Last updated on
Company health
Ratings
Jam.dev description
Jam.dev is a bug reporting tool that simplifies how teams identify and communicate software issues. It captures technical details like network logs and console errors alongside a video replay of the bug, making it easier for developers to understand and fix problems. Jam.dev integrates with popular project management and communication tools, and boasts a user base of over 100,000 professionals, including those from Fortune 100 companies.
Who is Jam.dev best for
Jam.dev is a bug reporting tool ideal for small software development teams. It simplifies bug identification and communication by capturing technical details and video replays of bugs. Users love its ease of use and comprehensive data capture, including console and network logs. However, some users have reported occasional performance issues and limited browser compatibility.
-
Best for small teams needing streamlined bug reporting.
-
Ideal for software development teams focused on web applications.
Jam.dev features
| Supported Jam automatically captures browser and OS information during recordings. |
| Supported Jam supports taking screenshots, including cropped and full-page screenshots. |
| Supported Jam supports video feedback with annotations and comments on recordings. |
| Supported Jam.dev automatically captures environment details like OS, browser, and application version. |
| Supported Jam.dev automatically generates reproduction steps using AI and provides a debug timeline. |
| Supported Jam.dev supports basic issue tracking and integrates with other tools like Jira. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Ease of Use
Reliability and Performance
Ease of Implementation
Jam.dev reviews
We've summarised 22 Jam.dev reviews (Jam.dev TrustPilot reviews and Jam.dev G2 reviews) and summarised the main points below.
- Easy to use and quick bug recording and reporting.
- Captures comprehensive technical details, including console and network logs.
- Helpful instant replay feature captures missed recordings.
- Facilitates clear communication between QA and developers, reducing friction.
- Integrates with project management tools like Jira and communication platforms like Slack.
- Occasional slow performance and video loading issues.
- Limited browser compatibility; not available on all browsers.
- Mobile app not available.
- Occasional issues with screen recording on entire desktop, requiring browser permission resets or restarts.
- Minor bugs within the tool itself, such as issues with password reset security words.
Jam.dev pricing
The commentary is based on 3 reviews from Jam.dev G2 reviews.
Jam.dev offers a valuable service with no pricing information available in the reviews. Users highlight its time-saving benefits for bug reproduction and communication, suggesting it's worth the cost for improved team efficiency. Contact Jam.dev for pricing details.
Users sentiment
See the Jam.dev pricing page.
-
Jam.dev has a free plan.
-
Jam.dev has a free trial.
Free
Unlimited Jams and basic features. Ideal for individuals or small teams seeking a free bug reporting solution.
Pro
Personal workspace and app integrations. Suitable for individual users.
Team
Team workspace, support helpdesk and backend logging integrations, permissions, and access controls. Best for teams of up to 15 creators.
Enterprise
Unlimited creators, custom integration templates, on-premise data storage, custom retention policies, priority support, and SAML/SSO. Best for large organizations.
Jam.dev alternatives
DynatraceBetter fit for enterprise application performance monitoring. Broader industry applicability, particularly in sectors like finance, e-commerce, and retail. More established, with slower growth but potentially more mature product and support. Dynatrace is a strong Jam.dev competitor and alternative for larger organizations.Read more
OwlticsOffers on-premise solutions. Has slower momentum and declining employee growth. No user reviews or ratings available.Read more
BugHerdBetter for collecting feedback directly on websites. Caters to a wider range of industries, including e-commerce, retail, and marketing. A popular choice for web development agencies and marketing teams seeking streamlined feedback.Read more
Bird Eats BugBetter fit for established companies and enterprises. Has broader industry applicability, especially in Healthcare, Finance, Manufacturing, and Media. Growing faster. More highly rated on Capterra. Users report easier setup and public link sharing but also mention occasional bugs and login issues. Jam.dev alternative; Bird Eats Bug competitor.Read more
BugifySimpler and less feature-rich, making it a good Jam.dev alternative for teams seeking basic bug tracking.Read more
Jam.dev FAQ
What is Jam.dev and what does Jam.dev do?
Jam.dev is a bug reporting tool that simplifies identifying and communicating software issues. It captures technical details and video replays of bugs, making it easier for developers to understand and fix problems. It integrates with popular project management tools and is used by over 100,000 professionals.
How does Jam.dev integrate with other tools?
Jam.dev integrates with popular project management tools like Jira and communication platforms like Slack, facilitating streamlined workflows and improved communication between QA and development teams. It also captures console and network logs.
What the main competitors of Jam.dev?
Top alternatives to Jam.dev include Bird Eats Bug, LogRocket, and Owltics. These competitors offer similar bug reporting and tracking capabilities, including session replays and integrations with project management tools. Some, like LogRocket, focus on user experience monitoring, while others like Owltics cater to various team sizes.
Is Jam.dev legit?
Yes, Jam.dev is a legitimate bug reporting tool used by over 100,000 professionals, including those at Fortune 100 companies. It's known for its ease of use and comprehensive technical detail capture, making it a safe and reliable choice for software teams.
How much does Jam.dev cost?
Jam.dev offers a Free plan, a Pro plan at $12/month, a Team plan at $14/creator/month, and an Enterprise plan at $65/creator/month. The pricing makes Jam.dev a worthwhile product for individuals and teams seeking improved bug reporting.
Is Jam.dev customer service good?
Users praise Jam.dev's customer support for their responsiveness and helpfulness in resolving issues quickly. They appreciate the quick responses and efficient problem-solving.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.