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Jam.dev description
Jam.dev is a bug reporting tool that simplifies how teams identify and communicate software issues. It captures technical details like network logs and console errors alongside a video replay of the bug, making it easier for developers to understand and fix problems. Jam.dev integrates with popular project management and communication tools, and boasts a user base of over 100,000 professionals, including those from Fortune 100 companies.
Who is using Jam.dev?
Who is Jam.dev best for
We find that Jam.dev is a streamlined bug reporting tool that helps development and QA teams identify and communicate software issues effectively. Users appreciate its ease of use, quick bug recording, and comprehensive capture of technical details. Its integration with tools like Jira and Slack facilitates clear communication and reduces friction, making it ideal for web development-focused teams.
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Great for medium-sized businesses (101-1000 employees) seeking efficient bug reporting and resolution workflows.
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Specifically beneficial for the Software, IT, and Telecommunications industries due to its comprehensive bug tracking.
Jam.dev features
Supported Capture Device + Browser information: Jam automatically captures the device and browser information of the user experiencing the bug. This helps developers to reproduce the bug in the same environment. |
Supported Capture Console logs: Jam captures the console logs of the user experiencing the bug. This provides developers with valuable information about the errors and warnings that are occurring in the browser. |
Supported Capture Network logs: Jam captures the network logs of the user experiencing the bug. This provides developers with information about the network requests that are being made and the responses that are being received. |
Supported Automatic Repro Steps: Jam automatically captures the repro steps of the user experiencing the bug. This eliminates the need for users to manually write out the steps to reproduce the bug. |
Supported Backend Tracing: Jam captures backend tracing information. This allows developers to see the flow of requests and responses between the client and the server, which can be helpful for debugging backend issues. |
Supported AI Debugger: Jam provides an AI debugger that can help developers to identify and fix bugs more quickly. The AI debugger can analyze the code and suggest potential solutions to the problem. |
Supported Browser Extension: Jam offers a browser extension that makes it easy to capture bug reports. The extension can be used to capture screenshots, record videos, and collect console logs. |
Supported Markup and Share: Jam allows users to markup and share bug reports. Users can annotate screenshots and videos to highlight the issue and provide context. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Ease of Use
Reliability and Performance
Ease of Implementation
Jam.dev reviews
We've summarised 23 Jam.dev reviews (Jam.dev TrustPilot reviews and Jam.dev G2 reviews) and summarised the main points below.
- Easy to use and quick bug recording and reporting.
- Captures comprehensive technical details, including console and network logs.
- Helpful instant replay feature captures missed recordings.
- Facilitates clear communication between QA and developers, reducing friction.
- Integrates with project management tools like Jira and communication platforms like Slack.
- Occasional slow performance and video loading issues.
- Limited browser compatibility; not available on all browsers.
- Mobile app not available.
- Occasional issues with screen recording on entire desktop, requiring browser permission resets or restarts.
- Minor bugs within the tool itself, such as issues with password reset security words.
Jam.dev pricing
The commentary is based on 3 reviews from Jam.dev G2 reviews.
We haven't found pricing information in the reviews, but users highlight the value Jam.dev provides by saving time and streamlining bug reproduction. This suggests the pricing may be worthwhile given the efficiency gains.
Users sentiment
See the Jam.dev pricing page.
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Jam.dev has a free plan.
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Jam.dev has a free trial.
Unlimited Jams and basic features. Ideal for individuals or small teams seeking a free bug reporting solution.
Personal workspace and app integrations. Suitable for individual users.
Team workspace, support helpdesk and backend logging integrations, permissions, and access controls. Best for teams of up to 15 creators.
Unlimited creators, custom integration templates, on-premise data storage, custom retention policies, priority support, and SAML/SSO. Best for large organizations.
Jam.dev alternatives
Jam.dev FAQ
Jam.dev is a bug reporting tool that helps teams identify and fix software issues. It captures technical details, including video replays of bugs, console logs, and network logs, simplifying debugging. It integrates with popular project management tools and is used by over 100,000 professionals.
What is Jam.dev and what does Jam.dev do?
Jam.dev is a bug reporting tool that helps teams identify and fix software issues. It captures technical details, including video replays of bugs, console logs, and network logs, simplifying debugging. It integrates with popular project management tools and is used by over 100,000 professionals.
We find that Jam.dev integrates smoothly with popular project management tools like Jira and communication platforms such as Slack, which helps streamline workflows and communication. It also works with other tools to capture console and network logs.
How does Jam.dev integrate with other tools?
We find that Jam.dev integrates smoothly with popular project management tools like Jira and communication platforms such as Slack, which helps streamline workflows and communication. It also works with other tools to capture console and network logs.
We find that Jam.dev's main competitors include Sentry, BugHerd, Zoho BugTracker, Instabug, and Backlog. These tools offer similar bug tracking and reporting functionalities, catering to various team sizes and project needs. Some, like Instabug, focus on mobile apps, while others, like Backlog, integrate project management features.
What the main competitors of Jam.dev?
We find that Jam.dev's main competitors include Sentry, BugHerd, Zoho BugTracker, Instabug, and Backlog. These tools offer similar bug tracking and reporting functionalities, catering to various team sizes and project needs. Some, like Instabug, focus on mobile apps, while others, like Backlog, integrate project management features.
We find Jam.dev to be a legitimate and valuable tool based on positive ratings, substantial user base, and integration with popular platforms. While some users have reported minor performance issues, the overall feedback is positive.
Is Jam.dev legit?
We find Jam.dev to be a legitimate and valuable tool based on positive ratings, substantial user base, and integration with popular platforms. While some users have reported minor performance issues, the overall feedback is positive.
Jam.dev offers a Free plan. Their paid plans include Pro at $12/month, Team at $14/creator/month, and Enterprise at $65/creator/month. They also have a free trial available.
How much does Jam.dev cost?
Jam.dev offers a Free plan. Their paid plans include Pro at $12/month, Team at $14/creator/month, and Enterprise at $65/creator/month. They also have a free trial available.
In our experience, Jam.dev's customer service is generally considered good. Users mention helpful and quick responses when facing issues. While the product itself has some minor bugs, the support team seems readily available to assist.
Is Jam.dev customer service good?
In our experience, Jam.dev's customer service is generally considered good. Users mention helpful and quick responses when facing issues. While the product itself has some minor bugs, the support team seems readily available to assist.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.