Last updated on
Ratings
impact.com/advocate (formerly SaaSquatch) description
impact.com/advocate (formerly SaaSquatch) helps businesses turn their satisfied customers into brand advocates. The platform allows you to create and manage customized referral programs. This means you can reward your customers for recommending your products or services to their networks. It focuses on driving revenue growth and improving customer retention through increased word-of-mouth marketing. The platform is flexible and aims to integrate seamlessly with your existing marketing and sales processes.
Who is impact.com/advocate (formerly SaaSquatch) best for
Impact.com/advocate (formerly SaaSquatch) transforms satisfied customers into brand advocates with customizable referral programs. Users praise the responsive customer support and flexible rewards. However, some find the setup complex and integration options limited. Best for businesses seeking robust referral program management but who have technical expertise for setup.
-
Ideal for small to medium businesses (1-1000 employees), but also suitable for larger enterprises.
-
Particularly well-suited for E-commerce and Software/IT companies.
impact.com/advocate (formerly SaaSquatch) features
| Supported Impact.com/advocate generates unique referral links for accurate tracking and personalized sharing. |
| Supported Impact.com/advocate supports various incentives like gift cards, points, and discounts to motivate users. |
| Supported Referral link generation is supported. |
| Supported Impact.com automates promo code tracking and management, including creation and distribution. |
| Supported Impact.com/advocate supports customer advocacy programs through customizable referral programs and engagement tools. |
| Supported Impact.com/advocate offers tools to create, manage, track, and incentivize referral programs. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
impact.com/advocate (formerly SaaSquatch) reviews
We've summarised 66 impact.com/advocate (formerly SaaSquatch) reviews (impact.com/advocate (formerly SaaSquatch) G2 reviews) and summarised the main points below.
- Excellent and responsive customer support team, praised for helpfulness and proactive assistance.
- Highly customizable referral programs with flexible reward options.
- Effective fraud prevention measures ensure program integrity.
- Wide range of reward options, including cash, discounts, and points.
- Provides valuable insights into referral program performance and ROI.
- Difficult setup and integration process, requiring significant technical expertise.
- Limited native integrations with other platforms, often necessitating workarounds or Zapier.
- Overwhelming customization options and complex advanced features.
- Limited reporting functionality and filtering options within the platform.
- UI/UX could be improved for easier navigation and management.
impact.com/advocate (formerly SaaSquatch) pricing
The commentary is based on 6 reviews from impact.com/advocate (formerly SaaSquatch) G2 reviews.
Impact.com/advocate's pricing is generally considered high, but many users feel it's justified given the value and ROI of their robust referral programs. Some users mention the cost could be lower, but find it preferable to building an in-house solution.
Users sentiment
impact.com/advocate (formerly SaaSquatch) alternatives
TalkableBetter for lead generation and new customer acquisition. More suitable for medium to large businesses. Has more momentum currently. Provides superior customer support. Offers easier website integration.Read more
CelloBetter fit for software companies, especially B2B SaaS. Simpler setup and easier to use. Success-based pricing can be more appealing to some. impact.com/advocate (formerly SaaSquatch) has broader industry applicability and more robust features for enterprise-level referral programs. Cello is a solid impact.com/advocate competitor as a simpler, more affordable alternative.Read more
impact.com/performanceBetter for managing various partnership types, including affiliates and influencers. More suitable for businesses focused on broader marketing partnerships beyond referrals.Read more
FriendbuyBetter suited for eCommerce businesses. More user-friendly setup and integration process. Stronger focus on loyalty programs, offering more comprehensive features in that area. Has more momentum in terms of website traffic growth.Read more
impact.com/advocate (formerly SaaSquatch) FAQ
What is impact.com/advocate (formerly SaaSquatch) and what does impact.com/advocate (formerly SaaSquatch) do?
impact.com/advocate (formerly SaaSquatch) is a customer advocacy platform specializing in referral programs. It empowers businesses to incentivize existing customers to refer new business through customizable rewards and automated tracking. This drives revenue growth and strengthens customer relationships through word-of-mouth marketing. However, some users find setup and integration challenging.
How does impact.com/advocate (formerly SaaSquatch) integrate with other tools?
impact.com/advocate integrates with various platforms through its API and pre-built integrations, though some users find the setup process complex and native integration options limited, often requiring workarounds or Zapier for seamless connectivity.
What the main competitors of impact.com/advocate (formerly SaaSquatch)?
Top alternatives to impact.com/advocate include Talkable, Friendbuy, and Cello. These platforms offer similar referral and customer loyalty program functionalities, catering to various business sizes and needs. Impact.com/performance is another option, encompassing a broader range of partnership management tools.
Is impact.com/advocate (formerly SaaSquatch) legit?
Yes, impact.com/advocate is a legitimate platform. It's known for its customizable referral programs and robust fraud prevention. However, some users find the setup complex and the integration options limited. It's rated 4.4/5 stars on G2.
How much does impact.com/advocate (formerly SaaSquatch) cost?
Impact.com/Advocate (formerly SaaSquatch) does not publicly disclose pricing information. Contact their sales team for a customized quote based on your specific referral program needs.
Is impact.com/advocate (formerly SaaSquatch) customer service good?
Impact.com/advocate's customer service receives positive feedback. Users highlight the responsive and helpful support team, particularly during setup and troubleshooting. While some find the help process impersonal at times, the overall sentiment towards customer service is favorable.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.