Logo of Incode

Incode

Website LinkedIn

Last updated on

Company health

Employee growth
14% increase in the last year
Web traffic
7% increase in the last quarter
Financing
August 2021 - $257M

Ratings

G2
5.0/5
(43)
Glassdoor
3.0/5
(96)

Incode description

Incode is a software platform that helps businesses verify the identities of their customers. Using artificial intelligence, it analyzes documents and faces to prevent fraud. Their technology is particularly useful for financial services, age verification, and any business needing to confirm someone is who they say they are. Incode claims to have high accuracy rates and aims to make online interactions safer.


Who is Incode best for

Incode offers AI-powered identity verification for businesses. Users praise its accuracy and speed, especially for age verification and onboarding. Some users mention higher pricing and slower support response times. Incode is best for enterprises needing top-tier identity solutions.

  • Best fit for larger enterprises needing robust identity verification.

  • Ideal for financial services, gaming, and age-restricted services.


Incode features

Type in the name of the feature or in your own words tell us what you need
Supported

Incode supports KYC checks, including identity verification and document authentication.

Supported

Incode supports biometric authentication, including facial recognition.

Supported

Incode supports KYB checks, including business registration and ownership verification.

Supported

Incode automates identity verification using document, biometric, and data checks.

Supported

Incode offers liveness detection to verify real users and prevent fraud.

Supported

Incode offers real-time fraud detection through continuous monitoring and machine learning models.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Customer Service

Strongly positive
+0.85

Ease of Use

Strongly positive
+1

Reliability and Performance

Strongly positive
+1

Ease of Implementation

Strongly positive
+1

Scalability

Strongly positive
+1

Incode reviews

We've summarised 26 Incode reviews (Incode G2 reviews) and summarised the main points below.

Pros of Incode
  • Highly accurate age verification and estimation, outperforming similar solutions.
  • Fast and seamless identity verification and user onboarding process.
  • Easy integration with existing systems and comprehensive documentation.
  • Excellent and proactive customer support and implementation teams.
  • Flexible and customizable due to in-house technology development.
Cons of Incode
  • Pricing can be expensive, especially for smaller businesses.
  • Slower than desired support response times for some users.
  • Limited branding customization options within user flows.
  • Yearly pricing packages can be challenging for startups.
  • Learning curve for support teams on nuanced alert systems can be lengthy

Incode pricing

The commentary is based on 2 reviews from Incode G2 reviews.

Incode's pricing is generally considered reasonable, especially for the value provided. However, some users have noted that costs can be high for smaller businesses, and earlier pricing structures were sometimes complex. Pricing is volume-dependent and customizable.

Users sentiment

Neutral
+0

Incode alternatives

  • Logo of ComplyCube
    ComplyCube
    ComplyCube is growing slower and has garnered fewer positive user reviews. It offers global KYC/AML coverage, which might be preferable for international businesses. Some users mention limited customization options as a drawback. An Incode competitor and alternative.
    Read more
  • Logo of IBM Security Verify
    IBM Security Verify
    Better for access management across employee and customer identities. More suitable for organizations in finance, IT, and healthcare. Has broader industry fit, including education, government, and marketing. Growing website traffic faster.
    Read more
  • Logo of JumpCloud
    JumpCloud
    Better for mid-sized companies needing user, device, and access management. Focuses on simplifying IT tasks like single sign-on, password management, and remote device management. A strong Incode competitor and alternative for centralized IT administration.
    Read more
  • Logo of Rippling
    Rippling
    Better for payroll, benefits administration, and other HR functions. A strong Incode alternative for businesses focused on comprehensive employee management. Grows much faster.
    Read more
  • Logo of SAS Identity 360
    SAS Identity 360
    More focused on fraud detection for financial services and e-commerce. Has slower momentum.
    Read more

Incode FAQ

  • What is Incode and what does Incode do?

    Incode is an AI-powered identity verification platform that helps businesses verify customer identities, prevent fraud, and streamline onboarding. It uses document and facial analysis for highly accurate results, particularly beneficial for financial services and age verification. Incode offers robust features like KYC/KYB checks, biometric authentication, and liveness detection.

  • How does Incode integrate with other tools?

    Incode integrates seamlessly with existing systems through comprehensive documentation and APIs. It offers flexible customization options due to its in-house technology development, ensuring compatibility with various business needs.

  • What the main competitors of Incode?

    Incode's top competitors include ComplyCube, iDenfy, and IBM Security Verify. These alternatives offer similar identity verification solutions, often with varying features, pricing models, and target customer bases. JumpCloud, Rippling, and Stytch, while offering identity-related features, cater to broader IT and HR management needs.

  • Is Incode legit?

    Incode is a legitimate software platform specializing in identity verification. User reviews praise its speed and accuracy, especially for age verification. While some users mention higher pricing, its robust features make Incode a safe and reliable choice for businesses needing secure identity verification.

  • How much does Incode cost?

    Incode doesn't publicly disclose its pricing. Contact their sales team for a customized quote based on your specific needs and to determine if Incode is worth the investment for you.

  • Is Incode customer service good?

    Incode's customer support receives positive feedback, with users highlighting the proactive and helpful nature of the support and implementation teams. While some users mention slower response times, the overall sentiment towards Incode's customer service is favorable.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.