Logo of Infraon Infinity

Infraon Infinity

Website LinkedIn Twitter

Last updated on

Company health

Employee growth
23% increase in the last year
Web traffic
15% decrease in the last quarter

Ratings

G2
4.7/5
(16)

Infraon Infinity description

Infraon Infinity is a comprehensive IT management platform designed for mid-sized and larger companies. It helps you manage all your IT assets, from computers and servers to software licenses and network devices. With Infraon Infinity you can track your IT inventory, automate tasks like software updates, and improve your IT security. It also includes a helpdesk system to manage IT requests and support tickets. Infraon Infinity offers different pricing tiers based on the number of assets you need to manage and comes with features like customizable dashboards, reporting, and integrations with other business systems.


Who is Infraon Infinity best for

Infraon Infinity is a comprehensive IT management platform ideal for mid-sized companies. It streamlines IT asset management, automates tasks like software updates, and enhances IT security. A helpdesk system facilitates IT requests and support ticket management. Infraon Infinity offers tiered pricing based on asset volume and includes customizable dashboards, reporting, and integrations.

  • Best for mid-sized companies.

  • Suitable for various industries.


Infraon Infinity features

Type in the name of the feature or in your own words tell us what you need
Supported

Infraon Infinity supports hardware inventory tracking and management.

Supported

Infraon Infinity supports asset lifecycle management from procurement to retirement.

Supported

Infraon Infinity supports software license management, including tracking, managing licenses, and compliance.

Supported

Infraon Infinity supports reporting on assets and likely licenses.

Supported

Infraon Infinity supports ITAM with real-time visibility into hardware and software assets through automated inventory updates.


Infraon Infinity alternatives

  • Logo of Freshservice
    Freshservice
    Better for organizations across various industries, especially those in healthcare, finance, retail, and education. Freshservice has a larger user base and is growing faster. Users praise its intuitive interface and automated workflows. However, some dislike its reporting capabilities and support responsiveness.
    Read more
  • Logo of Motadata ServiceOps
    Motadata ServiceOps
    Better for companies focused on software, IT, and telecommunications, or transportation and logistics. Higher rated by users, who praise its user-friendly interface and customer support. However, users note a steeper learning curve and limited third-party integrations.
    Read more
  • Logo of SolarWinds Service Desk
    SolarWinds Service Desk
    Better for organizations with strong IT service needs and asset management. Known for user-friendly interface and cost-effectiveness. Good for diverse industries including Healthcare, Finance, and Retail. Has helpful reporting features and useful mobile application. Integrates with Slack. Users mention asset management limitations and limited automation. A strong SolarWinds Service Desk alternative for those prioritizing broader industry fit and ease of use.
    Read more
  • Logo of Dots
    Dots
    Has stronger momentum and offers global logistics services. Provides a free plan, a pro plan, and custom enterprise pricing. A good Infraon Infinity competitor.
    Read more
  • Logo of Jira Service Management
    Jira Service Management
    Better for organizations of all sizes. A more established Jira Service Management alternative with better ratings and reviews. Stronger integration with Jira products, but known for a steeper learning curve and limited customer portal customization.
    Read more
  • Logo of Inventory360
    Inventory360
    Better for organizations in regulated industries needing data encryption and GDPR compliance. A more cost-effective alternative for small to large businesses focused on IT asset management.
    Read more

Infraon Infinity FAQ

  • What is Infraon Infinity and what does Infraon Infinity do?

    Infraon Infinity is an IT management platform for mid-sized companies, offering comprehensive asset management, automated tasks like software updates, and a helpdesk system. It streamlines IT processes, tracks inventory, and enhances IT security through customizable dashboards, reporting, and integrations.

  • How does Infraon Infinity integrate with other tools?

    There is no information available regarding specific integrations for Infraon Infinity. It's designed for mid-sized and larger companies to manage IT assets and automate tasks like software updates.

  • What the main competitors of Infraon Infinity?

    Alternatives to Infraon Infinity include Freshservice, Motadata ServiceOps, Atera, InvGate Insight, SolarWinds Service Desk, and Dots. These competitors offer similar IT management capabilities such as asset tracking, helpdesk functionality, and automation features.

  • Is Infraon Infinity legit?

    Infraon Infinity appears to be a legitimate IT management platform. G2 reviews rate it 4.7/5, suggesting user satisfaction. It's designed for mid-sized companies seeking to manage IT assets, automate tasks, and improve security. However, limited information is available regarding customer service and other non-functional features.

  • How much does Infraon Infinity cost?

    I cannot find pricing details for Infraon Infinity. Contact Infraon directly to determine whether the product and its features are worth the investment for your needs.

  • Is Infraon Infinity customer service good?

    Customers praise Infraon Infinity's helpful and responsive support team. They appreciate the smooth implementation process and the team's openness to customization and integration requests. Overall, users are highly satisfied with the customer support experience.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.