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LastPass description
LastPass is a password manager designed for individuals, businesses, and families. It simplifies password management by securely storing login credentials and offering autofill capabilities. For businesses, LastPass helps improve overall password security, provides administrative controls, and allows for secure sharing of credentials among employees. It also offers additional security features like multi-factor authentication and single sign-on for streamlined access to applications.
Who is LastPass best for
LastPass offers secure password management for individuals, families, and businesses. Users praise its autofill and cross-device syncing but dislike the Chrome extension interference and complex login process. It provides secure password generation, storage, and sharing with multi-factor authentication. However, some users have reported password and billing issues.
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Ideal for small, medium, and enterprise businesses seeking robust password management.
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Suitable for various sectors, including Healthcare, Finance, and E-commerce but not Transportation, Energy & Utilities, and Agriculture.
LastPass features
| Supported LastPass allows admins to reset user passwords after enabling "Super Admin Master Password Reset Policy". |
| Supported LastPass allows users to generate secure passwords for different websites, offering customizable parameters like length, character types, and zxcvbn security evaluation. The feature is accessible through various methods like browser extensions, apps, and online tools. |
| Supported LastPass ensures secure password storage by utilizing AES-256 encryption, a robust and widely recognized standard. Its zero-knowledge architecture, local-only encryption, and robust authentication measures further enhance security. |
| Supported LastPass supports browser integration with autofill and password capture functionalities through its browser extensions, available for various web browsers like Chrome, Firefox, Edge, Safari, and Opera. This integration enables LastPass to automatically fill login credentials, credit card information, and other personal details across devices. |
| Supported LastPass supports checking the strength of passwords and flagging password duplicates. |
| Supported LastPass allows sharing passwords securely without revealing the actual password to the recipient. This is achieved by sharing passwords directly between LastPass password vaults while maintaining encryption at all times. The recipient can use the shared password without ever seeing it in plain text. |
| Supported LastPass supports multi-factor authentication (MFA), offering various methods like biometrics and hardware keys. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
LastPass reviews
We've summarised 4092 LastPass reviews (LastPass Software Advice reviews, LastPass GetApp reviews, LastPass TrustPilot reviews, LastPass Capterra reviews and LastPass G2 reviews) and summarised the main points below.
- Secure password storage and autofill capabilities
- Password generator with customizable parameters for strong unique passwords
- Cross-platform compatibility and seamless synchronization between devices
- Shared folders for secure password sharing among teams and family members
- The Chrome extension interferes with any site (including Stripe)
- It takes 8 screens to log in once you don’t use it for a while
- Password and billing issues require manual monitoring
- The mobile app is underwhelming with limited functionality
LastPass pricing
The commentary is based on 277 reviews from LastPass Capterra reviews, LastPass G2 reviews, LastPass GetApp reviews and LastPass TrustPilot reviews.
LastPass users generally find the paid features valuable, appreciating the security and convenience offered. However, some express concerns about the price, particularly compared to free alternatives and following recent price increases. The free version's limitations are also a common complaint.
Users sentiment
LastPass alternatives
Dashlane Password ManagerOffers passwordless login and dark web monitoring. Has broader industry applicability but less momentum.Read more
UniqkeyBetter for European businesses needing compliance with EU data security standards. A LastPass alternative with strong customer support. Note that mobile app performance is slower and has limited password features.Read more
RoboForm Password ManagerHas a free plan and is growing faster in terms of web traffic, but slower employee growth. A good LastPass alternative.Read more
lastpass vs RoboFormWebsite traffic is growing faster. Offers a free plan. A strong LastPass competitor for individual users.Read more
lastpass vs Keeper Password ManagerBetter for businesses concerned with data breaches and insider threats. Has a stronger focus on privileged access and secrets management. Is growing faster.Read more
IT GlueBetter for IT documentation and knowledge management. More suitable for IT professionals and MSPs. Negative pricing sentiment.Read more
LastPass FAQ
What is LastPass and what does LastPass do?
LastPass is a password manager that securely stores and manages login credentials for individuals, families, and businesses. It offers features like autofill, secure password generation, sharing, and multi-factor authentication, simplifying online security and boosting productivity.
How does LastPass integrate with other tools?
LastPass integrates with popular browsers like Chrome, Firefox, and Edge through extensions for autofill and password capture. It also supports multi-factor authentication for enhanced security. Secure password sharing within LastPass vaults is another key integration feature.
What the main competitors of LastPass?
Top LastPass competitors include Keeper, RoboForm, 1Password, and Dashlane. These password managers offer similar features like secure storage, autofill, and password generation. Some alternatives also provide additional security features such as multi-factor authentication and secure sharing.
Is LastPass legit?
LastPass is a legitimate password manager. It offers robust security features like multi-factor authentication and secure password generation, enhancing online safety. While some users report issues with the Chrome extension and mobile app, many praise its secure storage and autofill capabilities.
How much does LastPass cost?
I couldn't find pricing details for LastPass. For the most current pricing information, it's best to check their official website or contact their sales team. Is LastPass worth the cost will depend on your specific needs and budget.
Is LastPass customer service good?
LastPass customer service receives negative feedback. Users report slow response times, unhelpful replies, and difficulty contacting support staff. Many mention needing to log in to access support, which is problematic when login issues are the problem. Some users had positive experiences, but negative reviews are more prevalent.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.