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Hearsay description
Hearsay is a platform designed for financial service companies of all sizes that want to improve client communication while ensuring compliance. It helps manage social media, websites, text, and voice communications, keeping everything compliant with industry regulations like FINRA and SEC. Hearsay promises better client relationships and streamlined operations for financial teams.
Who is Hearsay best for
Hearsay is a compliance-focused communication platform for financial services. It streamlines social media, website, text, and voice communications, ensuring adherence to FINRA and SEC regulations. Users praise its ease of use and robust compliance features but note occasional glitches and limited post customization. Hearsay helps financial teams enhance client relationships and improve operational efficiency.
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Ideal for financial services companies of all sizes (1-1000+ employees).
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Best fit for Finance, Banking & Insurance and Software, IT & Telecommunications.
Hearsay features
| Supported Hearsay Systems supports text messaging, including sending, receiving, and logging interactions. |
| Supported Hearsay Social allows scheduling and publishing content across various social media platforms. |
| Supported Hearsay Systems offers compliance management tools for financial services, including social media and video compliance. |
Hearsay reviews
We've summarised 81 Hearsay reviews (Hearsay G2 reviews) and summarised the main points below.
- Excellent and responsive customer support.
- Easy-to-use interface for scheduling posts and managing content.
- Compliance features ensure posts meet industry regulations.
- Provides a library of pre-approved content, saving time and effort.
- Helps increase social media presence and engagement.
- Glitches and quirks are common, requiring UX/UI improvements.
- Limited post customization, including tagging and mentions.
- Onboarding process can be confusing, especially for business account connections.
- Mobile app functionality is underwhelming.
- Editing scheduled posts can be problematic.
Hearsay alternatives
Sprinklr SocialBetter for larger enterprises managing complex social strategies. Broader industry fit, particularly for e-commerce, retail, and consumer goods. Has more website traffic momentum but slower employee growth. Users appreciate the robust features and AI insights but dislike the high price and complex navigation.Read more
ShieldBetter for compliance and risk management. More focused on large financial institutions. Has significantly more momentum.Read more
PostlyBetter for agencies and small businesses. More affordable Hearsay alternative. Wider social media platform support. AI-powered tools for content generation. Easier to use.Read more
Denim SocialBetter for Education, Media & Entertainment, Marketing & Advertising, and Software/IT companies. A Hearsay competitor and alternative, Denim Social is experiencing slower growth.Read more
SOCiBetter for multi-location businesses needing local marketing management. Has broader industry applicability but is growing slower and has lower ratings. Users appreciate the user-friendly platform and time-saving features but dislike the outdated interface and extra cost for AI features. A strong Hearsay competitor for franchises.Read more
SimplifiedBetter for diverse marketing needs beyond compliance. A Hearsay competitor and alternative, ideal for Education, Media, and Marketing industries.Read more
Hearsay FAQ
What is Hearsay and what does Hearsay do?
Hearsay is a compliance-focused communication platform for financial services. It helps manage social media, text, websites, and calls while adhering to industry regulations. This streamlines client interactions and ensures compliant communications, boosting client relationships and operational efficiency.
How does Hearsay integrate with other tools?
Hearsay integrates with various tools to enhance its functionality, including popular CRM platforms, calendar applications, and compliance monitoring systems. This connectivity streamlines workflows, improves data synchronization, and ensures regulatory adherence for financial advisors.
What the main competitors of Hearsay?
Top alternatives to Hearsay include Sprinklr Social, SOCi, and Denim Social. Sprinklr offers comprehensive social media management, while SOCi focuses on multi-location businesses. Denim Social, similar to Hearsay, specializes in social media management for regulated industries.
Is Hearsay legit?
Yes, Hearsay is a legitimate platform. It helps financial services companies manage digital communications and ensure regulatory compliance. Users appreciate its ease of use and compliance features, while some have noted occasional glitches and limited post customization.
How much does Hearsay cost?
I couldn't find specific pricing details for Hearsay. For accurate product pricing and to determine if Hearsay is worth it for your needs, it's best to contact their sales team directly.
Is Hearsay customer service good?
Hearsay's customer service receives positive feedback. Users highlight the responsiveness and helpfulness of their account managers and the support team. They praise the quick response times and proactive communication, making for a great overall experience.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.