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inSitu Sales description
inSitu Sales is a cloud-based software suite designed for businesses with field sales teams, especially those in distribution. It offers mobile apps for sales reps, warehouse staff, and drivers, streamlining processes like order taking, invoicing, inventory management, and delivery tracking. The software integrates with popular accounting and ERP systems, providing real-time data synchronization and reporting. inSitu Sales aims to improve efficiency, reduce errors, and provide better visibility into field operations for distributors of all sizes.
Who is inSitu Sales best for
inSitu Sales is a cloud-based software suite ideal for distributors with field sales teams. It offers mobile apps for sales reps, warehouse staff, and drivers, streamlining order taking, invoicing, inventory management, and delivery. Users praise the QuickBooks integration and streamlined processes but some report inventory syncing and customer support issues. Consider inSitu if you prioritize real-time visibility and efficient field operations but be prepared for potential technical challenges.
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Not ideal for any company size.
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Best fit for Retail and Consumer Goods.
inSitu Sales features
| Supported Mobile access is supported via iOS and Android apps. |
| Supported inSitu Sales integrates with QuickBooks, Netsuite, SAP, Odoo, Epicor, Fishbowl, and Xero. |
| Supported inSitu Sales supports route planning and optimization using Google Maps and real-time GPS data. |
| Supported inSitu Sales streamlines B2B checkout and manages complex orders, potentially handling multiple shipments and shipping speeds via integrations. |
| Supported InSitu Sales offers mobile inventory management with barcode scanning and real-time tracking via the inSitu Inventory app. |
inSitu Sales reviews
We've summarised 28 inSitu Sales reviews (inSitu Sales Capterra reviews) and summarised the main points below.
- Excellent customer service, especially from Steven.
- Seamless QuickBooks integration for real-time inventory visibility.
- Streamlined order taking, invoicing, and delivery processes.
- Improved efficiency and communication between office and field reps.
- User-friendly mobile app for sales reps, warehouse staff, and drivers.
- Inaccurate inventory syncing between in-house orders and rep app.
- Unreliable system with flawed features, according to some users.
- Slow customer support response times, sometimes up to 4 years for resolutions.
- Invoice printing issues, like missing customer names and total items.
- Limited customization for invoices and other documents.
inSitu Sales pricing
The commentary is based on 4 reviews from inSitu Sales Capterra reviews.
inSitu Sales offers affordable pricing, especially for QuickBooks integration, according to some users. However, other users have mentioned issues with the system's functionality and customer support, despite initial positive experiences. The value proposition appears to be cost-effectiveness, but potential buyers should carefully evaluate its features and support.
See the inSitu Sales pricing page.
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inSitu Sales has a free trial.
STARTER B2B ECOMMERCE
B2B eCommerce and customer portal, admin website, analytics, unlimited accounts for admins and customers, integrations: QuickBooks Online & Desktop, NetSuite, Odoo, Epicor, etc. Paid Integrations: SAP B1 (See in FAQ), unlimited support, credit card processing 3.9% + 30¢.
STARTER APPS
3 mobile app users (Reps, Drivers or Pickers), unlimited web users, access to any of our Apps (inSitu Sales, inSitu Inventory, and Dispatch), all features included, analytics, integrations: QuickBooks Online & Desktop, NetSuite, Odoo, Epicor etc, paid integrations: SAP B1 (See in FAQ), unlimited support, credit card processing 3.9% + 30¢. Additional app user $34.99/mo
PRO
All features from the Starter Apps and Starter B2B Ecommerce. Additional app user $34.99/mo
ENTERPRISE
All features in Pro + White label B2B e-commerce app in Google Play and Apple Appstore, unlock volume discounts for licenses. Additional app user $34.99/mo
inSitu Sales alternatives
SalesfloorMore focused on retail and improving customer experience through online interactions. Has grown website traffic faster but has declining employee growth. Users enjoy the AI assistance and personalized shopping experience but find it has a steep learning curve.Read more
Epicor for DistributionBetter for mid-sized to large distributors. Offers more robust reporting and analytics features. Stronger integration capabilities. However, it has a steeper learning curve and can be costly. Consider this inSitu Sales competitor if advanced features are required, but be aware of potential performance issues and customer support challenges.Read more
OrgzitBetter for managing sales and customer data within manufacturing and distribution companies. More flexible and easier to use, especially for mid-sized businesses needing customization. Has stronger ratings and is growing faster.Read more
ExtensivBetter for eCommerce, retail, and other industries. Wider integrations. More popular in terms of website traffic but has less momentum in terms of employee growth. Users report excellent customer support, but note slow response times and high costs for integrations.Read more
Fieldmobi FrontlineMore focused on general field team management. Has more momentum based on employee growth. Lacks reviews and customer feedback. Pricing information is unavailable. Target customer profile is not clearly defined.Read more
inSitu Sales FAQ
What is inSitu Sales and what does inSitu Sales do?
inSitu Sales is a cloud-based software suite for businesses with field sales teams, especially distributors. It offers mobile apps for sales reps, warehouse staff, and drivers, streamlining order taking, invoicing, inventory and delivery tracking. It integrates with accounting and ERP systems for real-time data sync and reporting.
How does inSitu Sales integrate with other tools?
inSitu Sales integrates with accounting and ERP systems like QuickBooks, Netsuite, SAP, Odoo, Epicor, Fishbowl, and Xero. This facilitates real-time data synchronization and reporting, streamlining business processes. It also uses Google Maps and GPS data for route planning and optimization.
What the main competitors of inSitu Sales?
Alternatives to inSitu Sales include Salesfloor, OmniAssist, Flxpoint, Epicor for Distribution, Orgzit, and Extensiv. These competitors offer similar features such as inventory management, order fulfillment, and sales tracking, catering to various business sizes and industries.
Is inSitu Sales legit?
Yes, inSitu Sales is a legitimate software solution for field sales teams, especially in distribution. User reviews highlight excellent customer service and streamlined processes. However, some users have reported issues with inventory syncing and customer support response times. Consider these factors when evaluating if inSitu Sales is safe and right for your business.
How much does inSitu Sales cost?
inSitu Sales pricing starts at $200/month for the Starter B2B eCommerce and Starter Apps plans. The Pro plan is $329/month, while the Enterprise plan costs $429/month. Additional app users are $34.99/month. A free trial is available.
Is inSitu Sales customer service good?
inSitu Sales receives mixed reviews regarding customer service. While many users praise the helpfulness and responsiveness of support staff, particularly Steven, others report slow response times and unresolved issues. Some customers mention excellent assistance with onboarding and follow-up, while others describe frustrating experiences with unresolved flaws.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.