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Extensiv description
Extensiv offers a suite of cloud-based software solutions designed to streamline warehouse and order management. It caters to businesses of all sizes, from small startups to large enterprises, offering tools for inventory management, order fulfillment, and shipping. Extensiv stands out with its wide range of integrations, connecting with popular ecommerce platforms and marketplaces. The platform promises increased efficiency, visibility, and scalability for your fulfillment operations.
Who is Extensiv best for
Extensiv is a cloud-based warehouse and order management software best for growing small to medium businesses in e-commerce, retail, and 3PL. Users praise its excellent customer support during onboarding, robust inventory and order management, and wide integrations. However, some users mention slow support response times and limited customization. Extensiv streamlines fulfillment operations with automation, inventory tracking, and integrations but may require manual adjustments for discrepancies.
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Best for small to medium-sized businesses experiencing growth.
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Ideal for e-commerce, retail, and 3PL-focused businesses.
Extensiv features
| Supported Extensiv supports API integration for data exchange. |
| Supported Extensiv supports inventory performance tracking, though service item support is unclear. |
| Supported Extensiv supports custom integrations through their API and CSV file uploads. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Reliability and Performance
Extensiv reviews
We've summarised 110 Extensiv reviews (Extensiv G2 reviews) and summarised the main points below.
- Excellent and attentive customer support, especially during onboarding.
- Robust inventory management and order tracking capabilities.
- Wide range of integrations with popular eCommerce platforms.
- User-friendly interface for basic warehouse operations.
- Automation features, such as order bots, streamline workflows.
- Slow customer support response times, often requiring follow-up.
- High costs for custom reports and API integrations.
- Limited customization options and reporting flexibility.
- Difficulties with order and inventory discrepancies, requiring manual adjustments.
- Inflexibility with certain processes, such as updating quantities and locations.
Extensiv alternatives
Microsoft Power PlatformBetter suited for users looking for no-code/low-code platform options for automating processes and building custom applications. Has more momentum in terms of website traffic growth. A better Microsoft ecosystem fit. Not focused on warehouse management or order fulfillment.Read more
Solarwinds Network ManagementBetter for IT teams. More focused on network monitoring and management. Pricier and potentially more complex to implement.Read more
Cin7 OmniBetter for enterprise businesses needing EDI. Has built-in EDI integration. Is growing faster in terms of website traffic and employee count. Users report more comprehensive reporting features but slower support and more frequent bugs.Read more
ComplianceBetter suited for compliance and data governance needs. Focuses on risk management, data privacy, and regulatory compliance. Has broader industry application but lacks Extensiv's specific focus on order fulfillment and inventory management. Is growing faster. Compliance as a general term has no pricing or customer reviews.Read more
Microsoft 365 E5 ComplianceBetter for compliance and data governance in regulated industries, especially for larger businesses. A strong Microsoft 365 E5 Compliance alternative for those focused on order fulfillment and inventory management.Read more
Epicor for ManufacturingBetter for mid-size and large manufacturers. More focus on manufacturing features like production planning and industry-specific functionalities. Negative pricing sentiment.Read more
Extensiv FAQ
What is Extensiv and what does Extensiv do?
Extensiv provides cloud-based warehouse and order management software for businesses of all sizes. It offers inventory management, order fulfillment, and shipping tools, featuring numerous integrations with ecommerce platforms. Extensiv increases efficiency and scalability for fulfillment operations.
How does Extensiv integrate with other tools?
Extensiv integrates with various e-commerce platforms, marketplaces, and 3PL providers. It supports API integrations for data exchange and custom integrations through their API and CSV uploads. This allows for streamlined workflows and efficient data management across different systems.
What the main competitors of Extensiv?
Alternatives to Extensiv include Cin7 Omni, which offers similar inventory and order management features, particularly for businesses working with EDI. For broader business process automation, consider Microsoft Power Platform. If compliance is a primary concern, explore solutions like Microsoft 365 E5 Compliance.
Is Extensiv legit?
Yes, Extensiv is a legitimate software company offering warehouse and order management solutions. User reviews highlight excellent customer support and robust inventory management capabilities. However, potential users should be aware of reported slow support response times and potential cost implications for certain features.
How much does Extensiv cost?
Extensiv does not publicly disclose pricing information. Contact their sales team to obtain a customized quote based on your specific business needs and requirements.
Is Extensiv customer service good?
Extensiv's customer service receives mixed reviews. While many users praise the attentive and helpful support, particularly during onboarding, others express frustration with slow response times and the need for frequent follow-ups. Some also point out high costs for custom reports.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.