools.
Is Linnworks legit?
Linnworks is a legitimate software platform. It integrates sales channels, inventory, and shipping, offering automation and real-time data insights. However, some users have reported system glitches and pricing concerns.
How much does Linnworks cost?
Linnworks pricing is not publicly available. Contact Linnworks directly for a customized quote based on your specific business needs and requirements.
Is Linnworks customer service good?
Linnworks customer service receives positive feedback overall. Users mention helpful and knowledgeable support staff, quick responses, and readily available assistance via phone and online. However, some have experienced limitations in support staff knowledge for complex issues, requiring escalation to other teams for resolution.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.